HVAC reviews in Burnsville, Minnesota

We worked with Charlie, Miguel and Ben. They were all very courteous and professional. We appreciated how quickly they were able to help us when our furnace died during very cold weather. Between getting our problem diagnosed and a new furnace installed, it was about a 20 hour turn around. We greatly appreciated the courtesy space heaters to get us through the night. This company does it right!

Woke up this morning to discover that our furnace hadn't been running since about 10pm the night before. I quickly called LaSalle Heating and Air, since they offered 24 hour service and were one of the highest rated service providers in my area. Scott was prompt with his time frame and was able to quickly diagnose the issue with the furnace. He let me know that it would be a simple fix - which I had to clarify, because that was music to my (and I'm sure any homeowner's) ears! After fixing the dirty flame sensor, he showed me how I could troubleshoot it on my own in the future. Before leaving, he ensured the furnace was operating properly and buttoned everything back up. Only after I had inquired about other services did he mention the great deal they offer for annual servicing, which I greatly appreciated! Scott was straight to the point and didn't try to sell me on anything I wasn't interested in.

I will definitely be calling Scott and his team again in the future for any heating and A/C service we may need! 10/10 would recommend to friends.

Woke up on a Sunday morning to find out our furnace had quit during the night (with temps around 0 degrees). We had space heaters on in some of the rooms, but the house was getting very cold. I actually spent a few hours online, both researching the potential cause with our old furnace, and trying to determine who best to contact that could respond on a Sunday. I decided on LaSalle, because they had so many 5 -star reviews (across multiple websites) and because both their site and other user's reviews led me to believe that they also cared about providing an affordable solution.
After my exceptional experience with them, I had to write a review to state how happy I am that I chose to call them. Max returned my call within 20 minutes, and after I had explained what the furnace was doing, he quickly and correctly diagnosed the cause, and walked me through how to try to fix it myself. The culprit was a dirty flame sensor, and within minutes, the furnace was working properly again, saving me the expense of an emergency service call.
A company like this is very hard to find these days, and I cannot state how thankful I am. I strongly recommend LaSalle, and will be choosing to work with them for any future heating and AC needs that arise.

This is the second time that we've interacted with LaSalle Heating this year: once in January for our furnace (it turned out to be a thermostat issue) and now in July, for our air conditioning. We've been very pleased with their quick response, accurate diagnosis and repair. After listening to our description of the air conditioning issues, Max and Cole knew immediately to check our outside unit. There they found a mouse nest, which they cleaned out, checked all the wiring and replaced the contact box. We would definitely call on this company again, for any future needs.

I can not thank LaSalle enough for saving us what could have been thousands of dollars to repair.

We had another company out to tune up our furnace because it had not been looked at since living in our current home. This other company leave us with a quote of repairs between $1,100-$3,000, red tagged our furnace and turned off the heat while I had young children in the house and then left.

My father who is a contractor said to get another opinion so my husband looked around and found LaSalle who services on Bryant (brand we have). I gave them a call and told them my situation. I wasn't expecting to get someone out until the next day but the gentleman who was so kind told me they could get someone out by 3pm, I was so grateful for this!

My husband came home from work early to discuss with the technician from LaSalle. We handed the paperwork that the other company gave us and right away he said something didn’t seem right. The technician went on to take a look at the furnace and my husband stayed down there to discuss things and make small talk (unfortunately I do not remember our technicians name but he was super cool about everything and was bluntly honest).

After looking into more what the other company was quoting he said your furnace is working properly for being 16 years old and there was NOTHING wrong with it. He did say it might be a good idea to get a new furnace but didn't pressure us to getting one right there and then; something down the road to think about.

Overall, I am very happy that they saved us and gave us the absolute honest opinions and not trying to sell us anything. LaSalle is a company I will recommend to those looking into doing a fine tuning and small repairs. I can not thank you guys enough.

LaSalle is amazing and went beyond the extra mile. Our 29 year old AC wasn't working on Memorial Day weekend, when family was coming over. I called around 7am on Sunday morning and Scott, the owner, answered immediately. They didn't have an install date available for about 3 weeks, so he came out himself later that day, even though they were booked solid, to add Freon (FOR FREE) just to make sure we could get some relief from the heat that weekend.

3 weeks later his team came out, consisting of his sons and other skilled installers and they were amazing all around. They cleaned up a mess left from the old coils and did a fantastic job installing the new AC/furnace and made recommendations for the new thermostat as well. We also needed a PVC pipe installed for the efficient unit and they recommended the most difficult option for them because it would look the cleanest and "that's what they would want if it was their house". That's all you can ask for in my opinion. I would recommend them to anyone. I called them because I only saw 5 star reviews online and now understand why. I will be a customer for life.

Fantastic and Fast Service! My A/C went out and I searched for an a/c repair in my area and saw LaSalle had one of the highest ratings. Now I can see why. I called at 8:30a on a Friday and was able to get a repairman the same day. Max came around and had the issue resolved in about 10 minutes. He went above and beyond the call of duty and helped educate me about cleaning and general maintenance of my a/c unit, which I totally appreciated. If you need heating and a/c repair - call these guys! They are my number one "go to".

I was in need of a replacement furnace and a/c so I did my research and concluded that I would go with LaSalle Heating and Air. They have been in business in the Twin Cities for a long time and they understand which appliances work best and last the longest in this locality. From the moment I contacted them to the day of the install I was very impressed with how they responded to meet my needs. Their technician Max really knows his stuff. He helped me to understand things in a way that really made sense. He answered all of my questions and made me feel very confident that I had made all of the right choices. Max and his team showed up exactly when they said they would and I was able to track their location by using the mapping tools they provided to me. This made it very easy for me to see exactly when they would arrive. And I couldn't be happier with the results! My wife and I are extremely happy with our new furnace and air. I highly recommend the team at LaSalle heating!

Our furnace went out on Friday. Charlie was at the house within 45 minutes of our calling LaSalle. He was professional with his assessment of the situation and presentation of our options. He e-mailed us several quotes to consider Friday night so we could make our decision on Saturday. Charlie rearranged his Monday schedule to help sign us up for financing and by 5:00 p.m. on Tuesday he and his team had installed a new high efficiency furnace with humidifier. Great service from all!

LaSalle Heating is a WONDERFUL locally owned, family business that is dedicated to good customer service, and has a great appreciation for the sacrifice veterans have made. Every individual at LaSalle that I dealt with, from Scott, the owner, to each employee, was willing to take time to address any questions or concerns I might have about the selection of my new furnace/air conditioner. Charlie and Miguel did a very professional and thorough installation of the new furnace. I would HIGHLY recommend LaSalle Heating and Air Conditioning.

I have been pleased with LaSalle since the very first time I needed their service about 6 years ago when my ac unit went out and it was during one of the hottest weeks of the summer. Charlie came out and he worked so hard to get a new system put in and it wasn't easy because there were some complications that required a great deal of work. Nonetheless, he did it and we've been pleased ever since. However, this past weekend we had a scare and I thought my ac had froze up and maybe even quit. Called them on a Saturday and funny as it is, I ended up talking to Charlie again. He explained what he thought it might be and we decided to wait it out until Monday. Monday came and he was at my house and after it was all said and done, he reassured me there were no problems and due to some current house updates and all the debris my filter had clogged the airflow and it basically froze up. He then made sure everything was running smoothly and gave me guidance as how to care for my ac unit going forward.

I can't thank LaSalle and Charlie enough. Great service and company!! I know that no matter what, I have comfort and care with LaSalle!!

These guys are great! They arrived within 1.5 hrs of calling when my furnace went out on sub zero day. Quickly diagnosed the issue and left several space heaters while they made another service call and tried to find the part. They made several phone calls to find it and were back within a few hours to install. Furnace works great now, price was right and service was outstanding. Definitely call these guys if you want your furnace serviced by professionals who do the job the right way for the right price and fast!

Charlie and Ryan came out today because our AC unit was not turning on. They were both prompt, professional, and it was very clear they knew what they were doing. Most businesses do their job and move on to their next appointment but Charlie took the time to explain to me how to maintain our unit, showed me his methods and took time to answer questions that I had about how to not let this situation happen again. It is clear to me that LaSalle Heating and Air Conditioning is in the business of helping people and empowering them to understand their systems. They will always be the first to call with an AC or furnace issue in this home and I will recommend them every single time I'm asked about which company I trust. Thank you both and to the company for raising the standard on integrity in your industry. We sincerely appreciate it.

In November LaSalle replaced our furnace and recently replaced our air conditioner. The service people were professional and knowledgeable and completed both jobs efficiently. Charlie provided instructions on how to run both units clearly and easy to understand. We definitely would recommend LaSalle's team to anyone needing heating and air conditioning repair or replacement. Even though they aren't the cheapest, they are definitely ethical, knowledgeable and provide expert service to their customers.

I did my homework and read several other companies’ reviews before I called LaSalle. LaSalle was highly rated and friendly over the phone so we had them come out and provide an estimate. Now, I’m joining the other reviewers to tell you JUST how fabulous they are. Scott (the owner) and his two sons came out on a Saturday to install an A/C unit because we were expecting temps in the mid 90’s for the long Memorial holiday weekend. They were prompt, knowledgeable, friendly, caring, honest, and just downright the nicest folks you’ll ever meet. On top of that....FAIRLY PRICED. Hands down, this should be your ONLY call for heating and cooling needs! Customer for life.

The great people at LaSalle Heating and AC came to our home today. We had issues with our furnace overnight. I called at 7am and expected to leave a message, but was greeted by the owner who informed me they would have someone out in a few hours. The technician assigned to our account got held up at another job so the owner filled in and took care of our issue in less than 30 minutes. How many companies will go that far out of their way to keep their schedule? Very impressed - LaSalle will be our first call for any future HVAC needs we have.

LaSalle replaced our 25 year-old furnace & A/C more than a year back after the furnace gave out. They replaced the furnace with a high-efficiency version, explained the need for new venting, and provided multiple options to route the pipes to our preferred location. They were on-time & professional, did a great job, and the cost was reasonable.

Charlie was amazing to work with. He is very informative and gave me so much good advice on how to heat our home and garage. He was very thorough and stayed until he figured out why our furnace was over heating. I would highly recommend this company and plan on using their services in the future.

I highly recommend using LaSalle if you need any help with your heating or air conditioning systems. They are professional, knowledgeable, and will give you an honest assessment of what needs to be done. If you are debating on who to call for service or need a quote on a new system do yourself a favor and call LaSalle.

Max came out to give me a second opinion on an issue we were having with our AC, which a different company told me we needed to replace the entire system (AC and Furnace). Max performed an inspection on the both the AC and Heating systems. He found we had a cracked heat exchanger that he showed me on the camera, but the AC system was simply low on charge. Max got our AC back up and running that day. We did end up needing to replace the 30 year old furnace. Kenzie and Max helped me work with my insurance company (which the insurance company made difficult) and they were extremely helpful by submitting all necessary documentation required by the insurance company.

On the day of installation Kevin and Miguel arrived on time they were professional, informed me on how to work the system, answered all my questions, and cleaned up their work area. From start to finish the entire team was extremely easy to work with, and they are competitive in pricing compared with other companies I got quotes from.

LaSalle Heating and A/C. will always be my first choice, and my top recommendation. My furnace went out on a Sunday morning. I called my “service plus” vendor for help at 9:00 am. A technician finally came at 1:35 AM Monday morning, only to tell me my furnace was not repairable—it was now 2:00 AM and my house was 48 degrees! I called LaSalle Heating and A/C first thing Monday morning. Within hours, Scott was at my home to take a look at the furnace and provide an estimate for a new one. He took the time to walk me through the best options for me, found rebates and programs that saved me hundreds of dollars, and helped me with setting up financing. They were ready to install the next day, and I couldn’t have been happier with Charlie and team who did the install. They were so kind, polite, and thorough. They walked me through everything they did, showed me how to care for and operate the system, and left the area in immaculate condition.I am so grateful for a company that is trustworthy, dependable, and one who so highly values its customers and what they experience. Top quality company, top quality guys!

There is no one better than LaSalle Heating and Air Conditioning. We went through a few bad apples with our home warranty, but since we found LaSalle, we couldn’t be happier. They do the job quickly and honestly. They never pressure you to buy a new furnace or a/c, but they give helpful recommendations if you are considering it. Max has been to our home twice now- once last year for an a/c issue and once this year for a furnace issue. Both times he was very professional and kind, and he fully explained everything he was doing. It feels really nice to know we are in good hands no matter what day or time we call.