Home Services reviews in Belton, Missouri

Pro Turf is always professional and helpful with our lawn concerns. Lucas was the technician servicing us today. 5 stars for great customer service.

Nice and friendly. It was so fast not sure how the whole yard could get done so quickly. I've never had it done so maybe it's that fast

I used this company for nearly 3 years for lawn service and about a year for pest control. Last year, I paid my 2025 lawn plan in full and moved to a different company for the start of 2026. Somehow, a tech still showed up at my house today and treated my lawn without my permission, and now they’re trying to charge me for it.

I never signed anything agreeing to automatic renewal, and I never got a phone call, text, or email ahead of time. The only notice I got was when the tech was already on the way, and by then I was unavailable.

That’s a really shady way to do business. This company did it to me once with the pest control, and once again with the lawn care. You shouldn’t be able to just show up, do work no one approved, and then send a bill. I’d definitely tell anyone thinking about using them to get everything in writing and ask very clearly about auto-renewal and cancellation.

Allen was exceptional. He was very friendly and knowledgeable. He explained the entire process and was very thorough. I hope he returns to work on my yard in the future.

Luis was great. He text me that morning to secure what time worked best for me. He was polite and professional. Highly recommend.

Very polite. Very professional respected the property took his time asked questions. Really wonderful guy and did an amazing job.

Dyshawn did a great job at laying the first application. He was in and out quickly and there was no mess left behind. Would definitely recommend him and Pro Turf to anyone!

Please be careful for what you pay for with Pro Turn. Technician Jesxx came out and stated he was going to fertilze my yard. While I was leaving I say him still in his truck. As I got home reviewed my 3 cameras technician was not seen anywhere!!!!
Call left concern no call back. Two days later after waiting on hold for 30 minutes left another concern.....no response. I think customers should be very very diligent to ensure there money is well spent.

Quentin showed great flexibility and patience; I wanted to get the leaves off the yard before the application and hadn’t done so; he also does my neighbor’s yard, so he did that while I hurriedly ran the tractor around the yard. I really appreciate his flexibility! Thanks, Quentin!

David came out to spray my dandelions since they were so bad this year. He was very nice & resprayed them since they only spot sprayed the time before and didn't even spray hardly any of them. Today seemed to be a good visit. Hope it worked. Thank you Pro Turf.

Alan did a great job, clearly explained what he was putting down, answered any questions that I had was very respectful of both the property and myself I totally recommend him and your company.

I signed up with Pro-Turf/Pro-Pest in early 2023. My lawn was in bad shape from the previous owner. They were realistic about what to expect and a timeline to expect it.

Here I am, about 13 months later, and astonished. I’ve attached 3 photos, mid-March 2023 (just after first treatment), early June 2023 (after a few crabgrass/broadleaf spray/fertilizer treatments), and yesterday (after the rest of the summer/fall/winter treatments, aeration and reseeding). The change is amazing.

If you are willing to do your part (water, mow at 3.5-4 inches, and pay) they know what they’re doing.

The technician was knowledgeable of my situation, did an above average job and was very professional. I felt protected from the ants and bugs we don’t want in our house.
Thank you for the great service!

Rajahn D did an amazing job applying the first application of the year to our lawn. He took his time and listened to our concerns but also got straight to work and did wonderful. We appreciate hard workers like him and great companies like Pro Turf!

Pro turf just here. Super job. Walked the yard putting down fertilizer and also spraying for weeds. Also visited with me giving me insight as to what was being put on the yard. And also what my next service will be. So happy with my yard.. and Happy to have Pro Turf in my court!

I had this service for several years. I became less happy with the results when they sold. Last year I called in late Fall and canceled my service. But in early March, without the email notification they gave in the past, they treated my yard. I had already treated my yard and doing it again is bad for the lawn. I called and was assured my money would be refunded and that I would receive a call from the cancellation department confirming my cancellation. Three weeks later and still no call back and no refund. I'm currently on hold trying again to get it canceled and my money back. BTW, be prepared to wait on hold for 15 minutes every time you call them. And be prepared, apparently, to be a customer for life since I can't seem to get them to stop treating my lawn and charging.

as far as I can see, he did a great job. All I wanna know is next time you do that could you knock on the door and tell me you’re done so I can look at what you’ve done instead of just leaving that would be very helpful thank you very much.

This was our first treatment and it was done completely wrong. I had singed up for and paid the season in full. The service I paid for was treating a large gravel driveway and gravel lot on our country property for weed control. No grass or lawn care. We take care of our own lawn care. The 2 guys arrived and sprayed the LAWN perimeter and border along the main road. I was not aware of this until I read the invoice that was emailed. I immediately called Pro Turf and was put in a hold cue for almost 10 min. An agent then took my info and “opened a case” saying that a manager would call me AFTER 24 hours. It now the next day and has been more than 24 hours and I haven’t received a call. I have tried 2x to reach the company and am in a hold cue for 15+ min so hung up. Going to call my credit card co. and reverse my payment.

Great service today. Josh notified me he was on the way. Spoke to my wife at the door and answered her questions before and after he worked. He put a flag in the yard on the way out. Lawn is improving every day. Great work Josh from ProTurf!

We’ve used the company for years, initially had issues with our gate being left open after services. We spoke with the office and was assured this wouldn’t happen again, sure enough it happened again. We have a giant breed dog that gets out with an open gate and is not people -friendly, this creates a liability for us. Called the office (although after hours my plan was to leave a voicemail requesting a call back) yet, no voicemail option is available.

Nicest guy in the world. He did a great job if I can request him for my next services that would be amazing. Thank you Levi for an outstanding job.