Plumbing reviews in Troy, Michigan

4.8 based on 386 reviews Back to the listing
    5

    Earl did an awesome job of getting to the job early, explaining in detail what was wrong and did the job efficiently and satisfactorily. It’s a scary feeling when a job ends up being bigger than you anticipated. I felt at ease with Earl’s knowledge and empathy for the situation. Thank you again!!

    5

    Very impressed with the service I received. Lady I talked to on the phone was very nice and quickly scheduled service. The technician Brandon showed up very fast and did great work. Very informative and professional. I highly recommend their services and will be using them again if need be.

    5

    Brandon from Paul Scott Plumbing came out on short notice and was quick to fix all my plumbing needs. He was kind courteous and professional and made sure I knew exactly what work he was doing!! He fixed everything quickly and cleaned up everything before he left.

    5

    Josh and Brandon that came to do our service where friendly and very professional. The work that they did was replacing a stuck valve. We are very happy with the work. They arrived quickly. Would highly recommend this company and these two respective of this company.

    5

    Called Paul C Scott and Sons for a small leak in the basement. Steve was awesome - able to diagnose and take care of the issue quickly, answered all of our questions, and he gave us honest feedback for future maintenance. Will definitely call Paul C Scott for any future plumbing needs.

    5

    Steve was the plumber who was assigned to my leaky pipe. He traced it back to worn seal under the toilet itself. Steve was incredibly pleasant, professional, extremely knowledgeable, quick and explained what was happening very well. I would highly recommend him to anyone with a plumbing issue. I trust him completely. He also was very informative on the importance of maintenance to ensure your plumbing system is always working efficiently. When you call, ask for Steve and get peace of mind.

    5

    Rick and John are awesome very profesional. caring and kind. They turned a day of stress into a wonder day. They identifed a problem in a timely manner. The positive spirit they brought into my home made me feel so much better. I recommend Rick and John they were truely a blessing to me. Also I must add Lidia in the office who answered the phone and got the ball rolling, I think she felt what I was going through and went over and beyond to ensure I got assistance. Thank you all for being a blessing to me today.

    5

    I can’t say enough good things about Paul C. Scott & Sons Plumbing! I had to get both my sump pump and my water heater replaced. From start to finish, the service was top-notch. Earl and Josh were the technicians who came out, and they were absolutely fantastic.

    They arrived on time, were extremely professional, and took the time to explain everything they were doing. Their workmanship was excellent, and they made sure everything was done right the first time. Not only were they knowledgeable, but they were also friendly and respectful of my home, cleaning up after the job was finished.

    Earl and Josh exceeded all expectations. If you need plumbing work done, I highly recommend Paul C. Scott & Sons Plumbing—especially if you get the chance to work with Earl and Josh!

    5

    The Paul C. Scott team did a fantastic job clearing the blockage in my drains. The gentlemen that did the work were knowledgeable, polite and willing to explain everything to me as well as answer any questions I had. I will definitely be calling on them again for any future needs. Thank you for reviving my faith in the service industry!

    5

    The team at Paul C. Scott & Sons Plumbing was outstanding. The workmanship, level of professionalism, and the thoughtful options they provided made it an easy business to confidently refer. On top of that, they truly went above and beyond — even moving mountains during the Christmas holiday to make sure our home was taken care of. A sincere thank you to the entire team for looking after our needs.

    5

    Highly recommend Brandon! He was extremely professional and knowledgeable in his work. Although he wasn't able to pinpoint the exact source of the leak coming from my ceiling, he provided great insight and suggestions for further investigation and potential improvements. What impressed me most was his willingness to answer all my questions, even the ones unrelated to the job at hand. His expertise and transparency made a potentially stressful situation much more manageable. Brandon's professionalism and dedication to customer service are top-notch. If you're looking for a reliable and trustworthy plumber, look no further!"

    5

    Highly recommend! New hot water tank installed in a couple hours. Two friendly employees kept us informed through the entire process. They explained all the new material and how to properly maintain the new hot water tank. Paul C Scott also sent pictures of the employees so we knew who to expect.

    5

    Paul C Scott plumbing is top shelf. Whenever we need them, they come right away and address our issues. Earl, Ian, Brian, Tony D, and especially Mike (retired) have all been wonderful. Very polite, knowledgeable and patient. We like to be proactive, and I always ask a million questions. They take time to explain things, and they help me understand. Money well spent for top quality work. Highly recommended!

    5

    The best service I ever had was with Paul Scott plumbing. Steve, the plumber, was very professional and patient. Cleaned up after the installation of new tub faucets. Answered all my questions and was very patient. I will always call this company for my plumbing needs. Very Pleased!

    5

    I truly enjoy working with Paul C. Scott & Sons Plumbing, Inc. Mr. Tony D. recently installed my hot water tank and expertly resolved several plumbing issues. Tony is not only pleasant and professional but also remarkably knowledgeable and timely. His friendly demeanor makes every interaction enjoyable. I have consistently experienced an exceptional level of customer service, which sets this company apart!

    5

    Here we are at the holidays such a busy time of year, and my hot water heater goes out three days before Christmas. I call Paul Scott Plumbing, whom I’ve used for years, at 8 AM In the morning. Within an hour two technicians, Ian and Josh, were at my house. They assessed the situation and gave me several choices of how to remedy this problem. There was no high-pressure sales, Ian just laid out my choices so I could make an educated decision on what to do next. I can’t say enough about their professionalism and how quickly they installed a new water heater, and chucked it at least three times over a half an hour. To make sure it was performing correctly. This is how an excellent company is run. I’ve used them for years, will continue to use them, and have already recommended them to other people.

    5

    I can't express how grateful I am to Niall at Paul Scott and sons plumbing. He was able to fit me in with an emergency hot water tank replacement with a new tankless heater within 24hrs. fast friendly service. highly recommend.

    5

    Brandon & Josh were my technicians to help me with our condo in Rochester, MI. (The Hills of Rochester). They replaced the original 1 1/2 copper waste line running from the bathroom vanity over to the main stack which was accessible from the kitchen with 1 1/2 PVC pipe. Precise measurements were taken and the pipe fittings were connected to the bathroom P-trap assembly. The project was then checked for leaks three times by filling the bathroom sink all the way to the top of the overflow and then letting the water run through the pipes. I’m very pleased with the work Brandon & Josh did and highly recommend Paul Scott Plumbing. Thank you!

    5

    Nick's company was the 4th plumber to our house over the last 3 1/2 years and we will never have another company come out again. We will always call Triton for any issues we have. He was very personable, knowledgeable, accommodating and the bottom line, is he has fixed the problem. We highly recommend Nick and his company for your plumbing needs!!

    5

    Nick was excellent as always!!
    He did a spring check up on the surface and sewer line.Did the camera check and cleaned out some roots and clear water flowing, all is good.
    Thank you so much
    We recommend Triton Plumbing for all you plumbing needs

    5

    All communication from scheduling to the day and time of install was exactly as promised. They showed up right on time and the installer was experienced and professional . He went about his work quickly and efficiently and was done in no time.