Plumbing reviews in Independence, Missouri

We’ve never had a bad experience with Inception. We may not always like the outcome or diagnosis but ALWAYS appreciate their work and honesty.

Bryce did a great job and was very helpful with my issue and any questions I had.

Christopher Smith was our plumber and he was such a pleasure to work with for this. It's a stressful thing dealing with plumbing issues and he helped lower our stress. He took the time to throughly explain the options we could choose from - ranging from the minimal repair to the max repair of our old lead pipes. Once again, no pressure was applied for the more expensive options and only reminded us that we might need to go with the 2nd option IF further damage was found under the toilet.

Additionally, the communication from the company was really good with just the right amount of followup and texting - not too much. They do offer a payment plan but Christopher did not pressure us on that.

Overall a great experience today with great people and a great job fixing our leak.

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2 more calls to Inception Plumbing and a major fix to the main line from our house to where it goes to the street that they just finished, and once again, we are VERY happy with the service and the care they have for their customers. Levin was our main contact this time and he is such a likeable guy and truly cares more about the customer getting taken care of than just making money for the company.

The installation of new PVC pipes under our kitchen sink ended up with a very small issue with the hose for the pull-out spray part of our sink being stuck under the piping. A simple call and within a couple hours, they had a plumber come out and fix it very fast with no questions.

This company met us where our finances literally hit a wall and it was a huge trust earn on top of the trust we already had. Honestly, if you are looking for a trustworthy and customer centric plumber, I highly recommend Inception Plumbing.

Bryce Was very kind & helpful with why our American standard toilet was not working properly. 100/10 would call again for plumbing!

From start to finish, great service! My gas lines were in rough shape and leaking. So I needed a pipefitter. After dealing with terrible communication from another plumbing company, I fired that crew and tried these guys on a whim. Very pleased with the work. Communication was top notch. The tech was very thorough and left no mess behind. I will be using them in the future for my plumbing needs!
Thank you Inception!

Very courteous and professional. Good price for the work done. Will call them for future work when needed. I feel like I can trust the advice given.

My technician Fabian arrived almost immediately. He showed the utmost respect towards my family and our home and had covers on his boots to keep the house clean. Fabian took the time to explain and educate on things for the future, as well as break down several options and price points. We were greatly taken care of and I’d not hesitate for his services again.

Very polite, nice and knowledgeable. I was laid up on the sofa with a fractured knee and Chris ran in and out several times to either ask something or tell me something and each time he also checked to see if there was anything I needed.

Chris Mitchell went above and beyond and did a excellent job he was very helpful and informative with everything that was done I would highly recommend him for any plumbing needs thank you

Scott Ramsey did an awesome job. Everything looks great. Everything works great thank you Scott. Levin Lowery, thank you for walking us through the process…. inception plumbing is awesome.

Great job. Showed up timely. Gave a good quote with explanation. Didn't rush the work was clean, through and communicated well. Highly recommend.

Jonathan Moore was great! Called Tuesday afternoon with a drain problem and it was fixed by Wednesday morning before 10 am. The staff and Jonathan were super helpful and great communicators. Excellent service.

Timothy was beyond wonderful. He examined the pipe and gave us solutions to prevent future occurrences. I definitely recommend Inception Plumbing for any plumbing issue.

Chris & Andrew did a great job. They provided excellent professional service and were very friendly and courteous. I will refer your company to my family and friends.

Tim was very nice and did a great job fixing an issue with we were having with our kitchen sink. Appreciate the friendliness and willingness to help. Highly recommend!

Dustin was amazing and handled everything with expertise. Very friendly and down to earth. His professionalism encouraged us to get a quote for other services needed and it will be completed next week. Thanks Dustin.
Scott Ramsey and his Apprentice Fransisco did the second half of my plumbing job. They were excellent and treated my home with great care. Drop clothes, shoe covers, swept, vacuumed. I was very pleased with the work performed. Scott was great. If I ever need plumbing services again or if someone I know needs plumbing I know who I will recommend hands down.

Great company! I had the pleasure of working with Brayden and Levin. Both were very helpful, knowledgeable, and honest. Neither were trying to sell me on things I did not need, and were completely transparent the entire process. They were also very communicative on when they would be arriving and do not leave you waiting all day. I will be using Inception Plumbing again.

Chris Smith did an awesome job fixing a leak I had in my basement. He even showed me some things about my plumbing that is good for maintenance and fixed my sink handle free of charge! Great experience!!

All around great experience. Got same day service and issue for our mail line was resolved with explanation. Cleaned up the area well when done. All inn all will use them again if needed

Tim is a very personable professional person, very courteous and polite. I would recommend Inception plumbing to anyone. You guys are a “ class act”!! We’ve had your services in our home a few times and your services are always exceptional as well as your employees.

Thankyou very much

Sincerely

The Jacksons 😋

Always amazed at the quality of customer service from Inception Plumbing. Came to recheck service from a year ago. No problems. If we have any issues in the future Inception Plumbing will be our first call. You will not be disappointed. Thank you Inception Plumbing for everything.