Home Services reviews in Minneapolis, Minnesota

Amazing service, friendly, accommodating. I needed my rug cleaned last minute and they were able to get me in. My rug now looks exactly how it did when I first bought it a couple years ago. Absolutely will book again, quality work that is worth the price :)

Divine Shine cleans our commercial office space on a weekly basis. They’ve always done a great job and are much more thorough than previous companies we’ve used over the years. Would recommend!

Darren is an amazing person and leader. I have referred him to many friends and clients. They become raving fans! Thanks Darren and team!

Great service & attention to detail!

Locally...The Best kept secret
Great core values
Diverse culture
Therapeutic work and ethics

Top notch all around from the quality of the clean and the quality of the cleaner.

Our cleaner is awesome :)

Two Betty’s is wonderful!

I would not recomend them to anyone worst company ever

Their cleaning is great, but what sets them apart is the customer service and stellar communication.

For a deep cleaning prior to move-in, we had a terrific crew who did GREAT work! Would hire again!

First clean today, wonderful experience! Thorough and thoughtful. Thanks y’all!

I reached to them for an estimate. It look two to three days to respond. After they did respond they advised that it would take them even two months to setup an appointment to come give me an estimate. I recognize that they have the right to manage their business in the way they best see fit, but waiting two months to even get an appointment is poor service.

Cleaners are amazing! Detailed work and very Covid safe company. Flexible cleaning times. We do a two hour clean every two weeks.

We had a great experience with Team Two Betty's for many years. Highly recommend!

Jen & Riley did my first clean today. They were wonderful! Attached is the exchange I just had with my spouse, and I think it says it all.

I’ve been a client here for a few years and can’t say enough good things about Two Betty’s. They do outstanding cleanings, provide great customer service and the company’s values match my own.

On the whole, the quality of Two Bettys cleaning is subpar--it's been disheartening. I had expected far better quality at premium pricing service (about $40/hour with tax).

Pros:
- The cleaners and support staff are friendly people with excellent communication skills

Cons:
- On the whole, it seems like the cleaning model is to check things off the list, but not to ensure that they are thoroughly clean. I'll share a few examples:
1. Some mold started growing in a shower. I assumed it would be addressed. It wasn't, at all, for weeks. I sent my cleaner a note about it and he took care of it. But is it okay for a shower to still contain mold when you're done cleaning it? Over multiple weeks?
2. A similar story for the kitchen sink: There was mold in the corners of a stainless steel sink for weeks--this seems like quite a simple issue to resolve. I also sent my cleaner a note about this, but, again, I find it odd that I needed to ask him to take care of the mold.
3. Toilets routinely had pink stains at the rim of the bowl--that section simply wasn't cleaned.
4. After a cleaning, a bathtub was dirty with pink stains and crusted dirt. I think the tubs get a quick wipedown, but not an actual cleaning.

It's great to support a local business, and they are super-nice people. But the quality is poor.

We've loved having Two Bettys keep our office clean and tidy. They've been outstanding and I'd highly recommend them to other local businesses looking for a cleaner.

I love my cleaners from Two Betties! When they leave, my house sparkles and shines. I’ve been a long-time customer and it’s always a pleasure whether I’m working with the office or with my cleaners!
Kudos…

Love Two Bettys -- excellent communication, very reliable scheduling with subs as needed, and very thorough cleaning. Not to mention the mission --green cleaning, livable wages and PTO for staff.