Home Services reviews in Omaha, Nebraska

I love shopping here! They have great plants and most of the employees are very nice and helpful, but one lady named Catherine is rude and disrespectful every time I shop. I notice it with other customers too. I'll still continue to shop here tho!

Knowledgeable and friendly staff. Crew that planted tree were spot on professional. Very good experience.

We enjoyed our experience with Lanoha up until we had to deal with Helen the scheduler. I found her to be inflexible and in generally just not a very customer service oriented. She called me on Wednesday to schedule our tree install the following Saturday. When I called her on Thursday to reschedule to another day, she said no and that it couldn’t be rescheduled because the paperwork had already gone upstairs. I don’t know what it was about the paperwork being upstairs that caused her not to be willing to reschedule, but she was unapologetic, inflexible, and I’d say even seemed to take a little joy in the fact that she was saying no. Everything else about our experience with Lanoha was good, but having to deal with Helen is likely enough to prevent me from going back in the future.

We just purchased 7 trees and had a great experience on two different days with 2 of your staff showing us around the nursery and answering questions about the trees. The guys came out yesterday to plant, and they did an awesome job, cleaned up well, and even disposed of some additional yard waste for us (without us asking) that we had accumulated in the past week prepping for this project. Very happy customers. Thank you!

Called to see if they had something in stock. Get a recording saying they don't answer questions on the phone but you can drive out there and ask. Customer service at it's finest smh. Place is dead to me.

My mom and dad would make the drive to Omaha to purchase all their plants here at Lanoha. Along the way they met Catherine. She would be the reason my dad and I have continued since my mom passed a year and a half ago. She remembers my dad, keeps great notes and the flowers last year were just stunning. Catherine even called this year to let us know it was time to come in and you would have them ready. We were scheduled to pick up today, but severe weather threats kept my dad at home. Catherine asked how he was doing and made the experience very personal. This year’s look to be even better than last. Thank you Catherine!

I bought a Sansevieria and a Philodendron Prince of Orange here about a month ago. when picking out the prince of Orange I did my best to find one out of nearly 2 dozen that was in decent shape. I should have known then by the looks of them that they were not healthy, some thing was definitely wrong. However, because this is the first time I had seen this particular plant I was very excited about it and purchased it nonetheless. when I went to Repot them from their nursery pots I noticed that the snake plant was riddled with spider mites, and later found several mealy bug females on the prince of Orange. The spider mites quickly spread to nearly all of my plants, fingers crossed that I won't find that the mealy bugs have spread. When I called Lanoha To advise them, before being transferred to garden center I was told by the woman who answered the phone "Oh yea, theyve had a real hard time trying to get those under control." in reference to the mites and mealy bugs. I really wanted to love this place because it's beautiful and has a lot of options but I may just stick to mow Halls as I've never purchased a plant from there that had any pests.

So many beautiful flowers and neat things for your home

Horrible, horrible, horrible customer service. Came in to buy a few trees after buying several last year. One tree from last year looks like it is dying with most the back side bare. Lady was unfriendly and denied a replacement. Will buy this next round elsewhere. Beware of warranty.

Beautiful landscaped grounds. Huge selection of pots.
Was not too impressed with the workers. Didn't even acknowledge you were there..except two in the houseplant area, even though I greeted them first.
Was not as impressed with houseplant selection as I have seen before. Seems that many only "have" what is in demand..which makes sense. And abundance of pothos and cacti.

I traveled to Omaha to pick up plants not available in my area. Was greeted and helped by Jennifer. She is very knowledgeable and great to work with. Outstanding customer service. She found out I was traveling home and wrapped my plants for easier transport. Thank you Jennifer!! You are awesome!

Really amazing nursery with some very knowledgeable and helpful staff. A little on the spendy side, but you get what you pay for at Lanoha’s 👍🏻🌷

The best nursery around but a bit pricey!!!! Greenhouse is always full of seasonal color and reasonably priced.

Always super helpful, and knowledgeable. Many different kinds of plants throughout the year. Decently priced. Love the veggie and herb selection.

UPDATE: Lanoha has replaced the trees after a fair amount of negotiating with the Wandering Creek developer. The replacement trees are a different variety and look to be much better stock.

Lanoha was awarded the contract for all of the street trees in Wandering Creek. They waited until November, when things were slow to install them, gave us poor quality stock, dug a hole, filled it with water, stuck a tree in the hole and called it good! Most of the trees have died, struggled to survive or have been replaced. Now, they say they're out of warranty. I certainly hope they will not be considered for street trees as the neighborhood continues to expand.
It's interesting that all of the trees that I purchased from Cambell's are thriving... But Cambell's didn't wait until business was slow to put them in, took the time to work the soil around the trees and sold me quality stock.

I'm just one of many unhappy Wandering Creek homeowners!
Roger Wolf

Had multiple trees planted. Had two trees replaced the following year… The replacement trees, were despicable when they planted them. These are pictures of the trees that were planted months ago. They keep telling me that they are fine and there’s nothing to worry about. These trees are pricey at about $1000 apiece. I believe there is a reason for my concern. I specifically have these trees for privacy. Not doing much good. Very frustrating company to work with. The trees next to them are thriving btw.

I came to buy some plants and it happened to be one of the days when Chef Bob Haney was serving Heavenly Waffles. That was a great brunch in the greenhouse by the fountain!

These people had a bunch of trees for $460 and the cheapest one I saw was 150 they were no different than what I've seen at Lowe's home Depot Westlake Ace and theirs are more reasonable for the dead tree.

I have been a Lanoha customer for years, but probably not anymore. Last summer I purchased 2 beautiful rose bushes. They thrived and did great all summer, but died over the winter. I brought the dead bushes back (with original tags) last weekend and was hoping to exchange them but they said that specialty roses only have a 60 DAY WARRANTY?! That’s just ludicrous and proves they don’t stand by their product. Lowes, Menards, Mulhalls, and most other nurseries would exchange them, but that was just $150 down the drain. Never again.

Cayenne and Kristen went above and beyond to go get me an assortment of milkweed to chose a plant from. The milkweed was in the employee only area and the girls happily went and got me at least 10 plants to chose from. When they found out I was looking for monarch caterpillars, they went back to employee only area and pulled the caterpillars off the plants there and gave them to me to take home and rear. They made several trips to this employee only area for me and did it with a smile. It reminded me of what customer service used to look like! Lovely employees with a friendly, accommodating attitude!
All stars!

🌺🌼⚘️🪻🌷🌳🌵🌾🪴🌺🌿
Beautiful garden center with a huge selection. Plants, trees and flowers are well maintained. Also, carry home decor and gardening supplies.