Plumbing reviews in Springfield, Missouri

Absolutely terrible experience! Very rude and entitled, didn’t fulfill the work we discussed, and destroyed my yard. Family who owns this company are completely rooted in racism and entitlement.

These people stand behind their work! We had them install a water main from meter to house and a bit later after City utilities installed new meter we had a water leak. They came and repaired it at no cost! They made it right even though they may not have caused it. Can't beat that!

Super quick response, high level of professionalism. Highly recommend.

Fifth star added because I honestly couldn't think of a reason it should only be four, and I am impressed with the response! Interest in providing better service merits an extra star any day.

I have used Connelly for a few different plumbing issues now. They are always extremely professional, reasonably priced, and do great work. I'll never call any other plumber again.

I have used Connelly Plumbing for replacement of the old gas pipes at my mothers house. The technician was very professional, kind and completely thorough. This was a major repair that Connelly made simple. I will use them for all my repairs.

I gave never had anything but good experiences with Connelly, until, this last time. I ended up paying 2 guys a total of 7 hours for a 2-3 hour job for 1 guy. I had everything lined up, I thought, because I wasn't home. But good listening wasn't happening either.

Just has Connelly Plumbing, Heating, & Air install a new air conditioner for our home. We are very pleased with the system and the professionalism of their team throughout the entire process. They have also provided plumbing services for us over the years. I'd highly recommend them to anyone for HVAC and plumbing services.

I've only used them once and they were fine. The reason for the negative review is for the Connelly driver I saw run a red light going south on Glenstone. Luckily the drivers in the other lanes waited a few moments before going on green or there would have been a wreck. Reckless disregard for human life is a good reason to not do business with a company.

I contracted them to do the seasonal furnace maintenance. I also had a small gas leak that I could smell as soon as I walked down the basement stairs. Their worker told me he couldn't smell any gas nor did he check for leaks. He put in the wrong size furnace filter. That was their fall maintenance. When I called them and complained they woman I spoke with was unconcerned. At least I know who not to call in the future.

I hired another company to address the gas leak and they did.

When I arrived home Friday night, my husband informed me that he had accidentally gotten too close to the A/C unit with the weed-eater, and the unit wouldn’t kick on. Today, a friend of ours (who had minor experience working with A/C units) came out and helped replace wiring, but we still couldn’t get the unit to kick on. So I called Connelly.

I wanted to extend my compliments to Jake, the service technician who came out and helped us. He did everything he could to help over the phone, knowing exactly what was wrong and instructing my husband best he could, but ultimately we didn’t know what we were looking for, and we had exhausted our friend’s knowledge. Jake from Connelly came out and had us back up in 10 minutes, then stayed around to hose off our unit and clean it out a bit because he felt bad that a simple fix came with the cost of a service call (which was very reasonable).

We’re both highly impressed with Connelly and will absolutely be relying on them when we need help again.

Wonderful experience! The tech (Zech) took the time to look into the problem and found it was much less serious than originally thought. Fixed the real problem and charged about $500 less than the original estimate. Kudos to this company and this technician for their honesty and their customer first attitude!

Just had a new HVAC installed. Donna did a fantastic job getting the right system and Matt and Ben installed it. Work was performed professionally, on time and they made sure we were happy. Excellent service!

Our main sewer line got clogged, and we had a hard time getting a plumber to come out the same day, but Connelly Plumbing saved the day! Jeff was so kind and understanding about the situation, unlike a previous plumber at another company. He was able to unclog the pipe within a couple of minutes of starting up the power snake. We would highly recommend Jeff and Connelly Plumbing!

They will charge you for more time than the technician was actually there and diagnose the problem completely wrong. Show up almost an hour late and charge you for the time he was late for. Ridiculous! Also, they will charge you 3x the actual price for replacement parts. Don’t use Connelly!

Our landlord always uses Connolly Plumbing, and they always do a great job. On Memorial Day, our kitchen sink clogged up and backed up into the utility room drain pipe, flooding our utility room. We called the landlord yesterday morning and he sent one of his handymen over, who thought we needed a toilet repair. He was unable to help. Connolly's showed up this morning, and in 5 minutes, knew exactly what the problem was: a clog in the main sewer line from the house. Within the hour, he had it fixed and had me flush the toilet and run water in the kitchen sink to check it. Everything was working right again. THANK YOU, Connolly Plumbing, for always doing a great job! I recommend you to everyone I know who needs a good, reliable, experienced plumber.

I had a leaking drain valve in my water heater. They came within an hour of calling and fixed it. Very pleased with them. Steve was super nice. Will use them again.

This is a good company to do business with. They quoted our work and did what they said they would do. The only item that keeps them from 5 stars was the time it took to complete the project. They took longer than anticipated but I think it's because they underestimated the labor required to compete the project. This is the reason we will continue to use them, even though they could have come back and asked for more money they stuck to their original quote and did a great job.

My sink was clogged with excess food that my daughter was not completely either throwing it in the trash or using the disposal and I couldn't cook, clean the kitchen or do laundry. I informed my landlord and she said they would be calling. And I decided to call them and I spoke with Amber, who in return, said that the next day was the earliest availability. I expressed the adversity of the situation and I received a call to let me know they were on the way.
The gentleman dispatched on the call, was very polite, respectful and swiftly precise in getting my kitchen flowing again.
Thank you Connelly!

Great experience with Connelly when we replaced our water heater a couple of years ago. When we needed a new furnace last fall, they came through for us again. This is a quality company that provides excellent service.

I called this morning when my funrace/heat stopped working. Michael came this afternoon. Had it fixed in 10 minutes. Someone with less experience might have taken 2 hours. Very impressive! Many thanks!
Will definitely use again. Plus they are available 24/7!

I was very happy and satisfied, with the work of their employee. Came out within a hour of call, that was very nice because I had a Gas leak. Fixed it in no time at all. Price was responsible. I will use them again.