Appliance Repair reviews in Hopkins, Minnesota

Our service rep, Blake, was great! He called and gave us an exact time he would be out, was polite and courteous and did a thorough job on the repair. He took precautions like taping the stove so it wouldn't get scratched and bought blankets to set our cast iron burners on so they wouldn't scratch the floor. He explained what he was going to do, what the problem was and his solution. I especially liked how he asked if I had any questions in general on the oven (it was new) and gave me a few tips on using it. Overall it was an excellent experience and I would highly recommend this company and service technician.

We have a one year old Thermador product under warranty and we were having great difficulty finding a contractor to come in to make it necessary repair. AMA was extremely responsive with a fast turnaround and Blake did a beautiful job with the repair was highly efficient and very professional. We Will definitely reach out to them if we ever have a repair need again!

I have a few fridge that was repeatedly tripping circuit breaker and electrician had no idea what more to do. Mike Fisher from AMA Services came, verified fridge was fine but then gave me manufacturer's sheet on steps to take the fix the problem I was having. Mike, while on site, also had several other helpful and simple fixes for common things we had going wrong with appliances around the home. Can't say enough how helpful Mike was!

My convection fan stopped working the Friday of Labor Day weekend. I had a catering gig and needed to start cooking ASAP. Blake came over the same day and promptly fixed the issue. He also calibrated my burners and went thru all of features on my range. Extremely communicative, prompt and professional service. Highly recommend!

AMA was easy to schedule. Talked to the actual technician who was to do the repair when scheduling the repair. So communications were clear and no need for return trips due to unexpected issues. In and out in 35 minutes. Technician, Blake, was knowledgeable, timely and courteous.

Mike was terrific. Very friendly, extremely thorough, very knowledgeable about our brand of refrigerator. Diagnosed and fixed our problem quickly. I will always be calling and asking for Mike to work on our appliances.

Wow! Cannot say enough good things about Mike Fisher at AMA. We have a Thermador refrigerator and it had condensation in the bottom that kept causing issue. We had another repair company out and they didn’t have a solution. Mike took much of the unit apart and repaired, tested, then put back together the fridge. It’s working great a month later with no issue. He was also funny and enjoyable to have in the home! Appreciate it so much. Saved us a ton as we thought we might have to replace the unit.

We had an incredible experience with AMA Service! Mike Fisher was fabulous to work with! Prompt, courteous, and very knowledgable! We were having issues with our brand new Fisher Paykel induction cooktop & he checked everything out thoroughly & determined the problem. Thanks for the great service Mike!😊

Mike with AMA Service was wonderful to work with! He was on time, professional and extremely knowledgeable. He answered every question and gave lots of helpful troubleshooting tips. He even took the time and made the effort to protect our new hardwood floors! Mike was able to repair our broken oven just in time for Thanksgiving! I will use AMA Service again and would absolutely recommend to anyone in need of oven repair.

Blake has been out to our house on service calls in the past, so we had his contact info. Yesterday I accidentally popped off the small detergent release door on the inside of our dishwasher. It seemed very simple to fix, but it was not at ALL intuitive, and there were no videos online. My husband reached out to Blake, and he sent us a video he made himself, showing us how to fix it. (And yes, it was incredibly simple, but we never would have figured it out on our own.) No service charge or house call. Just free, kind help. So rare these days. We are grateful!

Fantastic experience!
We have a less than 2 year old Bosch cooktop that stopped working. Although past the one year warranty, Betsy recommended I discuss the concern for a second time with Bosch who ultimately agreed to pay for the repair in full! That saved us in excess of $2000. That would not have happened had it not been for Betsy's help. She was kind, patient and incredibly helpful. In addition we were getting a houseful of guests for Easter and Betsy went out of her way to coordinate the repairs for us in time. Blake completed the repairs with expertise and was more than careful to keep everything clean and protected. What an honest, professional well-run service center - you have our business!

Mike from AMA was great! Called the day before to confirm as I was the first appointment of the day and was at my home right on time.

Replacement of our dishwasher was quick and painless. Mike put down a mat in front of the work area which is always a nice touch when an appliance/utility is getting serviced.

He was polite, friendly, and an excellent communicator. Would recommend AMA and Mike for sure!

We bought a new Bosch dishwasher in 2020. It broke 2 months ago. Mr. Appliance came out and said it would cost over $900 to fix it. I called the manufacturer, and they were willing to pay for Mr. Appliance to repair it even though the 1 year warranty expired. The office lady Jamie quit, so I never got an email reply from her or anyone. Each time I called the business, the call center people would tell me they don't service Bosch dishwashers. There was a lot of back and forth for weeks. I finally got the repair scheduled for this week Tuesday, but the repairman never showed up. I called and they cancelled my repair without telling me. Apparently, they said they don't have the "jacks" part required to fix the problem, and Bosch requires it. I emailed Bosch. Bosch had AMA Repair Service (Betsy) contact me yesterday. They are a certified/authorized Bosch repair service. Our repair was scheduled for 7am this morning. Mike arrived bright and early. He did a thorough inspection, and the issue was only a $50 fix (not the $900 that Mr. Appliance quoted). We had a few hiccups, but Mike came back 2 times in the same day, even after his shift was over. He took pride in his work and wanted it done right. He is polite, used a mat for his tools, and is a great communicator. This is top notch service, which is hard to find these days. If my appliances ever need repair, I'm definitely calling AMA first. I highly recommend this family-owned business for your Bosch repairs!

I rarely leave reviews, but I just had to add another "Wow! I'm impressed!" review to the pile for Mike Fisher and AMA, in general. Mike went out of his way to fully explain the 'what' and 'why' behind the Bosch fridge ice maker issue as well as the 'how' they were going to get it resolved. Then he followed through exactly as he said he would. AMA was incredibly easy to work with - just a call, confirmation of in-warranty, and scheduled as soon as I could get squeezed in (they are obviously popular, for good reason!) and they reached out to me to get the follow-up visit scheduled as soon as the part came in. Polite, affable, intelligent, skilled, professional, and full of integrity. This team will always be my go-to in the future. Thanks for all your help!

After attempting some DIY repairs, we had Mike from AMA Appliance Service out to do some work on our Vent-A-Hood! WE had an electrical issue he solved promptly and the work was affordable too. I would use this company again.

I found AMA through an old Bosch recall when my dishwasher stopped working. Thank goodness! I called and was met with a welcoming voice and very quickly set up a service call for the next day. Blake showed up and did the warranty repair, which unfortunately didn't solve the problem. He gave me some options and said he'd call back with some prices. That evening he called and had found a low-price alternative to replacing the two main boards. We decided to give it a whirl rather than buying a new machine.

Upon Blake's return he got to work and found it was something else. He made the fix in about 30 minutes and we are back in business.

Can't say enough good things about Blake. Friendly, fast, responsive... just super helpful and empathetic. Good stuff AMA!

Wow AMA comes through for my Miele dishwasher. Blake and Betsy are the best and it nice to work with adults who are highly competent! I cannot recommend more robustly! Thank you!

My Zephyr range hood was not working and I had a hard time finding any repair place that would service it. Thankfully Zephyr is one of the brands AMA works on. Mike was great. He gave me a heads up as to his arrival and was on time. He did a thorough inspection and determined a new control board and switch was needed. Once the parts arrived he was prompt and quickly got everything up and running. I would not hesitate to use them again.

Ferguson sent Blake with AMA out to service some of our new appliances. Blake went way above and beyond and took time to educate us on several features we were not aware of. It is so amazing these days to get someone that CARES and is willing do more than the minimum. Thanks for the great experience!!

I don't do reviews, but others should know how AMA goes above and beyond to take care of their customers. I have used AMA (Blake) for many years to service things like our Miele dishwasher, Monogram wine chiller, etc. Though it took a couple of trips to fix our dishwasher one time, Blake would not charge me until the job was complete and did not charge for the additional trip. When my Scotsman ice maker began to malfunction, I spent time and parts troubleshooting myself. When I exhausted my abilities I immediately thought of AMA. Mike Fisher came out to take a look and discuss what the machine was doing and what I had attempted to fix. Considering the next step would be very costly, Mike suggested one additional part to try that was not hard to install. Not only did Mike not charge me for the trip since there was nothing for him to repair, his suggestion proved to be spot on. I now have a 7 year ice machine working again! This is TRUE customer service and their skills and professionalism are second to none! Thank you Blake, Mike and the AMA team!

Such a great company!!! I was very impressed with the quick response and the turnaround on my fixed washing machine. With five teenagers in our home, I was very worried that we would have to go out to the river with some rocks and washing boards to clean our clothes lol.
A-Max assured me and delivered the service they agreed to. I have complete peace of mind that if any appliance goes bad, I can call them and quickly get the item fixed correctly and affordable.
Thank you to the A-Max team for helping us out. We highly recommend this company if you have appliance problems!!!