HVAC reviews in Lincoln, Nebraska
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Green’s is my go to for plumbing and HVAC. The customer service is amazing and every experience I’ve had with them has been extremely positive both with my home and rental property I own.
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drove 3 miles to get here. did no repair work. charged 170$. didn't even provide a written bill or email. completely took advantage of my 94 year old grandma. considering filing complaint with BBB
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Our AC went out and our usual provider told us it would be a week - Green's was able to get out the same day. New capacitor for under $250, and a much cooler outlook for this hot weekend.
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Did not perform the requested service. Performed a service without pre-authorization or explanation. Billed me $187. I attempted to obtain a clarification and settle the matter by phone. Green's management failed to return over six promised returned calls. In the end, I drove to their office and obtained an $40 0ff unsatisfactory settlement.
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I have been using Greens since moving to Lincoln NE in 2019, with new gas water heater, new AC system, 3 vanity and 2 commode installs, disposal replacement. The last service for an instant water heater that was broken was incompetent, moody and over billed (a repair that did not work). I will look elsewhere for future services.
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Needed our old, leaky gas water heater replaced. They were the best price, great service and professional. Even removed the old one, dealt with city permits, etc. Thankfully I haven't had to call for warranty work but everything up to this point was just fine.
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Had my toilet replaced in less than two hours and the tech was super nice and professional. They explained all my options and it ended up being less than they quoted. Good people to do business with. Highly recommended.
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Ken visited my house today and was professional and fixed my issue quickly. Don't hesitate to contact Green's for any of your plumbing needs. Their prices are very competitive and they do honest work.
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Great service. They were able to replace the heat exchanger in my furnace the next day. Other companies said it would be a week and it was 10° outside. I could tell that Mark knew exactly what he was doing. I will use them in the future.
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I took the blowing motor out for the person to replace since they would not simply sell me the part. The man was very nice. But now my heat won't turn on at all and they want to charge me to come back out...the heat worked before they came....an hour before it kicked on just fine...now I have no heat unless I want to pay them again to fix what they messed up...amazing
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Greens' saved me from a DIY kitchen faucet replacement, on a holiday Monday no less. The tech (I can't remember his name) arrived within a couple of hours of my SOS call and was done within an hour after that. He was quick, efficient and very courteous. I will definitely call them again.
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I got a pipe leak from the under ground pipe in front of my house. Called many places for an estimated, some places couldn't fix that or doesn't have a digging license. Eric from Green Plumbing gave me an estimate that was very competitive to other places that I called. I decided to hire them based on the way they responded to my estimate requested and their good reputation. They came and worked with a great, professional attitude. Eric was very clear on what being charged and when I should expected that. The contract indicated that they not responsible for the damaged that accidentally cause to certain things during fixing the pipes. However, they came back a couple weeks later to fixed one of my sprinkler's line, which was accidentally got cut while they dig down to fix the pipe leaks for me with no extra charge. Thank-you!
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total jerks and incompetent . we had them troubleshoot our ac in 2017 when we lived in Lincoln NE , they installed too much refrigerant , then over charged us , and then sent the bill that was paid in full to collections . still dealing with collection in 2025 . i am an electrical contractor and these clowns are some of the worst ive ever encountered . again what a hassle years later for sub par service and lousy ethics
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Scheduled for time was an hour late. Added freon to AC did not check for leaks charged over 300 freon leaked and we had no air. When we called them we received one excuse after another. Called another company and they fixed us up.
I will never use them again. They would no refund my money for the freon that leaked the same day. -
As to quality of service we were ok with. Priced a little higher than others but we were ok with that. What really made us no longer like them and we refuse to recommend them to anyone is their sneaky practices. They made a vent and duct system that you can not buy a filter for that size anywhere except through Greens Plumbing for twice the cost of a normal filter. They knew exactly what they were doing because we had a normal size opening for a normal size filter. So if you use them, watch for how they are trying to make you their permanent customer.
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I've used Green's three times this year for different projects. I'd use them again for installation, but not repairs. Plumber showed up without the right part or repair tool and had to wait an hour for someone to bring them to him. I got charged $130 labor for the hour he sat there doing nothing. Very disappointed. I will find a plumber closer to my house next time.
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The first time I called Green's to come out, my A/C was not blowing cold air, when they came they were prompt and fixed my A/C unit (or so I thought) I paid $405 with the technician the day of the service. He said I probably had a freon leak and was a pound low, I told him to go ahead and charge/fill it to get it blowing out cold air again. The next day, I noticed no air was coming out my vents on my second level of my home. So I called Green's to come back out because the air was coming out of the vents prior to them *fixing* it the first time. A different technician came out and changed my filter just said I must have a block or clog and he wouldn't know where it was unless he dug into the unit and said the cost effective thing to do was to replace the unit. He was here for 10 minutes maybe and left at this point. I didn't get asked to pay anything and chalked it up as nothing could be done and I need a new unit. I called a different company for a second opinion and paid them $125 upfront over the phone to come out to check it out, this company fixed my A/C unit and it's been working the rest of the summer. I am now receiving a $150 bill from Green's a month later for the second time they came out when they did nothing. I do not recommend this company at all and how shady of them to not disclose the second bill when they collected the first time the day of service. I'm out the $405 they charged me and they didn't even fix the problem. I had to call another company to fix the issue and Green's is still trying to collect! Do NOT use Green's!!
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I am not one to typically leave reviews. I usually just let things go and they tend to even out. However with these guys the level of service and care was so bad I absolutely had to.
Called and left at minimum three messages for I believe "Kurt" (I'm not 100% on the name, but whoever handles setting up bids for new business) as I was looking to upgrade to a tankless water heater.
Finally spoke with Kurt after not being called back multiple times. Got a bid scheduled between 9 and 11 I believe. Had to run a few errands early in the morning and got back home around 845. Nobody showed up and so I called around 930 to ask why. Was told they showed up at 830 and were on another job now but they "might" be able to stop by to do the bid. They showed up a little before noon.
Older gentleman and a younger (apprentice) showed up and the younger guy was great, friendly, seemed happy to be there. The older gentleman clearly hates what he does as he was rude, distant, short with me and cl sely did not want to be there.
They get their info for the bid, three weeks later I've heard nothing. Called multiple times and asked the to provide the bid and crickets.
Look elsewhere, I'm glad I didn't have them do any work for me as I wouldn't want to try to get ahold of them with a problem in the future. -
Awful. Do not trust them for plumbing and good luck if there is any problem. We had a full HVAC replaced by Greens a couple years ago. Paid them somewhere over $10,000 and it seemed fine. Called them when our basement drains were backing up earlier this year. Turns out that was a big mistake. Nothing was fine about that. Guy tried to snake it. He couldn’t. He called another guy to use a camera. They said our main sewer line was busted. They marked a spot in our yard with paint and a saw blade. They said “Here is where the pipe is busted” They said Greens could not fix the line for at least a few months and I should try to find somebody else. It took a couple weeks (not being able to flush toilets, run the wash, shower, etc) but we got an excavator here to fix the line (one that came recommended by multiple people we knew). He dug where Greens had marked, but there was not actually a sewer line there. The mark was about 40 feet off. He called some plumbers he knew over. They snaked the line and got it flowing. They ran a camera out past the property line and said there was no break in the line anywhere. It was just tree roots and probably a very inexperienced plumber. Our line never needed to be dug up, it just needed to be snaked. Greens never sent a bill for their (dis)service. I was OK just walking away and not having to think about this BS again. But later a statement began being sent for a past due invoice. I sent a detailed letter via certified mail to Greens. No response. More statements. I sent the same letters a few times. Somehow the VP got my wife’s email address (even though my contact was included in the letters and had been the only contact for the previous HVAC install and the atrocious sewer service). The VP was emailing my wife asking if maybe the statement was not reaching us since no payment had been made. I responded to the VP including scans of the items that had already been mailed to Greens multiple times. The VP did respond and say that the owner would be in touch. That did not happen. The statements have continued and the VP has not responses to my request to zero our balance. We are out money paid to the excavator, money paid to sprinkler people who had to repair a line from the unnecessary dig, out time and money trying to fix the hole in our front yard (we will probably just have to sod it next spring), out 2 weeks of our lives not being able to flush our toilets, having yo shower at friends houses…all because of inept service from Greens. Putting it all together, this is a business that does not care about the service they perform. It now looks to be beyond bad service. Dishonest and no regard for their customers.
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Greens replaced my bad water heater. The price was considerably better than several other companies. Technician was on time and very friendly. Highly recommend!
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Very dishonest company. My AC broke last summer so I had Greens check it out. My friend who works in a similar industry recommended them as he knows a few employees. The HVAC guy that came replaced the Freon and it appeared to be functioning again. He then explained to me, after I paid of course, that there may be a Freon leak but he “didn’t check” (jokes on me right?). The “fix” worked for a couple months but that same summer the unit stopped working again. I requested another consultation online and explained the situation, but nobody contacted me back. If you have any plumbing or HVAC needs I would highly recommended looking elsewhere.