Home Services reviews in Belton, Missouri

Re-contracted with Pro-Turf in 2026. So happy how beautiful our lan looks this year. Last year spent too much on DIY fool proof merchant that did not work.
Thanks Julian for great service! From a KC metro client

He did let us know he was doing the yard that morning and waited for my dog to go potty. However I prefer a heads up a day or 2 before. My cousin is bringing her dog and great nieces and nephews over for her pups birthday and I don't know when it's safe to let them in the yard.

I am beyond disappointed with this company’s professionalism and service. Deonna came to my home and showed me a photo book of their work, which looked great. Based on that, I agreed to have a candy cane–style tree (red and white alternating all the way up and down) and lights only on the very front of my house. I was quoted $400 for the smallest tree in my front yard.

I was then charged $500, and the work was absolutely terrible. The tree was not wrapped correctly at all—it looked like someone randomly threw lights on it. It was sloppy, uneven, and extremely unprofessional. Nothing like what was shown to me or what I was promised.

I called 5–6 times and spoke with the manager, who assured me multiple times that he would come out before Christmas to fix it. I gave the option to either fix the lights or refund me and remove them. No one ever came, and no one ever followed up or returned my calls.

To make matters worse, today I saw on my security camera that they came and removed the lights without any notice, even though I wanted them up through January. Zero communication. Zero accountability.

I was nothing but kind and patient throughout this entire process, and this company showed complete disregard for their customer. This was rude, careless, and wildly unprofessional. I would never recommend this company to anyone.

Always thorough and stand by their work. Will come back out if you deem it necessary. Friendly service and knowledgeable staff. Patrick did a great job today and explained everything he thought the lawn needed and where. Posted some recent pictures along with pictures prior to using Pro Turf

Garrison at Pro Turf contacted me before arrival so I could make sure pets were inside and the yard was prepared for service. I had a few questions and he quickly responded with clarity before beginning the fertilizer and disease control application. Great communication!

I just felt the need to share my experience in shopping for a lawn care service company. Our friends highly recommended Pro Turf Lawn, so I contacted them for a quote, dealing with Justin B., who was very professional and listened, but more importantly was willing to work with me, the new customer to reach a mutual win-win situation! This resulted with them signing up a new customer and me being satisfied with the customer service and relationship being started, with a reasonably priced service agreement, and plan. With me as a new customer, not feeling that I was being forced fed or given a … take it or leave it proposals. Which is what I was getting from another company that was recommended to me. That did not feel good or feel like I was being valued.

I’ll start off by saying I have had no issues with service at my current house and my old house. The issues I have had are related to customer service with this office. I setup for lawn services and the aeration. Paid upfront for the lawn service and was going to do budget billing for aeration. I was double charged for $600. I had been dealing with Chris and let him know I was double charged. He said he would get me a refund as there was a glitch. No big deal, but almost two weeks later I had no refund. I email Chris, no response. I emailed him again with no response. Call the office was given to the voicemail and eventually got a call from corporate. I spent 50 minutes on the phone with no resolution. I was having account issues where it was still my old address and nobody seemed to get either that or the refund. Eventually I was able to get ahold of a manger who fixed both issues with in 10 minutes. It’s unacceptable for Chris to just stop responding especially with $600 being overcharged. Someone at the office should be able to take a phone call and not be routed to corporate. He got the sale and then did not resolve my issues once I reached out. Thankful for the great manager at corporate. $600 isn’t a small amount to be waiting and waiting for.
Still no response from Chris via email and still no refund for the overcharge. Says it can take 6 weeks for a refund. This all started 2/6 when I was overcharged and I have received not an emails back from him since 2/11. Left a voicemail a while back for the office to have a manger call with nothing.

Very disappointed after only the third lawn treatment. Long story short, several things about the treatment didn't quite add up and made me question whether my lawn was fully treated, or treated at all. I called six times over the course of one month. After the first two calls, I was assured the tech would call me back the same day. On the third call, customer service said it was out of their hands. By the 4th - 6th calls, the case had been escalated to a manager, David, who never answered when customer service called while I was on hold. Emails and voicemails to David were left by the customer service reps each time and again, each time I was told David would call me. I emailed my sales rep, Rachel, who never replied. Fast forward to today, I call to cancel service, and suddenly the customer service rep is able to speak to David on the phone (although I still couldn't speak to them directly) and five minutes after I cancel, the technician calls me. 26 days after the questioned service and 25 days after the customer service case was opened. Update: now an hour after canceling, David calls me, but it’s too little too late.

They never had any intention of calling me, or answering any questions, until I wanted to cancel service. I was essentially claiming they charged me without providing services, but they couldn't bother to call me or defend their work in any way.

My reasons for questioning service were: 1) no sign left in the yard. 2) nothing on cameras at the time the Work Order stated treatment occurred. I was also home, in my office overlooking the front yard, and never saw a truck or the tech. 3) the backyard was almost completely inaccessible, as we were having a deck built. Building materials and 3-4 crew members filled most of the back yard, yet the Work Order stated nothing was out of the ordinary. 4) The Work Order stated more volume of product was used during this visit than the previous two, but again the backyard could not have been fully treated.

At this point, I have to assume they never treated the yard. If you have any issues, good luck getting in touch with someone other than customer service.

Happy Lemon Tree Service did a wonderful job removing a precariously hanging tree off of the side of my house. A storm blew the tree on to my house, and I was very concerned for the safety of my family and pets. I called Paul, and he was at my home, and provided a very reasonable estimate within an hour. To my surprise, he and his team were on the job by 2:00, and completely finished by 3:30. They were very safety conscious, efficient, polite, and cleaned up the mess in record time. Since they finished up earlier than estimated, they lowered the price of the job without me even suggesting it. When does that ever happen? Paul's Happy Lemon Tree Service team will be getting all of my tree Service business going forward.
I am an ecstatic customer, and highly recommend the Happy Lemon Tree Service team for all of your tree Service needs.

VERY REASONABLE and did an awesome job Would definitely used them again. They were courteous and may sure we were happy with the work

We are satisfied with Happy Lemon Tree Service! They are professional by sending out the estimate in good time management plus had good equipment to do our tree. They are also not that overpriced. We are happy on how our trees look now! We would recommend them!! Thank you so much! - The Dukes

I’m very pleased with Happy Lemon Tree Service. They responded fast. I received a reasonable estimate and they were able to complete the job the same day. I would recommend them any day! Thank you!!

Happy Lemon Tree did a fantastic job removing 4 of our Bradford Pear trees. They were very responsive, fast, and we’re super appreciative of the quick turnaround time. Would definitely recommend to everyone!

I got an estimate for tree removal and we set up a time right away. The crew is friendly and courteous and on time. The clean up is good and they were very respectful to neighbors property. The stump that was left was at my request.

I would highly recommend this company for any of you tree/brush work you need. The owner Paul came out quickly and gave me a bid, and very reasonable! I had some brush removed and I will be using them for all my tree and brush needs. They're very efficient and have all the equipment to get the job done. Thanks a bunch guys and I can't wait to get the tree done next!

Called Happy Lemon after bad storm on 7/30/23 I had a huge limb down off my Bradford Pear and it was on part of my neighbors house. They returned my call, asked for pictures, gave me an estimate, came out and did an amazing job! Quick, efficient, and great to work with! Would recommend them to anyone!

When our tree fell Paul came out pretty quick to get things done. We paid in full for the removal and stump grinding however when it came to the stump grinding it never happened. Paul let me know someone will be out the week after and no one showed up. Then said he would be out the week after that and again no one showed up. I called several times to see when someone will be out but no one returned my calls. I then emailed and called about a refund for it and still haven’t gotten an answer. The only answer I get is I will call back once I get ahold of Paul. Well we have yet to receive a call back. I have been dealing with this for about 2 months now. I’m pretty disappointed because the work they did complete was great but I can’t recommend a company that will not finish their work that’s is already paid for or return a call for a refund. I just want my money back for the work that was not completed.

Crew arrived and got straight to work. Trimmed trees and cleaned up all debris, yard is probably a little cleaner than before they started. Crew was friendly and professional. Would recommend.

Paul (and team) were a pleasure to work with. Open communication from start to finish. Clear expectations and great final product. They took down a 100' oak tree in less than a day. Stacked the wood I wanted to keep and cleaned up the rest. Would definitely recommend and will be using them again! Thanks Paul for being one of the few local companies that do what they promise.

Paul missed my call and called me back before I was able to leave a message. He came out to give a quote within 3 days and the tree and stump removed a week from the quote. Paul was friendly, responsive, and communication was easy. Thank you Paul & Happy Lemon for your attention to our poor tree. We are very pleased with the outcome. Thank you, Jessie & Jon

Happy Lemon was great to work with! Very responsive, good pricing, lead time was only a week or so to get the tree down and they had the whole thing hauled away in just a few hours!
Very impressed and will be using them again in the future!