HVAC reviews in Springfield, Missouri

It's been over 10 years since F&S installed a new HVAC system in my home. I'm talking about replacing old ductwork, additional return air vents, thermostat, etc. I may not be describing everything accurately but a whole new system was installed.
There have been a few minor things to attend to over the years but I cannot stress enough how much confidence I have in these folks. Mind you, our relationship has been since a new Rheem unit was installed about 13 years ago and was under warranty for 10. They came out this morning because my unit was acting up and now it's running perfect. The great thing is that I had them come by the other day because it was acting up and I paid the Maintenance Fee which gets my unit serviced before summer startup and winter startup. The Fee I paid on that day covered the repairs today! My unit is old enough that having it serviced twice a year is very warranted but I have done this for years.
It's nice to do business with a reputable company. No one is perfect but these guys keep at it until they can solve the issue. My issues are minor but without their maintenence that might not be the case.
Great job guys!!!

We went from an outdated heat pump to a new pump with backup propane. F & S was very professional and friendly. We called Jason and they were at our house within a couple of hours. They got the job done quickly and got our house warm again in no time with their top quality Rheem products. Anytime I have called with questions about the unit they installed, they have either came out and personally tended to it or walked me through any troubleshooting I have had over the phone. A really great company with great prices and honest, down to earth people. Would highly recommend!

I was NOT satisfied with F & S Master Air. Jason was not professional when small issues arose and he tried to overcharge me $1,000 for a larger AC system that they never installed. I stood my ground and told him I wouldn't pay that extra $1k and he threatened to take me to court. I then took pictures and provided him copies of their own documents proving they didn't actually install the system he claimed they installed.

They also broke my French doors in front of the water heater and busted some of the trim in front of it as well. Pretty poor service if you ask me.

Jason was not polite and very unprofessional until I proved him wrong. It was not pleasant doing business with F & S Master Air and I will NEVER recommend them or do business with them again.

Wow, great service! I had an issue on Saturday afternoon. Forecast said 90+ the next day. I called multiple places, and no one wanted to come out even with an expected increased emergency rate. F&S answered the phone very professionally and said they could have someone out same day. I got a call back minutes later to set it up and he was at my house within the hour. Fix was quick and engineer was very respectful. I strongly encourage using F&S for your HVAC repairs.

I called and they set me an appointment 2 weeks out for a heat issue. The day before I called and confirmed they were coming. Two pm on the day they were supposed to show up I called again. They told me that the big boss said I was too far and did not want to mess with it. This is completely unprofessional! All they had to do was say no. It is supposed to be 11 degrees this weekend. Do not get left in the cold by depending on these people.

Expensive i think

Sent email back good service

Quick to fix my problem every time. Recommend

Wonderful people
Did really good work

Outstanding customer service. Be patient and there's no issues.

They cleaned my air ducts and serviced my air conditioner unit.I t blows artic cold air now

I called John's Heating and Air with an Air conditioner problem he was there with a few hours to get it fixed!

Very professional team, quick service with very fair pricing.

Good company great people would recommend

The best people to work with and exceptional service!

Excellent group of guys here. Honest and dependable and they know what theyre doing. U can't go wrong by choosing them.

Did a awesome job two months ago but now same thing is going on and I’m broke so hoping they have warranty.But good prices And good service.

We always call John's heating with any unit problem. They are always reliable and right on time.

Great work! They completed a job at my house for less than half of what another corporation quoted and the final work turned out really nice! I'm very happy I went with them.

This is a no nonsense down to earth company! Excellent service and faster than lightning! Thank you Johns Heating, i am cozy warm again!

I must say.. Dave is The Man 😁
Not only was the response quick, and he was also very knowledgeable... he
had the repairs done in no time at all.
Will definitely be a customer from now on!
Thank you!