HVAC reviews in Lincoln, Nebraska

Bryant customer service was fantastic. Would highly recommend. Workers were professional, diligent, timely, and did great work.

We had a fantastic experience with the guys that cleaned out our drier vent! The tube was badly compacted with soaking wet lint. The guys did a great job making sure it was clean throughout and checked in with us later after we had run the drier that our clothes were finally getting dry. We will definitely be using their services in the future!

Very honest people and efficient service. Did not charge and render services which were not required.

My furnace quit working. I am very happy with the promptness to get us back up and running. Very professional service. Everything that was done was explained. I feel confident the work was done correctly. Thanks again for getting heat back in our home!!!

I will NEVER hire them again!!! My air conditioning went out. I was told to call Bryant Heating & Air because it should be under warranty. Bryant said it was a 10 year warranty if I was the original owner. Since I WAS NOT, he said it only had a 5 year warranty. (What are they placing the warranty on, the machine or the owner???) I had to wait for them to come and look at it. Then I had to wait for them to order the parts. (It was a Bryant Air Conditioner. Why don’t they keep their machines parts on hand???) When they finally did show up, they then said they had to schedule a time to install them. (Why didn’t they have me already scheduled in, knowing I was just waiting for the parts???) It had already been two months without air conditioning. I had to go through two extended spells of over 100° weather during that two months. When I complained, he thought it was no big deal! I asked him if he had to go two months in over 100° heat, how would he feel about it??? He said, “Well that’s normal.” I said if that’s true, then you aren’t hiring enough staff to take care of your customer’s. I told him I was calling someone else & would just buy their parts once I knew what it would take. He said he couldn’t sell them to me because I wasn’t a licensed installer. I told him I was going to give them a terrible review because of how terrible they were to me. I called Capital Heating & Air. They came the same morning that I called. I left work to let them in. After, when I was heading back to work, they called saying they had the parts for my “Bryant” Air Conditioner. I took the rest off the afternoon off for Capital to install the parts. When they did install them, they discovered a part inside the house that wasn’t working causing the parts on the outside to go out. They didn’t have that part. I went to work the next morning. First thing that morning, Capital drove to Omaha to pick up the part. By 10:30am Capital called me that they were back with the part. I left work for them to install it. Capital Heating & Air had my air conditioner fixed in less than 24 hours from the time I first called them. While they were doing their work, Bryant called and left a voice mail. They suddenly decided that I could buy the parts from them. Jerks!!!! I chose not to respond to them because of their rudeness to me. Bryant Heating & Air gets a big fat “0” from me for their service. Capital Heating & Air gets a whopping 10+ for their compassion, their service & their super friendly staff. DO NOT CALL BRYANT HEATING & AIR FOR YOUR HEATING & AIR CONDITIONING NEEDS!!! Call Capital Heating & Air.

The technicians arrived promptly and as scheduled for our annual AC inspection and maintenance. Their inspection was thorough and they reported their findings before departure.

Donna was able to get us worked in for AC service on a hot and busy day. Igor was a great technician, very friendly and personable. He did a great job explaining the situation with our AC and the solution to it. We trust Bryant Heating and Air!!

Bryant heating and Air installed a new WaterFurnace series 7 for us. I am probably the worst client a service company could ever encounter. Old school, a bit obsessive and value-oriented. Bryant didn't miss a beat. They met or exceeded every expectation and demand. Two thumbs up!

Responded in a very timely manner regarding radon mitigation services. Within the day of calling them, they had put a plan and cost estimate together. Within the week, they had completed the service. They were very friendly and professional.

Great service! Super nice people! 100% recommended 👌 A+ job!

They were so wonderful! The tech was able to come out late Friday afternoon, and install a replacement water heater! We were so glad to have such quick and efficient work. He was pleasant and left everything as clean as possible.

Good service, affordable prices. The tech was knowledgeable and efficient. The system installed is amazing! Our house cooled down quickly. The techs who installed our system were knowledgeable and transparent about the installation. Absolutely a top-notch experience from estimates to a wonderful, new furnace & air.

Steve with Bryant was incredibly quick to visit our home, evaluate our needs and develop a solution given our specific situation. He was very articulate in his plan and strategy to improve our current homes cooling capabilities. Within 2 weeks, Bryant had completely replaced our entire system and even developed new duct work installation strategies to help further improve our systems capabilities. The entire company has been great with communication and follow-up. The crew installing the system was friendly and very competent/efficient in their craft. Overall I've been very pleased with the entire process and support I've received thus far from Bryant. Would recommend!

John Henrry take diagnostic but tell me replace in a couple of bussiness days for a small crake in pipe/adapter then freon has leak. I think it is easy but they don't want to repair, just want to replece but they do not have the part. It is too hot in upstairs for my air bnb guest, I need to fix asap. So I call Bryant, they sent Igor Efremov to take care of that, he is very friendly and finished in about an hour. Super star!!! Thank you very much.

Derrick (hope that's spelled right) and his partner (whose name I don't know how to spell, sorry!) were absolutely incredible during our recent HVAC service. I can’t say enough good things about the experience. I had installed a new thermostat and just wanted them to double-check that I did it right. Not only did Derrick confirm it was wired correctly, but without me even asking, he took the extra time to shorten the wires and mount the unit more securely to the wall after he checked the rest of the system, since the new one was smaller than the original. That attention to detail meant a lot.

His partner also stood out by asking for a wet rag to clean up the drywall dust, something I genuinely appreciated as a mom with a 10-month-old crawling around. They both even took a moment to interact with her, which was just the cherry on top of their stellar customer service.

Please keep these two around, they’re an asset to your team. And honestly, they’ve earned a raise in my book. If I had one suggestion for improvement, it’d be to offer them a little more training on Ecobee thermostats and their room sensors. But overall, A+ service. I’ll be requesting them again if I ever need help! From a company standpoint, print some cheap cards with their names on it to hand out so we can make sure to give the right names in our reviews!

HVAC repairmen were professional and explained the repair in detail. They did a great job

Chad was thorough and patient and he did a great job helping us chose the right furnace. The installation team did excellent work as well. I'd highly recommend Bryant.

Thanks Devin! You made my day! You need to work on boilers more often! You did great work and we greatly appreciated your expertise.

Purchasing a new water heater, which can be a daunting task. I did look at many options and spoke with a couple of big name companies. However they wanted to setup an appointment first to look at the equipment and would then discuss a quote after the appointment. I heard Bryant advertisement on the radio and gave them a call. They gave me upfront pricing over the phone and answered all my questions even regarding purchasing a water heater from a department store. However Bryant made me feel so comfortable in their knowledge on water heaters, what to look for what to avoid, and what to expect if going through a water heater replacement. Once I chose to do business through Bryant I did not look back. The appointment was made easily and they were able to get me in on a timeframe that worked for me not just them. I did not find a better price with my searching. The employee that came was knowledgeable, professional l, and friendly. He made me feel comfortable with my decision on trusting Bryant and the water heater brand being installed. He was so quick it was done much sooner than I expected. If you need a water heater replacement or service to a water heater. Save yourself some time and search through Bryant first. I am very pleased with my experience.

Devin and Keo solved the problem with my furnace in no time! They were very efficient and professional! A+

Devin and his partner were great. very friendly and thorough with their work. Thanks!