Constraction reviews in St Paul, Minnesota

We first contacted Pat 4-5 years ago about installation of an in ground pool. He gave a thorough pitch, and I had a lot of confidence in Prestige's ability to deliver. We ended up deciding to hold off on a pool, but revisited the project last year. I interviewed several top Twin Cities pool builders, including re-meeting with Pat to update our previous estimate with a more focused plan we had developed.

Pat was (for a second time) excellent in presentation and follow up. After interviewing four contractors, we decided to go with Pat, awarding him the contract in April of 2017. Unlike many pool builders, Pat does not use day laborers for his crew. All of them are employed directly by Prestige. All of them have built many pools. They work together as a team, they do a great job. Whoever was in charge always introduced himself and was happy to walk me through that day's and upcoming tasks to be done. Our property and neighbors were treated with respect throughout the build process.

Pat recommended contractors for the gas, electrical and landscaping work. While we were under no obligation to use them, he said that if we did, he would coordinate all work required specific to the pool with them. We did end up using those recommendations (after interviewing several). Pat coordinated all pool specific items with them so that we didn't have to. They did great work, and I would hire each of them again.

Perhaps most importantly, the pool cost what Pat said it was going to cost. He was not the cheapest estimate, but I think that the other contractors would have had adds that would have gotten us to and possibly above Pat's estimate. Pat is not going to build the cheapest pool. If you want the cheapest pool, there are plenty of contractors that can do that. Might I suggest that you consider waiting till you can afford something better than the bare minimum, and not build a budget pool.

Service after the pool installation has been great. his team walked us through everything we have needed to do, and has been very gracious in answering any questions that I have had.

In summary - if I had to do it over again, I would have built the exact same pool with the exact same team - can't think of a better endorsement than that.

If you are considering a pool, save your time and call Prestige Pools and ask for Pat. This is a family run business meaning they say what they are going to do, there is no hidden agenda and the guys doing the work are employed by Prestige - no subcontracting. They have a vested interest in doing it right the first time and will represent you through other areas that may need attention (landscaping, concrete, etc). Once the pool is in and you have a question, you simply call their office and someone will walk you through the next steps. Turnkey. Simple.

Trust me, you will not be disappointed.

Andrew Lillehaugen

Pat and the crew have been extremely responsive and helpful with any service that is needed after our install. I was surprised when I called about a minor issue that I had someone out there the same day. The pool equipment can be a bit intimidating, and Dave is a well experienced pool professional who will take the time to explain any question without any hint of impatience or condescension. They always seem to have someone in the office to answer my inquiries. The main directive I get from everyone in the company is to “get out and enjoy your pool,” no matter what my question is. I appreciate the service after the sale from Prestige Pools.

We just had Prestige Pools put a pool in our new home this past summer. This is the second home where Pat and the guys have worked for us. We have used them for follow up work with replacing liners or equipment and have always been extremely pleased with their work, timelyness and followup to make sure everything is working well. There is no question I would use them again and recommend them to anyone for their work ethic and experience which is critical in the purchasing of a pool.

We purchased a pool from Prestige in 2003. The initial planning sessions helped us make good decisions. The most impressive attribute is their customer service after the sale. The entire staff is very professional and knowledgeable. We highly recommend them.
Tim and Pat Whaley

Prestige Pools built our pool in 2005, since then we have depended on them for opening/closing the pool, chemicals and pool repairs. They have always provided us with great repair and maintenance work. Where this company really excels however is in their great customer service! Anytime we have a pool problem and/or question they have always been willing to provide accurate guidance and/or advice on how to resolve most any situation. They are still, after ten years and counting, the only ones we call for our pool issues.

Pool closing 2023 done. Great work by Bob and his crew again. I’ve used Prestige Pools for 8 years. They are always the best and most informative when doing maintenance and just answering questions. Keep up the good work.
See you in 2024!!!

Pat Henry - Jeff - Chris - Lexi - John ....everyone at Prestige is AMAZING! The construction was just great and they directed to a beautiful design and great recommendations to other pro contractors for extra touches. MOREOVER, I have them for weekly maintenance and this company is easily the most thoughtful and thorough when taking all of your feedback. I cannot say enough. In a COVID era, keeping close to home, the pool became the center of a lot of activities for my family - and we lived well thanks to Prestige Pools.

For more than 23 years—these guys give the very best service and highest quality work!! I’d recommend them to anyone for any pool work. They give honest advise and are interested in you as a customer for life, not just the immediate fix. Pat Henry, Chris, and you entire team are fantastic.

I had my kids set up this account just so I could leave a review about these wonderful people! I was very hesitant about having a pool. Not because they are expensive, because they are expensive, especially if you want a high quality pool built by professionals with highest level of integrity. I was much more concerned about the upkeep. I can’t begin to tell you how amazing the people at Prestige Pools are! I have so many questions and they are so patient giving me answers. I’ve also learned the secret to easier pool maintenance: Listen to the experts and follow their instructions! I also keep in mind I’m not their only customer even though they treat me like I am! I still can’t believe what a fantastic job they did for us during the past two summers of Covid! The pool has turned out to be one of the best things ever for our family! Thanks in great part to Lexi, Chris, Bob and all the other awesome people at Prestige! Congratulations Pat on putting together a team that truly takes pride in what they do! We can’t wait to see them to open our pool! SOON we hope!

I can't say enough about how happy I am with my experience. I knew nothing about pools other than I wanted one! Pat led me through the process and helped me make choices that were right for my family. Once installed, they remained in close contact and visited weekly for several weeks to teach me about the pool system. During their visits, they answered all of my questions and helped me analyze the water. I have also called the office several times with questions. The staff are friendly and knowledgeable - my questions and concerns are addressed immediately. If you are thinking of adding a pool, I highly recommend Prestige Pools. You will not be disappointed.

We added a pool with Pat and Prestige. We could not be happier with the results. This required some major landscaping as our yard had a significant slope and with Pat's recommendation, we worked with Outdoor Innovations.

It was a great experience. The communications with both companies was outstanding. Prestige worked seamlessly with the landscape crews as well as coordinating gas and electrical contractors.

They finished on schedule and the whole project looks fantastic! I will add pictures after we finish up some small touches this spring.

I highly recommend Pat and Prestige!

Prestige Pools is a family business that also makes you feel like family. Their commitment to quality is clearly found in the details - e.g., their immaculate facilities and sending crews out after hours for a critical repair. I bought a house with a pool not knowing anything about pool maintenance. Pat, Chris, Bob and others were very patient with my questions as I built a foundation of DIY understanding. Ultimately, Prestige Pools is very professional and I wouldn't use anyone else.

We recently built a home working with many contractors, but our favorite contractor was Prestige Pools. Pat was very honest from the beginning on what we could do with our pool and never over-promised, but definitely delivered. Every time you call the shop for questions they are always friendly and eager to help. The guys that come out to the pool are always patient, knowledgable and fun to talk to. Such a great company with great customer service; something that is rare these days!

We have had our pool for the past year and the pool itself is gorgeous, but what sets Prestige apart from the rest is the phenomenal customer service. Whether you are newbies like us, or have had your pool for 20 years, Pat, Jeff, Chris and their team are quick to respond to messages and requests and they are the friendliest bunch of people. Their goal is to have you feel 100% confident that you made the right investment and that you are always happy with your pool. I could not say more about the level of service they provide. We absolutely love our new pool and would recommend Prestige to anyone.

Prestige recently completed our 2022 pool build, and we couldn't be happier with them. We chose Prestige because of their reputation of being a great builder and the numerous customers whose pools they serviced long after their project completion.

Pat(the owner) met us for a preliminary estimate and explained what to expect. Throughout the process, he was available to answer questions with prompt replies. The installation crew was just as exceptional! They were polite, maintained a clean worksite, and were happy to answer any questions. They were very organized and completed the pool faster than expected.

Once operational, we met Bob! Bob was fantastic and taught us everything we needed to know. He helped get our pool balanced and ready to swim and guided us along the way.

Overall we had a great experience, and we highly recommend Prestige Pools.

We put our pool in with Prestige Pools in 2016 and have been so satisfied with our decision. We interviewed a total of 5 pool companies and meeting with Pat and his team is what made the decision easy for us. They are professional, personable and dependable. Having a pool requires maintenance and we have never been disappointed with their response time to our needs. I would absolutely recommend you choose Prestige Pools, so happy we did!

We couldn’t be happier with our decision to build a pool with Prestige Pools. Pat and his entire crew provided an amazing level of customer service from beginning to end. Pat kept us informed during the build process, stayed on schedule, and his crew was so hard working and professional. They truly care about their customers. Highly recommend this incredible company! Thank you, Pat, for building us a beautiful pool and making it such an enjoyable and stress-free experience!

My “better half” and I really appreciated the Prestige Pool team and how they assisted us with turning our swimming pool dream into a beautiful backyard reality that will give us years of enjoyment!

Our initial conversations with Pat Henry and Patrick made us extremely comfortable that Prestige was THE company we should go with for building our dream pool. We had met with several pool companies and we have had no regrets in choosing Prestige Pools. Prestige may not be the cheapest but their quality -- and people -- is exceptional and more than worth it.

The customer service from Lexi and Jeff was terrific and we felt we were treated not only as a customer but as a friend of Prestige. We are especially impressed with the crew (led by Austin) that built the pool and the hard work and the pace at which they performed was admirable. And finally, Bob and Chris were wonderful for assisting us with the many questions we had for operating the pool.

Overall, Prestige’s team is terrific and we would definitely recommend Prestige Pools to anyone looking to build a pool.

I needed an emergency service call and Chris got it scheduled, and Bob Henry came out and got it working ASAP, if you need a New Pool and Top-Notch Service go to Prestige Pools.
Thanks Guys you made my wife very happy.

Pat and the whole crew at Prestige Pools have been incredible to work with! They helped us from the design phase to installation to now maintenance. There is great communication from the office to the crew that installs and does weekly cleanings. We don't have one complaint about the company. They are timely, considerate and provide a great product. We love our saltwater pool and highly recommend Prestige!