Home Services reviews in Fenton, Missouri

Ray's came out and removed several dead ash tree and their stumps along with trimming a bunch of other trees on my property. Both the sales guy doing the estimate, as well as the crew doing the work, were super friendly, professional, and did a great job.

Have used Ray's Tree and lawn for 20 years plus and have been satisfied every time with work performed as well as the customer service. From the women answering the phone taking my initial call to the Licensed Arborist that explained work to be done as well as the crew that performed the work. Will continue to use the BEST tree service in the St. Louis area.

We had Flora spray for sweet gumballs last spring. It was a windy day and my husband asked the man if it should be done another day because of the wind. He said no its fine. When we saw a few months later that new sweet gum balls where coming out we called and complained we we told it doesn't always work and there was nothing they could do about that. Now we have a yard full of sweet gum balls and more in the tree. The Flora spray cost almost 300. Don't waste your money on this product. I know we will not be using this company again either.

Called them to remove a damaged Silver Maple on my property line that was growing into the power lines. They informed me they were scheduling about 3 weeks out and ended up being able to fit it in within 2. They did all of the coordination with Ameren and removed the tree and all debris professionally and quickly. Their quote was far less than other bids I received. I couldn't be happier.

I would highly recommend Ray’s Tree Service - our experience with them was great. Their price, professionalism and quality were all excellent. They were curtious and did everything they said they would do, when they said they would do it. For those reasons and many more, I’m glad we chose Ray’s!

Ben came out and gave us an estimate and informed us what to expect out of the removal and their company. They lived up to everything he promised. John and his crew got that big stump out and really went deep so we could put sod down without there being a hump in our front yard. They got rid of all the wood chips too.
Everyone was very courteous and professional. I would use this company again, without a doubt.

We have used Ray's for years for jobs large and small. They have consistently been professional, timely, and reasonably priced. They have also been very responsive. They are careful in their work and excellent at tree trimming and removal. We highly recommend them.

We received an estimate from the arborist for a supposedly dead tree to be removed. When the work crew arrived they said the tree was fine and we agreed to removal of a vine from the tree. They supposedly also did some trimming although, if so, it was minimal. The office has charged the full price as if the tree had been cut down and removed despite our not being informed that this would occur. If we were made aware we would have proceeded with removal as the tree is gradually encroaching on our house and will need to be removed at some point in the future. We spoke with someone from the company and they were unwilling to consider even a modest reduction in the fee. There are many tree care companies. I would suggest using another one.

We have used Ray's tree service 3 or 4 times over the past six years. One time was to remove an extremely large tree that was very close to our house and the roots were damaging a retaining wall. The other times have been to trim dead branches on our property. They have always done a great job at a reasonable rate. We have never had a problem and we will continue to use Ray's tree service. The most recent experience we had with Ray's included the workers going above and beyond. My kids had a rope swing that was broken and they put it back up for us! That is a company that has earned my business for life!

I have used Ray's Tree service many times in the past with all good experiences. However, this last service was very poor and the response from Ray's was not a customer service oriented response. They did the bare minimum of limb removal and left many smaller limbs still touching my garage. They also smashed a piece of lawn art, that was a gift from my wife 20 years ago. They immediately denied doing it, which was not true, since it was in one piece when I left that morning. Ray's Tree service was way below par on this job. Poor work, poor private property protection and an extremely poor response to my concerns.

Ray's did what they said they would, in the time frame given. They cleaned everything up and caused no damage, which was a concern. They know what they're doing and do it well :) The guys were friendly, even being a hot day. I will recommend Ray's to anyone needing tree service.

I recently contracted Ray's to remove a hazardous tree from my property and trim a few branches over my house. I received several bids and found them to be in the middle of the road price wise.

My first impression of the company was a nice gentleman who thoroughly inspected my trees and surveyed the property. He was clean cut and professional.

On the day of service, the men arrived and their equipment all seemed like it was well maintained and good condition. The men were dressed in what seems to be standard safety apparel. They approached me with a kind greeting and explained what approach they were taking. They explained we were welcome to watch but requested I keep all pets and people inside or at a safe distance when outside.

Once work began, the men seemed to communicate well and take every precaution. It seemed safety was their priority. I watched early as limbs began to fly and was really impressed.

I returned several hours later to see their progress and they seemed to be wrapping up the removal. Only a log stood where the huge oak once was.

A little later they approached the trim on the side of the house with equal concern for safety of their men and my home.

Once the work was complete, the whole crew began raking and blowing all the minor debris that comes with this kind of job. By the time they left, my yard seems nicer than when they showed up. And my hazard was safely eliminated.

Thank you Ray's for your excellent work. You will be highly recommended in the future.

Hired Rays to "dead wood" 4 trees. Price was by far the best, but I found out why. Ray asked to park his truck in my driveway overnight on Friday saying he would finish the job if there was no rain on Saturday. Saturday came (not a drop of rain) but no Ray. Called him and was told his daughter was sick and he could not make it. Stuck with a Giant truck in driveway for 2 days no access to garage.

Ray when working has a tendency to use your tools. On the last day of the job I found my rake down the street from my house.

Also each day ray did come I had to clean up their tobacco spit filled bottles, and drink cups from my yard.

And Finally...the work....I feel like I have to have the same 4 trees "dead wooded" by a more professional company now, as Ray's really only cut about 1/2 what they should have cut. 1 week after they came a giant dead branch fell out of 1 of the 4 trees onto our patio. When I called Ray about the low level of work he claimed he would come take a look. That was 4 weeks ago.

I'll update this review if anything changes.

Once upon a time a woman needed an Austrian Pine tree removed. Poor thing died. She called Ray's and they sent three men named Rusty, Andrew A. and Greg to help her. They arrived on time and were very professional. The men were courteous to her. They cut down the tree, cut it all up, and removed it from her yard. The men also cleaned up her yard and her driveway where they worked. The job took about 2.5 hours. It was a good experience and the woman was satisfied. Thanks, Guys. You're the best!

Cynthia S.

Ray's Tree and Lawn Care (specifically Robert, Harold, Steve, and Dakota) were a great crew! They arrived on time, spoke with me before beginning any of the work, completed the work in a safe, professional, and timely manner, and answered all of my questions. The follow-up crews that came for the stump removal were equally as professional, and I was very pleased with the overall outcomes!

My mom who is elderly recently had Rays prune and trim two 100ft trees in the back yard as well as take a couple big branches off a tree in the front and they did a great job. They had 5 guys work on her trees for a couple days using the best of equipment and while I’m not going to mention price, it was very competitive. She’s on a fixed income but didn’t have a choice with getting these trees trimmed. It had to get done. They were also respectful and left her place cleaned up. I’ve used a couple other companies of smaller scale do work on my trees and when I thought the pricing was going to be competitive they were outrageously expensive. So very happy on multiple levels. I believe the estimator who helped us was Don. Thanks again!

One of their crews, who were especially incompetent and actually appeared to be impaired at several points during the day, severely damaged local power lines while attempting a tree removal. This incident left over 180 homes without power for more than five hours in the middle of winter.

This company is no longer the Ray's Tree Service of years past. Received an overpriced estimate for storm related branch removal (resting on roof of home) . 4-6 weeks out for scheduling the job. If I wanted the job done in 1 to 2 days it would be 2 times the cost. 1.5 times the cost for 3-5 (?) days. That folks is price gouging. Ended up making one phone call to a competitor of Ray’s and getting the job done within two hours, at half the amount of the 4-6 week Ray’s estimate. No more Ray’s Tree Service for this homeowner!

Showed up with no advanced notice 3 times. Broke fence when they had a big branch fall on it. Their truck in my driveway left 10 oil spots. The 3rd tree taken down, but the stump has not been grounded out. No communication with me about competing the job

Five star experience. Highly recommend the company. Estimator (arborist) came out a second time to modify the contract. Office staff professional. Job scheduler called the day before the work was scheduled to confirm and state the arrival time. Work crews arrived 10 minutes early (no problem). Work crew (four men) very good and talented. Did exactly what I wanted. Price was a good value.

I had a hazardous tree removed and the stump ground out. From start to finish, they made it all so easy! They sent an Arborist out to my home to provide me with a free estimate the day after I called, and the estimate was an extremely fair price. I signed that day and within 2 weeks the tree was gone. 2 weeks after that, the stump was gone as well ( you couldn't even tell that a tree was once there!). I definitely recommend them for any tree work and will use them again!