Plumbing reviews in Minneapolis, Minnesota

OK

Quick, courteous, and well-done.

they corrected the problems we had

Prompt same-day response, professional and friendly.

On time, great job, great price.

Fixed my bathtub drain quick and for only $94! Would recommend.

They sent someone really quickly and the guy was super nice and professional. Price was super reasonable.

Professional service. Polite and respectful. Efficient and resourceful. Highly recommended Rooter! Five stars ***** A+ Service. Competitively priced. Extremely fast response!!!

the first time I called regarding an issue with my service, the person on the phone said they would charge to come back. Eventually someone else called back and it was resolved to my satisfaction.

Brian did an outstanding job clearing our drain this evening. He was professional and courteous and service was exceptional. Would highly recommend.

Technicians were on time. They were respectful of my home by making sure their shoes were covered before entering my home and also made sure they cleaned when the job was done.

The prices were great, half the cost of the big guys. They were prompt, courteous and got the job done! Would definitely refer new customers to them! Woohoo I had Mitch

Showed up during appointment window. Told me upfront when I made my appointment an estimate of cost. Quick and friendly. Will definitely call again with future issues.

Fast, friendly, and good at what they do! Arrived sooner than expected and even made sure not to make a mess! Will definitely call the next time we need a plumber!

We had a clogged kitchen sink and it was taken care of quickly and for a fair price. Professional, courteous and even cleaned up after they were done. Would use these folks again if need be.

Extremely fast response! Reasonable prices and very friendly. Also very flexible when scheduling! Originally scheduled for Friday, but called yesterday to reschedule to today and they made it work! I will be keeping their number handy for future needs! Thanks so much!

Everything was great!! Phil was super nice, efficient and worked so hard to figure out the problem and get it fixed. He went above and beyond what I expected!! I will definitely call them again for any future needs. Thanks Twin Cities Rooter!

Very knowledgeable technician helped me with some plumbing work. A few faucets and some shut off valves. Cost was a fraction of what the big box plumbers charge. I'll likely be back for their $95 drains at some point. Thanks Mitch!

What a nightmare! Do NOT use these people. We purchased the home 4/26/17. On 4/17/17 Twin Cities Rooter snaked the sewer line for preventive maintenance as requested by prior owner. The report read "removed a small amount of roots". From our purchase through and up to 9/12/18 (18 months), we had NEVER had a backup! We called them early September 2018 and set up an "annual" preventive maintenance for 9/13/18 again with them. That report was basically a carbon copy of the one they did in 2017. Three days later @ 6 AM (9/17/18) we had our first backup ever. We called Twin Cities Rooter immediately and they said they would come right out. They "explained" that when you snake, it can shake things up inside the line and cause this. NOTE: In speaking with 4 licensed sewer and drain companies, they said that Twin Cities Rooter's "shake up" reasoning for backups was ridiculous. They snaked again on the 17th and the tech told us it was "clean" and that they had pulled out some roots. At 11 PM on 9/22/18 we had another backup. We called them early on 9/23 advising them. They came out on Sunday, September 23rd and hmmmm, you guessed it snaked it again. Throughout we were charged each time and on 9/23/18 charged double because it was a Sunday. We couldn't make it more that 72+ hours without another backup. How could we go from ZERO backups to 3 within 10 days after they "snaked and cleaned" our line? We scheduled a camera with them for the next day (9/24). We went to the pipe and I said I hoped it would only be a repair and the tech said "repairs are $6,000" and the camera had not yet gone down. He also said that the tech that snaked before said it was hard to get the snake down and he had to apply alot of pressure. Does this make any sense at all? They had cleaned it 3x in 10 days and there are 2 of us living in the house. Anyway, the camera report said that a "chunk" of clay piping was missing. We were then given an estimate for $8,000. We strongly suspect that when these techs were snaking they, in fact, enlarged what had been a small missing piece of clay piping causing all the backups while also increasing the damage. Then to add salt to the wound, they don't give the customer a copy or link to the camera and if you want it, you have to pay for it. We still can't make it more than 72 hours without backups. We are now desperately trying to figure out what to do and immediately. C Boedeker

Would give this a 0 if i could. Please steer clear of this place. This has been the WORST service I've ever received. Its like the bad K-mart of drain cleaning. First off they were ridiculously late. So much so that i am lucky i was still home when they showed up. After they finished they left the biggest mess all over my house and now my carpets are ruined. Finally after all of this my drain was STILL clogged. Luckily went to Uptown and have not had any problems since. Again anyone looking for affordable but decent service DO NOT call this place!!!!!!

I didn''t have a "problem" so much as wanting to be proactive with a main drain cleaning (not something you think about much to be honest until it's too late). Called Twin Cities Rooter because of the $95 Drain Deal. Brian showed up and was courteous, professional, social and went straight to work after asking a few questions. He was great! I wish I had more plumbing needs! Basically a hair over an hour from start to finish. Only extra cost was to replace the drain cap - which had never been opened since the house was built in 1910, so I can't complain. Would totally recommend Brian and Twin Cities Rooter!