HVAC reviews in St. Louis, Missouri

The only company to call for duct cleaning services. I used Ductz about four years ago in a previous home. They were professional and the price was very fair. Recently had them complete a free estimate on my current home. Steve was very thorough and after evaluating the duct system he recommended that I hold off because my system was clean. That's putting the customer first. I will recommend them to anyone and will call them again when my ducts are ready for cleaning.

I asked for an estimate for duct cleaning and a representative (Steve) evaluated all my ducts and HVAC system, taking photos along the way. He showed me the photos and recommended AGAINST duct cleaning, as it was not needed at this time. This company could have charged hundreds (or more) for an unnecessary service but they did not. Appreciate the recommendations and would definitely use their services in the future when needed. Friendly, helpful, professional and conducts business with integrity! There were several highly rated duct cleaning companies in the area with obviously fake reviews—this isn’t one of them.

Recently bought a home and did a lot of construction work. Our ducts were filthy and Patty & her team did an amazing job getting them all cleaned. Literally a breath of fresh air in our home now! Highly recommend!

These guys are awesome! The quote process was easy and thorough and the team showed up as scheduled and were very polite and hard working. They put on boot protectors when they entered the house and used drop cloths on the floor where their hoses went. Their price was very competitive and I couldn’t be happier now that we have clean ducts! Highly recommend.

After we had our home renovated, we called Ductz to finish our renovation by cleaning the air ducts. Steve W. came out timely to give us an affordable quote, and to explain their cleaning process. The day of the cleaning, two guys came out, they used booties and drop cloths to protect our floors. Also, they did a great job as was demonstrated by the before/after photos of our ducts. Thank you Ductz!

They did an acceptable job of getting my ducts cleaned out, even with some of the temporary register seals not fully blocking the air flow. I took off a star because at the end of the process, I asked them to clean out the filter box, with all the debris from my ducts, outdoors since the reason I had my ducts cleaned was health problems caused by dust. They insisted on emptying the filter into trash bags in front of my furnace, a dead air space that I could not easily ventilate. Not the level of service I expected for over $1000 paid.

We bought our first house and wanted to make sure we had it properly cleaned - top to bottom - and that includes the ductwork. I reached out to Patti and she was able to stop by and give us an accurate quote for cleaning all the ducts.

The team was able to come on site and clean the entire house worth of ducts and leave me with a much cleaner situation.

They even sent pictures afterwards to show the before and after - and holy cow my ducts were filthy before.

It may seem weird, but I can breathe easier knowing that my HVAC system is blowing clean air around. I cannot recommend DUCTZ enough!

They cut 2 huge pieces out of our hvac system that we were not prepared for. They used a sealant on the patches which are an eye sore. I contacted the owner. She thought we were informed. We definitely were not or we certainly would have questioned that procedure.
We recently had Peters service the unit. The technician said there was no reason for cutting 2 openings in the unit. We were very upset.
We also had to replace several registers due to paint being scratched off by the Ductz employee. We also had to touch up the ceiling where black marks were made by the serviceman.
Peters referred this company plus they have good reviews. So much for that. Per Peters technician’s request I did let them know to stop referring Ductz. Hopefully they cared.
Plus, it was expensive(over $900).
All that and we haven’t noticed any significant change in air quality.
Very disappointed.

They didn't repair the problem had to call them again

This is the wrong phone number. It is a scam trying to get your personal information. Your best bet to get a hold of them is to call A&E Factory Service.

I like this company alot. Great customer service and friendly technicians.

New customers for a commercial space with an ac issue. Donnie came out and took great care of us! He was professional, thorough and had us running in top shape fast. Definitely recommend Welsch for your hvac needs!

Welsch just installed new HVAC systems in our Mechanic's shop and Body shop. They also installed new radiant heat in our Mechanic's shop. I would highly recommend their professional sales and service staff, they really care about their customers. We couldn't be happier!!!

Came home to an interior temperature of 91 degrees on Friday evening. Called the 24 hr emergency number. Received a timely call back to be told they would NOT be able to assist since I did not have their service plan. Explained that this was their equipment and, in fact, the second unit Welsch had supplied for this home. To no avail, a miserable time was had you can be assured. Very dissapointed in the lack of customer service. If I can not rely on them in my time of need, why would I ever consider them in the future.

We live in a McBride new build home. We watched the entire process from foundation up. One of the few steps in the build that was done correctly. 100% would recommend this company.

Welsch's install team did a great job installing a new HVAC system for our home. Our AC went out about 10 days ago and with the heat index forecast I was very worried. They were able to get a team out to do our install this morning and had it done by 12:30 pm. They did amazing work with every detail done beautifully. I highly recommend Welsch for any HVAC work you may need. 5 star service all the way.

Needed replacement of dampener. Told them on phone to look up past service call and please order the part. The front desk girl ignored me and thus they were not prepared when they arrived. Another 7-10 days for part. Dont use them - they dont really care about customers. Front desk sucks. I fired them after the technician didn't like my scolding him for ignoring the call I made 6 weeks ago to schedule appointment. Its hard to find decent hardworking people anymore. The continued decline of America with the next generation working on your stuff.

I was charged for service that I did not receive. The technician was to repair my AC but once air unit turn back on, it click back on after it reset. The tech that wrote up the service order lied about what he done, not knowing that I had a camera in the basement monitoring his work as well as my husband accompanied him downstairs. He stated that he replaced the filter, cleaned ducts and vents, and unclog the drain which none of the above was done. I will be honored to pay for my bill once I received the service and product that I’m being charged for.

We trusted this company for a winter tune up check because they installed our new systems about two years ago. They totally over charged us for a simple check up . The tech work no more than 15 minutes on the our two systems and without even an invoice said the cost was $331.00. They cheated us because we are senior citizens.
If they were honest company they should revisit these charges and refund a good portion.

I shopped for some quotes for a new HVAC system for our home. Welsch provided a very competitive offer and delivered perfectly on my large project. Friendly staff, from the office to the individuals in my house, made this install seamless.

The on-call staff member was quick to respond by phone after hours with some instructions, and the office called first thing in the morning to schedule. While an A/C problem was obviously frustrating for us in the heat we have right now (8/26/2020), we had top notch service with Jeremy. He was thorough during his inspection, found the issue and was informative when discussing the repair. The office was helpful and obtained our warranty and claim information for us. Jeremy got to work immediately and went above and beyond my expectations. Very pleased!