Constraction reviews in Lincoln, Nebraska

I called with concerns of mold in our bathroom and he walked me through everything I needed to do free of charge. Even consulted my pictures and recommended a course of action without asking for money and agreed to come out for an inspection just for peace of mind. Highly recommend you call him with any mold needs.

My experience with DryHero in particular Ritchie, was phenomenal. He was passionate and intelligent regarding the safe and proper clean up of our home.

At no time did I feel pressured to buy anything and his insightful knowledge of how to address our mold removal was a welcome change to the gimmicks and misinformation of many of his competitors.

Going above and beyond he even responded quickly and after normal working hours. I greatly appreciate his genuine care into a very serious home improvement endeavor.

I contacted a few companies regarding our shower and continuing issues we have had. Ritch was the first and only person to respond. He came over and was honest about work that would need to be done. He gave some great recommendations and was very kind. We would definitely recommend!

I contacted DryHero for mold testing and inspection. I spoke with Rich who came out the same day and was extremely flexible when scheduling the appointment. Rich was extremely professional, knowledgeable and thorough. I would suggest DryHero to anyone needing water and/or mold clean up and mitigation.

Ritch is the best! We had some water issues and were concerned that there was mold present in our space. Ritch came out and did a visual inspection and provided us with a detailed report and some action points to fix. I'm so happy we called DryHero!

Highly recommend. Writing this because we're NOT customers. Read on to see why we're giving him 5 stars: Ritch came to take a look at some water that had seeped into our basement during the 6-inch rain. He looked at the carpet we'd lifted and the carpet pad we'd torn out and told us we'd already done what they would do and the only difference his company could bring to the table was larger equipment to do the job faster. Since we don't need to get the space put back together quickly, he suggested we just add some fans and continue doing what we were doing. He stayed 40 minutes past the time he'd determined we weren't going to be customers to check moisture levels in our walls and give us some insight into where the water entered and share some ideas for bolstering our soil around the foundation. Hoping we don't need any help with water clean up again but if we do, we are definitely calling Ritch.

If you have water issues in your basement I would highly recommend Dry Hero to anyone in need of this type of service. Ritch and his team were fantastic to work with!

Ritch was fantastic. Incredibly knowledgeable, fair, and not an alarmist. He addressed what was important and honest about what didn’t need urgency, which is so valuable when you don’t know who to trust. Thanks DryHero!

I would give zero stars if I could. I would not recommend DryHero to anyone. They could have come back and actually replaced the cabinetry they tore out in my water event. I asked the workers as they were there replacing my flooring. We got the run around, supplies aren't in yet for SO long. Ritch sent a letter giving a slight discount apologizing for how long it was taking stating still a few weeks out. Months later, he flipped a switch and said the discount was because he wasn't going to finish the job as written. After we had already submitted to insurance that he had. Over a year later I still don't have cabinetry replaced. We can't get the cabinet replaced for the amount that was discounted. We have used him previously and were impressed. We left a good review and we had referred people to him. Now we warn any and everyone to look in a different direction for mold or water damage restoration. Leaves a lot to be desired and a very poor taste in your mouth.

Want to give a shout out to Ritch at DryHero for his quick response to my questions. Appreciate his knowledge and expertise in this line of work and for giving us peace of mind. I was referred to him by co-workers and I can see why. If you have any water issues, he is the guy to call!

Ritch did an outstanding job! I had a client who signed a lease for an apartment, and after receiving the keys found signs of mold & previous water damage in multiple areas. The leasing agent was unwilling to move her to another apartment. This is obviously a health concern. Ritch came in and thoroughly documented the issues and the poor air quality readings. She was able to get out of her lease because of this. Can't thank Ritch enough for his prompt response and follow up. Will definitely use Dry Hero in the future!

I have a mold and mildew smell in my bedroom and didn't know what to do. I called DryHero and talked with Ritch. He is so kind and caring and professional and made me feel like I mattered. He even came out on a Saturday and hour after I called. Thank you so much Ritch !

Ritch was great! He came out soon after we called and did a thorough investigation of the water damage. He acted very professionally and was very kind. Really appreciate his expertise and advice that he provided. Would highly recommend!

Ritch is fantastic. A true super hero! He came out to see our water damage immediately after we called. He did a very thorough investigation and addressed all of our concerns. He was very professional and brought a wealth of knowledge to share. He used high-tech equipment to diagnose our issues, and really set our minds at ease.

He went above and beyond. Highly recommended!

Ritch is very personable and responded right away to my call. He talked to me like a friend or family member, open and honest. He came out the same day to look at our space and go over his thoughts. It was completely free. He tested lots of areas for us and gave his recommendations. Highly recommend!

I had a fantastic experience with DryHero and their exceptional professional, Ritch. From the moment Ritch arrived at my home, he exuded kindness and understanding, instantly putting me at ease about the potential mold issue. His prompt response and knowledgeable approach were impressive as he assessed the situation and addressed all my questions with patience and expertise.

DryHero's commitment to delivering top-notch service is evident, and I highly recommend them for any mold removal or disaster restoration needs. With Ritch on their team, you can trust DryHero to handle any situation with skill and care. Thank you Ritch!

I can't say enough good things about Ritch with DryHero! When I discovered a potential mold issue, I called them in a panic. From the moment they arrived, it was clear that I was dealing with true professionals. The technician was extremely knowledgeable and took the time to thoroughly inspect my home. What truly impressed me was his honesty and integrity. After evaluating the situation, he advised me that the issue was minor and didn't require any of their services at this time. He even provided me with valuable tips on how to prevent future mold growth.

In a world where it's easy to get taken advantage of, Ritch's transparency and commitment to customer care. If you need mold services, look no further. They have earned my trust and highest recommendation!

I can’t say enough good things about Ritch with Dry Hero. His expertise is truly incredible. He is extremely thorough and provides his findings in a thorough manner. He has helped numerous clients of mine. Definitely the pro in evaluating water and potential mold issues.

I noticed some worrisome dark spots in the garage, so I called DryHero. Ritch made the entire process so easy and comforting. He arrived right on time, just like he’d promised, and immediately put me at ease. Ritch took his time looking over everything carefully and explained in simple terms what was going on. To my relief, he told us it was something I could handle on my own and walked me through exactly what to do. Not only was there no pressure to book any extra services, but when I insisted he charge for the visit, he flat-out refused! That kind of genuine care and honesty is rare—and makes all the difference when you’re dealing with home issues. If you’re ever dealing with moisture problems or anything similar, do yourself a favor and call Ritch at Dry Hero. Thank you, Ritch, for your integrity and kindness—you’ve got a customer for life!

Ritch was very informative and friendly. He came and inspected my property, and advised that we would not need his services! Will definitely use him in the future should we need help with mold.

A leak in my upstairs neighbor’s apartment caused a patch of mold to form in my ceiling. My apartment complex’s maintenance team called Ritch at Dry Hero, and he came out the same day. He is an extremely friendly and knowledgeable person who made my fiancée and me feel much better about the status and safety of the situation.

After maintenance repaired the leak, we left everything alone for two days to allow it to fully dry out. On the morning of the second day, I had the absolute pleasure of meeting Vince. He showed up on time, introduced himself, explained the process thoroughly, and worked for four hours straight.

At the end, he showed me the final result: excellent craftsmanship, and he left the bathroom cleaner than it was before he arrived. He cleaned the water leak marks off the mirror and vacuumed the entire space thoroughly. I couldn’t have been more thankful for the extra attention to detail in my home.

Afterward, we chatted for a few minutes, and then he was off to his next job.

All of this to say: I never write reviews, but the quality and friendliness of Dry Hero simply demanded it. Thank you again, Ritch and Vince—you turned a scary situation into a quick and easy fix.

Before picture: the original moldy drywall, prior to any repairs.
After picture: immediately after the repair. Once it’s dried and painted by my apartment maintenance team, it’ll look just like new.