Home Services reviews in St. Louis, Missouri

4.6 based on 4208 reviews Back to the listing
    5

    I couldn’t be more impressed with the job they did. From start to finish, their team was professional, punctual, and extremely detail-oriented. They took the time to assess the condition of our floors and used the right techniques to bring them back to life.

    The results were outstanding—our floors look cleaner, brighter, and honestly better than they have in years. You can tell they take pride in their work, and it shows in every inch of the finished product.

    On top of that, their customer service was excellent. They were easy to communicate with, respectful of our space, and made sure we were completely satisfied before leaving.

    I highly recommend this company to anyone looking for top-quality floor cleaning. We will absolutely be using them again in the future!

    5

    The crew did a good job in a timely fashion.

    5

    Very nice clean professional

    1

    This place is a joke. Go someplace else.

    5

    The Best!!!!

    5

    Great staff awesome clean the king of clean is on point !!

    5

    The service is well worth it...very good service

    3

    Now that Mark is removed I am willing to give this place another chance, Mark was very rude and unprofessional

    1

    Rude Customer Service. Terminated their services immediately.

    5

    You have a wonderful group of employees at this location and the cleaners in your region are among the best!!! Thank you Jani King!

    5

    Thank you Dwight Stokes for your hard work and dedication!

    5

    Dwight Is great person and easy to work with.

    1

    We hired them to come in and clean our facility and the guy cleaning the kitchen did a pretty good job but they had 3 women (one who was apparently the owner) cleaning the bars and they were on their phones every time we went to check on them and the bars didn't even look like they were cleaned. They still billed us for over $300 and refuse to talk to us about how unhappy we were. We cancelled their service after one cleaning and would not recommend this company to anyone.

    1

    In all of my years dealing with this company, I have never been treated with such disgust! I called company back 2 weeks after I was told to do so. No problem, the young lady I spoke to was very kind and respectful and had great customer service skills. That's part of the reason I wanted to do business with them. Well, today I did what was asked by calling back 2 weeks later specifically the first week in April. I reach a young lady by the name of a Stephanie that works in the office that was very rude which was very unnecessary! She was not helpful at all,I have no idea how long she's been with the company but for sure she definitely doesn't need to be a person that answers the phone or try to handle business matters because she will run other potential business partner off.I also asked to speak with other people that I have worked with in the past which was Mark or someone else and she stated that oh they're not available to speak with me which was fine. But I asked could I speak with someone else that you know was in the office preferably and so she goes on to tell me oh well there's several of us in the office now keep in mind everyone, this is a very small office you know I'm sure that she could have reached out to someone to say hey by any chance do anyone remember speaking with @#& individual.I told her the last person I spoke with looked up my information by my name and things like that and was she able to pull it up and she said that's impossible basically calling me a liar! I don't know why she was being so rude or why she had such a negative and nasty tone. She then goes on to say well I will forward your information on to someone maybe they have some magic pill or some magic that they can do to find your information. I cannot believe it, I was like are you serious right now,and I just hung up the phone. Never in my years of being in being a business owner have I ever called a business and was spoken to in such a poor manner.I am highly disappointed. I am hoping that this reaches someone that works for a Jani-King and hopefully this matter is takincare of in a professional matter.

    5

    Dwight consistently delivers exceptional results, always courteous

    1

    I had them come to my office to give me a bid on deep cleaning my floors. I receive their bid with pretty much on information on it. So I emailed them with questions. they responded with

    after reviewing the pictures and seeing the current conditions the floors are in, respectfully Jani-King will have to decline this work. "
    So why would you give me a bid and price and then back out? And when I asked them why, they did not respond. Too much time wasted with this company, move on.

    5

    it’s a pleasure working with jani king. Amanda and Dewight are very kind.

    5

    Jani-King came in and did a fantastic job! They did exactly what I wanted and when i needed it completed.

    5

    Jani-King was easy to work with for my one-time warehouse cleaning. They also completed the job within my fast timeline. I will definitely be working them again.

    5

    Dwight and his team have done a great job for us. They are our go to in the area.

    5

    A huge thank you to Jani-King
    Cleaning! The team recently completed a deep clean of our retail space, and the difference is night and day. We couldn't be happier with the results and will be using them for our regular cleaning moving forward.