HVAC reviews in Burnsville, Minnesota

Charlie and his installation team did an excellent job installing my new Bryant furnace at a very good price. I highly recommend LaSalle for all your HVAC needs.

I don't know what changed, but you can't schedule using the online chat right now, it just states they are away and will get back to you. Tried that and no one reached out. I called twice to schedule regular maintenance for my furnace and apparently, need a dispatcher to call you to finish setting up the appointment. This was never needed before, you could just schedule an appt with no fuss. No dispatcher has gotten back to me yet. I'm done. Unfortunate, I paid for their member services for the year and liked their technicians.

Edit: They contacted me about the dispatcher missing me the first time and to see if we wanted to continue services with them. They came out a couple weeks later and did the maintenance on our furnace and apologized for the issues. We didn't have to waste part of the gold membership we paid for and get next year for free. They do have competitive pricing and their technicians are always so informative, it was a bummer when I couldn't get an appointment set up again. Charlie at LaSalle made it right.

From my initial contact with LaSalle Heating and Air Conditioning Inc to the completion of my furnace issue, my overall service experience was OUTSTANDING!!

I Also want to thank Technician Charlie from LaSalle Heating and Air Conditioning who was very friendly, professional and keyed in on our furnace issue very quickly.

So very pleased with the Aprilaire humidifier LaSalle recently installed for me. Gotta love MN winters! The techs who came out sure know their stuff. Since my husband passed, I am learning a lot about the things I never had to worry about. I give 5 stars for the HVAC tips, the price, and the customer service that still makes you feel like a person and not just a $ sign. Also, Kenzie in the office is such a doll. I just know Millard is giving LaSalle 5 stars from up there too.

Charlie and LaSalle are heroes! We called in an emergency request for furnace repair following gas leaks at our home around midnight on possibly the coldest night of the winter yet, expecting a long wait to have to drain the water lines and head for a hotel because—well, who would be able to come out at such a time? LaSalle, however, was the only company we contacted who could help us before business hours. After the gas was shut off and we took our young kids safely back into the house, Charlie made the trip out to Eagan right away and found additional leaks, repaired or replaced everything needed to restart our furnace, and gave us recommendations for further non-emergent repairs all before the kids ever felt the cold. We highly recommend this company. Thank you, Charlie and LaSalle!

We had an outstanding experience with LaSalle. Charlie came out on an extremely cold day when other contractors were overbooked or unable to make it, and he got our furnace up and running quickly. He also identified the underlying issues we’d been dealing with that other companies hadn’t been able to figure out.

Charlie gave us fair, straightforward recommendations without any pressure. Our furnace is running perfectly now, and we knowing what may need attention in the future.

Highly recommend their professionalism, expertise, and genuine customer care.

The lady that helped me was super helpful! I only had a photo of what I needed to replace and she was able to find the product I needed. Great place for hvac supplies and products in stock!

The temperature in my house was unbearable until the HVAC technician arrived, a true lifesaver. Within an hour, he had diagnosed and fixed the issue, restoring comfort just in time for dinner. His professionalism and attention to detail impressed me, and I appreciate the clear explanation of the problem and solution. Highly recommended!

Expertly tuned my A/C; runs perfectly now.

Having a new thermostat installed was smooth and efficient. The technician arrived promptly, explained everything clearly, and completed the job in about an hour. My home feels perfectly comfortable now!

Setting up our new thermostat was a breeze thanks to this fantastic team. Their technician arrived slightly ahead of schedule, which was a pleasant surprise. His expertise was evident as he explained each step of the process and offered helpful tips for optimal use. The entire installation was completed in just under an hour, and everything works perfectly. Highly recommend for their professionalism and efficiency!

Refreshing to find such knowledgeable technicians who arrived promptly and left my A/C running smoothly.

After just 35 minutes, my new thermostat was expertly installed and working perfectly.

Breathing fresher air at home feels amazing after they meticulously cleaned our ducts and vents in about 45 minutes.

Facing a sweltering afternoon, I was relieved when the technician swiftly restored my cool comfort.

From start to finish, the AC installation was seamless. The technician arrived promptly and explained everything clearly, leaving us with cool comfort.

The technician arrived promptly and expertly installed our new thermostat in about 45 minutes. They explained everything thoroughly, making the transition smooth and stress-free.

Transforming our kitchen with a ventilated ceiling was a game-changer. The installation team was efficient and left no mess behind, completing everything in just under an afternoon. The improved airflow is noticeable, and cooking has become more enjoyable. I’m delighted with the results and the professionalism displayed throughout the process.

Arriving promptly, the technician was thorough and respectful, explaining every step of the maintenance process. Within 45 minutes, my HVAC system ran smoothly, and I felt confident in their expertise. Highly recommended.

When the heat was becoming unbearable, I decided to give my A/C a long-overdue tune-up. The technician arrived promptly, exactly when they said they would, and worked efficiently. Within 45 minutes, the system was running smoother and quieter than ever. They even took the time to explain future maintenance tips, which was much appreciated. Overall, a reliable and professional experience.

Having the ducts and vents installed by this team was a seamless experience. Their attention to detail and clear communication made it a breeze. They arrived promptly and completed the job efficiently in just a bit over an hour. The improved air quality at home is already noticeable, and I couldn't be happier!