Reviews of local pros in Gladstone, Missouri
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I cannot say enough good things about HAHA's Heating and Cooling! From the moment I first reached out, the level of professionalism, communication, and care from this team has been absolutely top-notch.
A special shout-out to the incredible owner, Faris, whose leadership clearly sets the tone for this amazing company. Faris personally came out during the install and followed up after the job was completed just to ensure I was 100% satisfied—that kind of commitment is rare and deeply appreciated.
The communication throughout the entire process was outstanding. Abigail and the office team kept me informed every step of the way, from scheduling to updates and follow-through. They said they'd be there at a specific time—and they were, exactly on time. That kind of reliability is so refreshing.
The installation itself? Flawless. The crew worked efficiently, respectfully, and when the job was done, it was like they were never even there—the cleanup was immaculate.
I’ve officially moved all my HVAC and plumbing services to HAHA’s because of the experience I had. This is a company that truly cares about its customers and delivers on every promise. Thank you again to Faris and the entire HAHA’s team. You’ve earned a loyal customer for life! -
Haha’s Heating & Cooling did an excellent job. On time, knowledgeable, and got everything working perfectly. Will definitely use them again.
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The experience of replacing a split system HVAC was an entirely new one for me and one that I was not thrilled about. However, Faris and his crew at Haha's Heating and Cooling made it an easy process from start to finish. I received an excellent quote and everyone was super professional and informative. The work was done efficiently and very well. The stress that can come with such an event was eased by the awesome way everyone at Haha's showed up and I couldn't be more grateful. I highly recommend this company to anyone! Thank you to Faris, Damien, Kaleb, Juan and the rest of the crew for all of their hard work and getting me back up and running in short order. You guys are much appreciated!
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HAHA’s came over within an hour of my after-hours call on the hottest day of the year in a heat advisory, and had my capacitor replaced and the unit up and running right away. The tech was very thorough and knowledgeable, and I appreciated their direct and forthright approach. Thank you!
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My experience was great! These guys arrive within 2 hours of my call for a no heat situation. The 2 men they sent out diagnosed the issue quickly and made the repair. The thing that made it great was the repairmen were so easy going and honest. I own a service business and know there is so much pressure to make upsales and turn smaller issues into to larger selling opportunities, and they certainly had the opportunity to do this based on the age of my equipment. Instead everything they did and said was to address the real issue, explain to me what they were doing and why, and what issues to look for in the future, safety concerns, etc. For a service call they got me up and running on the first visit, faster than I expected, for less money than I expected, were very friendly, and didn't give me any uncomfortable sales pitch for things I didn't really need at the time. I thought it was a great value and I highly recommend. This was my honest experience.
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I can’t say enough good things about Haha’s Heating & Cooling! They went above and beyond to accommodate my difficult schedule, making sure I was taken care of every step of the way. Ferris & Damien kept in constant communication, ensuring everything was seamless from start to finish. They installed a brand-new HVAC system from top to bottom, and their efficiency and attention to detail were outstanding. The work was done quickly, professionally, and at a great price. I highly recommend Haha’s to anyone looking for top-quality service and an excellent system!
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Chase did an excellent job, he was very thorough and helpful! I will definitely be using them again for any heating and cooling issues I may have!
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Can’t say enough good about the experience and service. Called them after a bad Anthony’s experience and no comparison. Go with HaHa’s!! Chase was very professional and did an excellent job. It’s rare to find a company you can trust that delivers great work at an affordable price as well. Life customer!
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Excellent service and repair by Jayden and Chase from HAHA's. They ere were knowledgeable and skilled not to mention very polite and respectful.
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Fast, professional, and a well run team. They replaced my entire HVAC at a great price compared to other bids. No reservations in recommending them to anybody.
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Haha’s Jayden and Chase came out the next day and fixed our problem. They were quick, knowledgeable and efficient. Will use them again.
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Farris Haha gave me a more than fair quote on a full HVAC system. His team was professional and did a great job. I would recommend this company to anyone.
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Was charged $60 for something I never saw or had possession of when I called an hour before pickup to cancel my order. I know for a fact that the furnace is still going to sell. God don't bless greedy people💯
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They sent a technician to my home to do a quote for my home warranty because my furnace was tripping the breaker and not heating my house. My home warranty company ultimately said the repairs weren’t covered by my warranty so I hired a different licensed tech to do the work. When he opened my furnace (and I was standing there when he did this) he found that the tech who did my estimate had unhooked stuff and left it in the conditions shown in the photos attached.
I called them right away to let them know what we found, and was basically told I was a liar. The manager, Robbie, was incredibly rude to me and said that whoever I hired is who did this because they would never leave a furnace like this.
The interesting part about all of this is that I wasn’t looking for anything with my phone call. I didn’t want money from them. I didn’t ask them to come back out. I was just simply letting them know their technician made a mistake. I didn’t even suggest that this was done maliciously because the young tech who came out was super nice. I’m sure it was an over site to not hook everything back up.
I would not recommend this company. They have zero interest in their customers. Additionally they asked my warranty company to pay more than twice the actual cost for the parts. I ordered the OEM parts needed for less than $450 delivered with overnight service and they were asking to be paid over $1000 for the same parts. How dishonest is that? -
They were very nice but I didn’t get a diagnostic other than we needed a new unit or a very expensive mother board. Called another provider and they were able to fix for a reasonable price.
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AGAIN, its Alondra and you're saying that your records show a different story BECAUSE everything we discussed was over the damn phone. do not make me look like I AM lying. I have the video and so does my warranty company. ASK THEM AGAIN because i sent it to them and i have the SCREENSHOT of when i sent it. i also have a screenshot of two DIFFERENT quotes and SCREENSHOTS OF EMAILS where i'm quite literally hassling you guys to get me what i want and STILLLLLLL you did not get me the quote of HOW MUCH EXACTLY AND WHERE i was overcharged. YOU SENT ME A DAMN LIST OF WHAT WAS CHARGED NOT HOW MUCH OVER AND YOU STILL MANAGED TO SCREW IT UP BECAUSE THE ITEMIZED LIST I ASKED FOR I WHICH I HAVE A SS OF WAS UNDER WHAT YOU GUYS CHARGED ME INITIALLY AND LAST i checked i was overcharged over 2000 then it was only 1500 now its a little over 1800. OMG get your story straight. I HAVE the video and ill make sure to send it to you, the owner, ferris and everyone who wants to see it. i said that to your supervisor tech HE APOLOGIZED AND I STILL HAVE THE MESSAGES i can send those too!!! HE LITERALLY SAID THAT YALL SHOULD HAVE NOT TAKEN THE JOB BECAUSE IT WAS USELESS AND I TOLD HIM IT WAS NOT DIRECTLY HIS FAULT. SO I CAN POST THOSE HERE TOO. YOU DID NOTHING TO HELP ME.
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Sinwill recommend Haha's Heating and Cooling to anyone. They were profesionals. Farris even safe my life, identifying that I have a lgas eak, and calling the KC Fire Department. I will not have the words to express my gratitude to Fariss, Jesus, Damian and their team. The price was wantastic, saving almost $6,000 in another quotes. If you have a AC/Heating system problem, they were the best! No my house smells clean and fresh. Thanks Farris, Damien and all of you. Blessings always.🙏✨️👌
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These guys were busy and still made time to come out same day late on a Friday when our heating system wasn't working properly. As it turns out both of them were managers in the company and were out helping their team. Both were very knowledgeable and honest about what was needed. It's unfortunate the people that installed the system weren't as thorough as these gentlemen.
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Very trustworthy, and always quick to come out for service calls. One of the most professional companies I've dealt with.
Highly recommend these guys. -
I wish I could put 0 stars. They recently did a job for me that was so so bad I was shocked. They said that they could repair my ac and quoted me $6550 to replace a compressor. I’m a single 21 yo homeowner and do not know much about HVAC. I went with them through my warranty company. They sent people who seemed inexperienced as hell and one even peed on the side of my house (I have the video) 😭! Anyway one of the main supervisors admitted to charging us too much and they also said that they should have never taken the job which is crazy because their employees should know better! Anyway I posted on next door and there were plenty of people who had similar issues. Not only did they over charge but they DID NOT repair anything. The $6550 “repair” did jack because the next day my AC still wasn’t working. I had been working with them since June and they didn’t “fix” anything until August. I really am at a loss. I spent so much money and they returned less than what they said they owed me which is crazy because they keep going back and forth. I reported them to BBB and I hope that they do something about this. They should’ve refunded me my entire bill because they DID NOT FIX ANYTHING AT ALL. I’m super frustrated I was crying for weeks about it because it was so expensive and I don’t make enough money to pay for things that don’t benefit me. Maybe I’m an easy target but their company gets away with this time and time again and if I could hire a lawyer and sue them I most definitely would. I have everything documented from messages to emails. I asked to send me a new itemized list of what they charged me and they sent me something that totaled out to $6172 ish but I was charged $6550 so how the hell did you guys even come up with that itemized list? It’s one thing to make mistakes and for that I understand BUT they have not once told the real truth because even if they didn’t overcharge me over $2700 and only overcharged me whatever they said after they double down but it’s the fact that they don’t evenKNOW they’re not on the same page. First it’s $2700 then it’s $1900 then it’s $1500 so like seriously what is up w that? I finally went to another company and they pointed out all the things HAHAs did wrong. They came in saying there was a leak because the freon had disappeared so I had that refilled and then they said it’s fine but then the freon disappeared and the new company told me THERE WAS a leak like HAHAs obviously does not know anything. I’m still so upset and wish there was more that I could do. They really screwed me and it’s crazy that it’s even legal.
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For several years, I have utilized Haha’s heating and cooling services. Recently, they undertook the replacement of my personal HVAC system, and the results were exceptional.
From the initial contact to the completion of the job, Haha’s team demonstrated professionalism, punctuality, responsiveness, and expertise in their field. Their efficiency and promptness were truly commendable.
In my opinion, Haha’s HVAC company stands out as the best in Kansas City.