House Cleaning reviews in Minneapolis, Minnesota

After seeing all the reviews I hired Divine Shine to come and clean my house. I signed up for three hours of standard cleaning and paid $250 for it. The person did not dust, did not wipe down counter tops, and did a poor quality in vacuuming. The house literally pretty much looked exactly like I'd left it. The only two pieces that looked good were the bathtub and the sink. When I raised my concern, I was accused of only hiring for standard cleaning. The person was here for three hours and there is very little evidence to show for it.

Contrary to what they are saying, while I do have dogs, my house was not filled with pet hair. There were no pet droppings - that is a total lie. This is my first experience where instead of working with me to fix the problem, the owners were aggressive and blaming.

We had such a positive experience with Divine Shine! We hired them to do a move out cleaning of our home. They were friendly, professional, and made our house look amazing! They took care of every last detail and nothing was overlooked. I can't recommend this company enough! We will definitely hire them for any future needs that arise.

My wife and I needed a quick clean of our old apartment while we were busy moving in to our new home. Our cleaner, Alicia, and her helper were very nice. They did a great job and got done promptly.

Their bid was also almost $100 better than the next competitor. I recommend Divine Shine Cleaning.

Was extremely happy with the service. Very friendly and efficient. Washed walls to prepare for painting. Did a wonderful job. Will definitely hire again for any cleaning needs in the future.

Darren has been the best communicator when it comes to business, he was very professional and knowledgeable. He was able to meet onsite and get a quote to me in a very timely manner. I would recommend him and his team highly, as they are professional and know how to succeed expectations.

We hired Divine Shine Cleaning for a deep clean out of our apartment we were moving out from. It was easy to set up over the phone with and set up a time and date. They quoted me $374 and it was about 5 hours.

Overall not impressed. They spent barely 3 hours cleaning. They did get the big stuff such as the toilets, sinks, refrigerator, shelves, etc but we were disappointed with seeing some of the obvious spots they missed. They kept offering to come back but we were on a strict timeline and when you expect to hire a cleaning service you wouldn’t have to go back. They only offered $20 refund but after spending 2 hours cleaning specific spots they missed, plus vacuuming, steam mopping. Overall quite disappointed with the price we paid and wouldn’t recommend. I tried to figure it out with the lady I booked with I think her name was Angela but she wasn’t accommodating either.

Replying to review:

You did reach out for a re clean but when we expect for a cleaning it should be a one and done. You guys have ignored my texts regarding the situation and all you have offered was $20 off my total and it wasn’t even deducted from my total. Unfortunately was very disappointed with the service.

We had a great experience with Divine Shine. Our cleaner, Tre, was on time, super thorough, and very nice (our beds were super fancily made as an extra perk, too)! After this first experience, we will be signing up for a recurring cleaning. The online customer portal makes it really easy to use and schedule. We're glad to have found them!

I hired Divine Shine for a one time move out cleaning on Sunday morning 8/13/23. They communicated extremely well by email and text. The cleaning team Alicia Garcia and Oliver were simply an awesome help. They had every thing shining. An excellent job. A little expensive but worth every penny for my time, knees & back when we’d already been packing and loading vehicles. Best decision I made for this move! Would hire again & again.

Hands down the best cleaning service I’ve ever experienced. I’ve been through a few cleaners these past couple years and they seem to always fall a bit short but Divine Shine went above and beyond my expectations! We are now on a recurring service: thank you so much!

I never write reviews but I have to add to all the glowing comments for Divine Shine. It was simple to request our service (a first time deep clean) and we had clear communication from the time of booking. Our cleaner, Trey, was absolutely above and beyond in everything he worked on. On top of that, he is kind and professional. My house has never been this clean and I'm so happy!

The team of two cleaners did a great job for a “move” in clean! I was impressed by how clean they got the refrigerator and stove! After they left I noticed a small area they missed in the kitchen and when I called the cleaners they turned right around and came back to make it right!

My experience with Divine Shine was exceptional. The team arrived right on time and did an excellent, thorough job cleaning our home. I made this booking last minute and was so impressed with how responsive and professional Darren, the owner, was. From start to finish the experience was excellent and we will be using them again! Highly recommend for anyone needing a thorough clean with trusted, professional people.

I’ve had my first cleaning with Divine and the owner actually came out and did the cleaning which impressed me to know he cares enough to want to be able to communicate with his staff my wants with their service. His cleaning was fantastic and I am very happy with my service. I am continuing with ongoing services.

I booked Divine Shine at the last minute (the day before) for a move out clean of a rental house I lived in for 1.5 years. From the start of the process, they were professional and informative. When Tre showed up to do my cleaning, he assured me he would do everything in his power to make sure I got my full deposit back.
I was shocked at how clean the house was when I returned! The oven and shower looked brand new- even better than they looked when I had moved in. I am glad to say I received my full deposit back and am so thankful that Divine Shine helped me so quickly and thoroughly. I would absolutely use them in the future and highly recommend!

Divine Shine is efficient and thorough and their staff is friendly and professional. Very easy to work with. I trust that they’ll get the job done right!

My girlfriend was moving out of her townhome and I decided to get a move out cleaning for her. Divine Shine made me look like a hero! You would’ve never guessed there was a four year-old Boy and two cats in that townhome after they were done cleaning. She even got a compliment from the landlord for leaving the house so clean and received her entire security deposit back.

The Devine Shine team has been cleaning my commercial building in Golden Valley Minnesota for over a year and they have done a great job. Appreciate the attention to detail and affordable pricing.

Best cleaning company I’ve hired ever. My previous cleaners would miss details that matter to both me and my customers.

It felt like divine shine actually cared about the work they provided as if it were their place of work.

Highly recommend for anyone who has a sub-par cleaning crew now or needs to hire a cleaning crew for the first time, skip the time wasted with others and just go with this company.

Thanks for the great experience DK!

Divine Shine does the best job out of any cleaner we've hired! They are very detail oriented and clean areas that other cleaners never touched. They are also super friendly and professional. Thank you Divine Shine!

They did amazing work! Our home looked so great after they left. They were very detailed addressing all our needs. The cleaners were kind and personable. It was our 1st time having cleaners come in and we will for sure be repeat customers!

I had Divine Shine for their “move out” clean for when I moved out of my townhouse. Talk about taking a load of stress off my shoulders! These guys were detailed, communicative, thorough and professional. I cannot recommend more. If this is what they do for a move out clean, I can’t wait to see what they do for residential while I’m living there!