Home Services reviews in Edina, Minnesota

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his trusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else.

After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers.

Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

Had our carpets cleaned by Klein and we could not be more impressed. Matt was prompt, professional and clearly passionate about his craft, all while being very affordable. We will be recommending Klein to all of our friends.

We have had Matt out twice to our house in 2 years and each time have been impressed. Well priced, fair, and informative each time. We learn from him every time especially when it comes to product to use for pets between deep cleaning. Today’s tidbits were about tips for carpet replacement when we decide to do it and even offered to connect us to reputable dealers and installers even though he doesn’t benefit from it. We are always happy with Klein and would recommend him to anyone.

Matt is absolutely incredible. Our dog was spayed and due to complications with her surgery, she ended up bleeding on our carpet. We had company from out of town coming in so I reached out to Matt and he made availability in his schedule to come the NEXT DAY after being called. His knowledge of the profession is absolutely incredible. Our carpet looks amazing. I will never call another carpet cleaner in the twin cities.

Matt is the best carpet cleaner. I call Klein Carpet Cleaning Service whenever I need to have carpets cleaned and for more than 20 years I have never been disappointed with the quality and service of the work. I highly recommend Klein Carpet Cleaning.

Excellent job with both a carpet cleaning as well as cleaning of a 14 year old room and board sofa which looks brand new again with no smells. Matt knows what he is doing for sure!

5 Star service! Matt is extremely knowledgeable about all things carpet. They did an excellent job. I would highly recommend this family owned business.

I was truly impressed with the depth and breadth of Matt's industry knowledge. Even more impressive was his eagerness to share that knowledge with us even before we signed on as clients. I'm a lot more confident as a new homeowner on what to look out for in terms of carpet care after chatting with him. I strongly recommend y'all reach out to Klein for any carpet needs.

I recently had a stain on my carpets cleaned by Matt and his crew. The team arrived on time and were very courteous and professional. Matt took the time to explain the process in detail. I highly recommend Matt and his team for any carpet cleaning.

Matt from Klein Carpet Cleaning came to our house to look at our carpet first to see if he could help us. We have a 4 year old very light carpet, that is already showing traffic pattern in our bed room and stairs. He was doubtful if he could help but offered to make an appointment for him to come out with his equipment and give it a try at no cost, because he wanted to make sure that we will be happy wit the result. The carpet did look better after the cleaning but he unfortunately did not achieve the desired result. Matt spent a considerable amount of time setting up, cleaning and removing all equipment, made some recommendations and did not charge anything for his service.
Matt certainly knows his trade, takes pride in his work and is as honest and ethical as one could be. You can't go wrong choosing Matt Klein to clean your carpets.

Matt stopped by for a consult and was extremely helpful and impressively knowledgeable about all things textiles and cleaning. Like I genuinely think this guy must be one of the most in-the-know carpet cleaners in the entire country. Most notably, he was honest and ultimately suggested an alternative that better met our needs than getting our carpet professionally cleaned right now. When we do need his services, you know whose door we'll be knocking on!

Matt is amazing and knows so much about carpet. He did an excellent job and will definitely use him again .

Since finding Matt, I've not used anyone else. Matt is a master of his craft. He knows more about carpets and cleaning agents than anyone I've met. He is always sharing his expertise on how best to treat stains. And, he usually comes same day if one of our dogs had an accident. I can't recommend Matt and his services enough. He is truly the best out there.

Matt came and spent an hour giving me very detailed and technical explanations for how to deal with cat urine in my basement carpet. Which was amazing since he didn’t recommend his carpet cleaning services for it at all and instead gave me lot of other recommendations for how to address in the long run and how to avoid spending money on replacement only to have the behavior continue. I really the transparency and customer service!

I asked ChatGPT to convert my review to Olde English style, so here you go:

Hark! Pray lend thine ears, for I must regale thee with a tale of woe! Our dear old cat hath, in her declining years, taken to relieving herself upon our carpets. 'Twas a most unpleasant state of affairs, and we knew that something must be done.

Thus it was that we sought the services of Klein Carpet Cleaning Service, and we were not disappointed. Their inspection was thorough and fair, and we were most pleased with the quote they provided.

But lo! The true test of any carpet cleaning service is the quality of their work, and in this regard, Klein Carpet Cleaning Service did not disappoint. The cleaning itself was flawlessly executed, leaving my carpets looking and smelling as fresh as the morn dew.

But the true joy of our experience came not just from the quality of their work, but from the delightful company of Matt himself. Matt proved to be a wonderfully nerdy fellow, as am I, and we had a most enjoyable conversation.

Verily, I can say without hesitation that Klein Carpet Cleaning Service shall henceforth be a regular part of my spring cleaning routine. If thou art in need of carpet cleaning services, I urge thee to give them a try. Thou shalt not be disappointed!

Matt stopped by for a consultation about some paint stains on our new light-colored carpeted stairs. He was honest, didn’t overpromise, and clearly knew his stuff—so I booked the service. He ended up overdelivering and was able to completely remove the stains! I’m beyond happy with the results and his professional service. We’ll definitely have him back for ongoing carpet care!

I would find it very hard to believe there is someone in the Twin Cities metro or, frankly, the State of Minnesota, more knowledgable and passionate about textiles and carpets than Matt Klein. He and his team recently cleaned all of the carpet in our house. They did an amazing job for a good price. It was our first time using Klein Carpet Cleaning and I'm happy to say that for as long as Matt is in business, we won't need to search for another carpet cleaner. He has my highest recommendation.

Matt has been cleaning our carpets now for over 15 years, and recently upholstered furniture. Over the years we always seem to have dog-related carpet events to deal with. He is quite knowledgable in all things related to carpet and fabric cleaning. Matt is passionate about his business and providing excellent service. I highly recommend.

Did you know there's such a thing as a carpet nerd? I didn't either until I met Matt from Klein Carpet Cleaning. This guy lives and breathes carpet care. His passion and knowledge were immediately obvious, and it shows in the quality of his work.

Matt made quick work of the carpet in my house, and the results were fantastic. Everything looked fresh, clean, and way better than I expected. No fuss, no drama, just a job extremely well done.

I'll definitely be calling Klein Carpet Cleaning again. Zero hesitation. Highly, highly recommended.

Matt (the owner) came to inspect and assess my carpets at a nightmare of a rental property and spent over 30 minutes of his time giving his thorough and transparent suggestions and recommendations, which was amazing since things were so bad in my case he didn’t even recommend his own cleaning services (instead suggested re-carpeting and deep cleaning on floorboards). He even set me up with contractors and explained how to go about things in different ways to save money or to tackle jobs myself. His expertise, transparency, and voluntary time was remarkable and I would highly recommend him for any of your carpet needs!!! Amazing, thank you so much Matt!

Matt from Klein Carpet Cleaning’s expertise on carpet cleaning and restoration is amazing. He addressed the best way to clean and restore our damaged carpet, with suggestions on what we could save vs. replace. He provided the science behind his recommendations, the source and effect of the damage we incurred, ideas to save some money, referrals to reputable restoration and carpet replacement technicians, how to manage and treat pet damage, and much more. This gentleman knows his business from top to bottom. I cannot recommend him and his company highly enough, and would give 100 stars if i could.