HVAC reviews in Grand Rapids, Michigan

4.6 based on 1261 reviews Back to the listing
    5

    Every interaction was professional and courteous. From initial call to final clean-up. Seamless service.

    5

    Grand Rapids Heating & Cooling Service is reliable and honest. They serviced our unit and explained what needed fixing without upselling. The repair was done right, and now our home is comfortable again. Really appreciate their transparency. Will be calling them again soon.

    5

    Flexible scheduling, best of all~ EXCELLENT customer service. They do keep their promise in updating upon arrival. If you’re in need of plumbing services, Vander Hyde is your best choice!

    5

    Ted wasted no time to help us out with our emergency electrical issues. Incredibly grateful for his help and skills.

    5

    I received a quote for an AC for my home. I never had AC and this is my first time. Gavin did a very good job in explaining everything to me

    5

    Dan did a fantastic job walking us through what was needed and providing quotes for a couple of items. Very straightforward and clear. Thanks for making time on Christmas Eve to help!

    5

    The team that came over were super efficient with a gas shut off due to leaks. They were able to find the safest and most affordable way to cap off old lines and install new! I am extremely grateful for their work. When DTE came to inspect, they informed me that the team had done excellent work and they were very impressed. I will not hesitate to call VanderHyde again! Thank you!

    5

    Arrived at time scheduled and finished on time . Job well done. Cleaned up when finished. Highly recommend!

    5

    My furnace wasn't running and I had Gavin here in half an hour! Always great service, the best techs, and always very helpful from the first phone call until they're out the door.

    5

    Just a routine service to check on a short cycling system. They came and fixed the issue also noting the age of the system and that we are almost certainly due for a new one (43 years). They were professional and we are warm again… for now!

    5

    Gavin was very friendly and knowledgeable. He did a great job at explaining the problem and helping us come to a quick resolution. Will continue to use this company for years to come. Highly recommend!!!

    5

    Fixed my heater, found the problem quickly, and fixed it. Even showed me pictures of the spiderweb problem that was blocking my heat. He was very easy to talk too, and very polite. I'd ask for him again , should I have another issue

    5

    Great work done by a knowledgeable, caring guy who is a solid asset to the company. Office staff was polite and professional every time I called. Considering a panel upgrade and Generac in the future and they will be my first call. Thank you Dan.

    5

    Very professional service. I had all the water and drain lines replaced. Job was done quickly and completely in the time framewe agreed upon. They always asked if I had any questions or concerns.

    5

    Another HVAC company in town - large company - came to diagnose an issue with 10 yr old furnace. They said we needed a new furnace due to a crack in the primary exchanger. When I asked to see the rivet he showed a picture of a “stress crack on a Rivet.” They slapped a red tag on the furnace and said not to use it because of the carbon monoxide risk. Started showing us new furnaces with monthly payment schedules and said “I have one reserved for you for Monday.” Used car salesman. The issued ended up being a thermostat problem. Called Vader Hyde on rec from a friend. Gavin came out and said the furnace was 100% fine - some corrosion but nothing wrong with the system. Showed me everything he was looking at including the rivet the other company flagged. DO NOT USE ANYBODY ELSE but Vander Hyde. No joke.

    5

    BOOM! Just wanted to share a review on our boiler system. For years we've had problems with it for the fact that it is old, and pretty much outdated. Everyone always suggested that we needed to buy a new one. Jeff came out and pretty much tore out all the lines, pipes and etc. He was very professional and very artistic on putting it back together. He had limited space and it was fun watching him work his magic putting everything back together like a puzzle. I would highly recommend him and the company.

    5

    We started using Vander Hyde last year for all our commercial use. They are amazing! Such good service and excellent communication.
    From calling to schedule something, to the tech on site everyone is friendly, helpful and kind. It's a breath of fresh air to have a service company with these qualities. I cannot recommend them more!

    5

    Dan and Andre were professional and friendly. They answered all of my questions. They did an excellent job on the installation. They cleaned up as they went along and when they were finished.

    5

    Always satisfied with Jeff and VanderHyde’s expertise and service. Even look forward to seeing him and his colleagues for regular HVAC maintenance.

    2

    It makes NO Sense for people to pay 100 bucks just to get a quote. What will a tech do to fully functioning water heater? People are penalized for being proactive to keep up with the maintenance. It is one way way to keep people away.

    5

    Dan and Andre did a wonderful job and accurately determined what the electrical problem was. They gave us several repair options and we made a choice good for us. I would highly recommend Vanderhyde.