Home Services reviews in Hastings, Minnesota
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Skip's Sprinklers installed my sprinklers and are always on top of things in helping me get up and running in the spring and shut down for the winter.
Timely and great communication in planning this all out. And there always quick and courteous when addressing my questions...much appreciated! -
Skips has installed both a sprinkler system and an outdoor lightening system for our family. Both were extremely well done and their team is skillful and responsive.
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I have called for several days now with no response to my voicemails or emails. My sprinklers are still not on and I paid in advance. Could you please post an update on what is going on?
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We have had Skip's Sprinklers for many year always on time, and have done a Excellent job. I have all my flowers and window boxes on irrigation, drip systems.
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Skip's did a major rennovation to our aging sprinkler system this year by adding new zones, relocating sprinklers, and upgrading the existing sprinkler heads and control box. They did it on time, within budget, and the system has performed as expected.
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I've used Skip's for years now and have always had great service at a fair price! I feel confident in referring friends, family and neighbors and know that they will be treated the same way!
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We moved into a home with an existing system and added a pool. Skips helped us evaluate the current system and determine if changes were needed as well as performing the necessary changes. They have been super helpful , reliable, and easy to work with.
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Skip's is always pleasant to schedule, knowledgeable when they're here and overall a great value for the, very reasonable, price. We had a bad experience with a previous company and were so pleased to find Skip's!
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I used Skip's for 2 seasons and do not plan to renew my services with them. Both springs, 2019 & 2020 the irrigation crew came out to start the system, both time I had head leaking and had mentioned the possibility of a control valve leaking (we had received letters from the city regarding excess water use - it was only when I turned the irrigation on) and in 2020 I requested a quote for installing an additional zone. The irrigation technician said that the office would be in contact with me... I never received a call except to tell me my bill was overdue... I hired them to be my experts ... I can save $150 a year to turn my irrigation on & off... I need someone to do the work on the system that I can't do
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I own Nature's Quest Landscape and Design in Hastings. I use Skips for all my irrigation and outdoor lighting needs. I have nothing but good things to say about their crews. I refer all my customer to them and always get great feedback from them. You will not find any other irrigation companies that stand behind their work like Skip's! Look forward working with them on future projects!!!! Casey Hedeen - Owner of Nature's Quest Inc.
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Skips installed our system 20 years ago and they have maintained our system throughout the entire time. They are a family business that cares about the community, its patrons. A company who goes above and beyond, stands by its product and is committed to their quality.
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Had our sprinklers blown out by them last fall while my husband was deployed. Then this spring when we turned the water on, we noticed a pipe had burst. Emailed the company and they said they would send someone out the next time they had someone in our town. A couple weeks later they came out and the tech told me that it was caused by 1 of 2 things: either there was a valve failing inside or the water wasn't completely turned off in the fall. I offered for him to come in and look at it and the tech declined. He then proceeded to fix the pipe and left. He never mentioned anything about cost and because he had stated himself that it could have been caused by the water NOT being completely turned off I assumed the company would take responsibility, especially since no costs were ever mentioned to me. A few weeks later I received an invoice via email for $255. On the invoice it even states, "tech - look at inside valve. See if it is failing. Discuss options with homeowner." I emailed the company again stating that I was never informed of any of the charges and that since it could be due to an error on their end, I assumed the company would take care of it. Another week later I received a call from a man at the company who was adamant that it was our valve, despite the tech NEVER looking at it and insisting that I let him come back to my house and inside to look at it. We went around in circles for a long time with him just stating over and over that it was the valve, despite the tech never having looked at it. I eventually agreed to just pay the bill, just to end the conversation and he wasn't happy with that either. The only way I could finally get off the phone with him was to tell him I would ask my husband to call him. My husband has no desire to call him and do the run around with him either. Neither of us want this company coming anywhere near our home again. We have no faith that this man would be remotely honest with us. We'd never had a problem with our sprinkler system/pipes bursting until Skip's touched it.
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we have a complex irrigation system, with both multiple zones around the house from city water and 2 large lawns watered from the river behind our property. Skip's has. been able to keep them both running and have responded quickly when we contact them about the expected problems with a head going bad or lines being disrupted by other contractors. communication via email and phone calls have always kept us in the loop when there are unavoidable delays or other issues.
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Beware when scheduling service!
They sent 2 service technicians to our home and we were charged 2 service calls. They replaced controller and were done within an hour. The techs told us the cost for the replacement part. They don’t show what the charges are when job is completed. They sent invoice weeks later. We called and questioned the charges and basically were told that’s how they always do things.
2 service charges and 2 labor charges on service calls. This is a 1 person job in our eyes. I work in the service industry, if we need to send 2 technicians for a job we don’t double charge our customers. I question if the google reviews listed are from real customers. Thank you. -
We put a sprinkler system in over 12 years ago and it has been the best investment we ever made. We have very sandy soil, so for us to try and keep up with watering was a big job. Their techs new how long each zone needed to run, and the correct times to run the system to get the best results. Any issues have always been taken care of immediately. If we ever move, they will be the guys we call for another system! P.S. we also use a package deal they offer to start system in the spring, mid summer check, and fall blowout and system shutdown, this way we do not have to worry about a thing.
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Super friendly and easy to work with. They can almost always fix things on a single trip and always do a great job of maintaining our systems (lights and sprinkles). We had a sprinkler line come loose due to rodents and it was starting a small sink hole. They were out within hours and fixed it right then and there.
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I can't say enough good things about Skip's Sprinklers! Great communication! Timely scheduling! The technicians that came out, Nick and Mike, were right on time, professional, and efficient. They got everything up and running, replaced any damaged parts and explained everything to me. Wow! I will definitely be calling Skip's Sprinklers again for any irrigation or lighting needs.
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I called and talked to a very nice young lady and explained what my concern was. She said she would talk to the Forman and and give me a call back. She returned my call right away and said someone would be out on Friday. When Mike arrived I explained what my concerns where. Mike was very nice and helpful and took his time checking each sprinkler head and adjusted it if it needed. We would definitely give Skips Sprinkles 100 present on their business along with Thank you all so much for your help. You are the very best.
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Skip’s crew came to turn on my sprinkler system and the customer service was OUTSTANDING!!!!! From the first time I called the company they have been nothing but positive and upbeat. What a pleasant change from other companies. The employees truly seem to enjoy their jobs. Thanks again for all the wonderful work.
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Skip's has been great to work with at one of the Associations I manage! Nick and Maureen are very responsive to texts/emails, quick to come out when there's an issue. Highly recommend for your irrigation needs!
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These guys are the best - neat, polite, and on time. The company is very organized - sending out notices for blowing out the irrigation system well in advance for the customer to reply to. After the initial installation, it was a very short time before the lawn looked like it had never been touched even though there were six zones installed - one required going under the asphalt driveway. I don't hesitate to highly recommend their services.