Home Services reviews in Shakopee, Minnesota

I have used Apex for sprinkler maintenance and repairs for the last few years and they have been great. Customer service and price are both 5 stars.

Let me begin with this: I have lived in snow my entire life. I understand that it’s hard to clear a lot of snowfall, but there are some logistics involved when it comes to what to prioritize and it’s unacceptable to go two full days with no road access. I watched these guys spend a few hours completely clearing one side of a neighborhood, driveway and all, while leaving the other side in almost a foot of snow for almost two days. Not to mention, the side that was cleared was stopped partway through. No joke, a clear line where one driveway was clear and the other was untouched. My husband tracked down a worker to ask where the bobcats were, and the worker told him that he didn’t know and was driving around looking for the employee??? How can I keep better track of middle schoolers better than these guys can keep track of their adult employees? Once we went two full days not having clear roadways or driveways, what has been plowed is the messiest job I could imagine. Hydrants covered, brick on houses damaged. I’ve had neighbors from middle of nowhere plow better for $20 a plow. Thanks for turning all of our streets into one ways I guess.

Use them for snow removal for years. Have had above and beyond work done. Just asked them the clear the driveway with 5"+ and not to shovel my front step." Never use the front door". But around 3" of snow, they cleared it all.. Also had some low laying branches trimmed by them. Highly recommend. Thank you for your hard work and super long hours of plowing snow to take care of my single family driveway.

Apex Snow Removal consistently delivers outstanding service. Their ongoing commitment to prompt and thorough snow removal sets them apart. I appreciate their reliability, professionalism, and the peace of mind they bring during the winter months. A solid five-star choice for ongoing snow management!

Apex Outdoor has helped us for 15+ years. Lawn and garden, snow removal, ramps for ease of access and many other services. They are very responsive and their staff is through, responsive and courteous. Apex does things that we appreciate like timely snow removal during and after snow storms including cleaning up the driveway when the city snowplows have cleared the streets and left a lot of snow to clear. During lawn mowing season, If it’s been dry, and the lawn doesn’t need mowing they skip a week which helps the lawn. Each year other services try to get our business with lower prices but Apex is our service year after year.

We have been using Apex for a few years for all our outdoor services. When it snows they are there to plow and shovel our driveway and walk way on time and always keeping it clean. YES there are times when it snows more than normal that it will take a little longer but that is expected, more snow means more work and that takes time. Never a complaint. Jordan and Alex are always on top of things. Not only does Apex do our house they also take care or out auto repair shop. Great company. We recommend them to all our friends and our customers who are looking for a professorial company to take care of there property's.

Very unreliable service, disappointed. We were scheduled for a fall cleanup at our home last year and they NEVER showed up! NO apology, NO explanation. This spring, another landscaping company came and put new mulch in both front and back yards, and cleared all the leaves. In July I received a "past due" bill from Apex. According to their GPS records, Apex claimed that a crew had been there. We had seen the other landscaping company's workers at our home, but there was never a sign of the Apex crew showing up. Apex has many HOA accounts and as a private residential client, we did not feel valued.

Apex came out for service last year to winterize my lines, and didn’t blow them out completely causing my vacuum breaker to split requiring costly repairs. I’ve called and been emailing since I turned water on in April and both Rich and Larry (VP) have been non responsive.
Please avoid using these guys, costly repairs can be prevented.

I am extremely disappointed with the service provided by Apex. Despite clearly outlining the work I needed done, the agreed-upon tasks were not completed, yet I was still charged the full amount. The main service I required was dethatching, which was supposed to be included with the spring cleanup. However, this crucial task was not performed.
When I raised this issue with the VP of the company, I was met with an unacceptable response. I was informed that they only offer cleanup services with dethatching for a three-week period, and these services are dependent on what can be done given the weather conditions during this 3 week time period. Once the work is done at your property, they do not come back to finish what was not done if the weather improves. It is simply just not done.
The lack of transparency and failure to fulfill the agreed services are unacceptable. I expected a professional lawn care service, but instead, I was met with excuses and a refusal to rectify the situation. I cannot recommend Apex to anyone looking for reliable and thorough lawn care.
Save yourself the frustration and look elsewhere!

Apex has serviced all of our corporate sites for the last 7-8 yrs. We love using them. They are on top of our needs and always deliver when we call. last Winter your snow services were top notch during our record snowfalls. You guys do a great job for us.

If I could give 0 stars, I would, and I have never said that on a review. They have been our HOA's contracted company for the last couple years. Their lawn care is just okay, at best. They mow over my gutter run off and mutilate it almost every time they mow, as well as the black landscaping border. And their driveway plowing is horrible. Every year they completely miss two of our units driveways at least once or twice so those driveways are stuck with a foot of snow. And they miss like 3 feet of the side of the driveway often, so I'm driving through the snow anyway just to get out of the garage. Parking in the driveway is useless too because I open up the car door and there's a foot of snow I have to step in just to get out. Every year we get the same terrible service. Oh, and they charged our HOA to start the irrigation for this last summer, but they didn't actually do it. We had dried out brown grass all summer. I would definitely not recommend them to anyone.

Update: They used to be a great company. They got too big. The way they billed was hard to keep track of what they were charging us for and I was charged for things were not done. I didn't have the time to continue to dispute charges so we quit using them. I accidentally used them this year to start our sprinkler system. This year they charged me an extra service charge to change some of the sprinkler heads even though they were already out here opening our system. I assume they put them on two different invoices so they could charge the service charge.

We have them take care of our sprinkler, yard cleanup, and fertilizing/weed control. They do a great job and they always answer the phone. They are very responsive to any questions and will even come out to see and give the best treatment options.

Apex is a 5-star worthy contractor! They did a large-scale rock replenishment project for a community I manage. The job was done in a timely and very professional manner. That is just one instance of this contractor's professionalism. They are a top-notch group and I highly recommend them for your property maintenance and projects!

Apex Outdoor did a great job winterizing my irrigation system. They squeezed me into their fall schedule even though I called late in the summer when their schedule was already full. I have used Apex for many years, and they always arrive on time and do great work.

Great work by Apex planting our new evergreen trees! They worked with us every step of the way to find the right trees for our area, and clearing the site and finally the planting!

New service at our townhomes in Eagan - they suck - our HOA should never have switched and with as many outraged owners as there are - they won't be here long - contract or not - if you aren't doing your part - you can be fired.

We had apex winterize our irrigation system last year. We noticed a busted pipe this year and called a plumber. We were told the damage was due to water freezing and expanding. He advised us this would not have happened if the system was winterized properly. The repairs cost us almost $700. We attempted to contact Apex multiple times to discuss this. Numerous voicemails were left and ignored. We finally heard back after submitting a formal complaint. After speaking with the owner we sent them photos of the damage. I was called back later in the day and was advised they would not be doing anything to make things right. They said they were unable to determine how water got in the pipe they were supposed to winterize and because of this the busted pipe (and bill to repair it)was our problem.

Your drivers should learn that they are not the kings of the road. Trying to run people out of a lane because they have to be first even when it’s not their turn to merge. Not 1 car but 3. Most everyone els was merging properly and driving with courtesy. After that, this guy has the balls to flip me off like I did something wrong.

I let the truck in front of me into the lane as it was the other guys turn to merge then there’s your driver trying to force his way in. Absolutely ridiculous. I then watched your driver road rage with a black truck, and a red van over the course of 1/2 mile. It was the other vehicles turn to merge but your driver has absolutely ZERO courtesy. Laying on the horn and letting the middle finger fly isn’t very professional.

Ever since our HOA hired Apex our lawns have never looked so horrible. They have the mower blades on the lowest setting shredding and shearing the lawn. They come regardless if the lawn is wet tearing up lawns. When they make turns in the grass they dig holes with the mower. Edge trimming they leave 1/2 of grass that dies. Many homeowners are willing to cut their own lawn because they are so horrible! I've spent a few hundred dollars fixing mylawn damage to only be tore up again by Apex. Snow removal has been a joke as many of us have to own a snowblower to fix after they come. The lawn damage from their equipment we were told was from homeowners when it was not so they don't repair in the spring. This past winter they came before the city and didn't come back leaving a 3-4' wall of snow at the end of the driveways not allowing entrance or exit to our property trapping my neighbor in and preventing me from entering which is negligence if there's a medical emergency. We were told to park on the street and climb over by management company. Because of the fast and illogical snow removal, we get unnecessary 5'+ piles on corners that could be pushed across the driveway where there's room. The banks fall more onto the garage apron as the winter goes on. We have 2 car garages and cannot park 2 cars outside let alone get one vehicle out of the garage. Find another company!

HOA used this company under contract. First snowfall this year they came out no problem. Second snowfall, we had a large snowfall , 6+ inches and they never came to our location, even after 3-4 days. From what I heard is that my HOA terminated they are still under contract and need to pay. I understand from a legal standpoint they need to pay the remainder, but do better. Im sure others have great experiences, but I would not recommend. Not sure though if it was due to having too many accounts or not enough staff, but at least send a message letting us know you'll be late or if you're unable to complete the job instead of leaving people hanging and forcing them to pay when the work is not completed or attempted.

Great service!