Home Services reviews in Omaha, Nebraska

There was some miscommunication between us, the person that bid the job and the workers that arrived to do the trimming and some of the services weren’t completed. I made one call and the response was fast and friendly. The trimmers came back out the day I called, apologized and completed the job. Had a great conversation with them afterwards as well. Seemed like great people that cared about making the customer happy. Would highly recommend.

Lloyd and Korey (and the two other guys with them) did a fantastic job of trimming my autumn blaze today. They truly took their time analyzing the tree and made sure that the tree was trimmed just enough to strengthen it and improve its overall health while still maintaining its shape as much as possible. Thank you guys!

We had an amazing experience with this local, family-owned business. From start to finish, they were professional, friendly, and genuinely cared about providing the best service. You can tell they take pride in their work and treat every customer like part of the family.

Supporting a business like this feels great because you know they value honesty, quality, and building strong relationships in the community. We highly recommend them to anyone looking for a trustworthy and reliable company!

We couldn’t be happier with Kasey from American Arborist! As a certified arborist, he brought so much knowledge and expertise to our project. He was friendly, approachable, and took the time to explain everything he was doing, which made us feel completely confident in the care of our trees.

The job was done safely, efficiently, and with incredible attention to detail. Kasey’s professionalism and skill truly set American Arborist apart — we highly recommend him for any tree work! 🌳

I had my ornamental pear tree sprayed for copper rust in March. I paid them $250.00 for two applications of spray. They sprayed the first one and came out later to spray the second application two weeks later and told me my tree was dead. I have been trying to get a refund the past year. They keep telling me they want to make the customer happy and will get that refund check to me, but I have yet to receive it. These people are crooks and will over charge you for services. Do not use them.

Korey and Hunter did a great job of trimming our tree. They were extremely accommodating to my suggestions as well as personable and knowledgeable of what would work best. The mess was cleaned up and everything looks great! Thank you.

I want to express my deep appreciation for American Arborist. From the very beginning, their professional advice and clear communication gave me confidence in the decision to take down my tree. The crew was professional, friendly, and efficient, and they left the area clean when the work was done. I had a great experience and would highly recommend American Arborist to anyone looking for expert arborist advice and high-quality tree work.

Timely in arrival, quick work, being extra careful not to disturb neighbors cars or any other property; quick efficent work, excellent cleanup, and very personable guys. Answered all of my questions. Would absolutely call them again!!

Lloyd and Dennis did an outstanding job on our trees. They took the time to discuss how we wanted the trees to look and then checked to see if we were satisfied with their work. I highly recommend this team.

American Arborists removed a tree from our yard and trimmed a number of others. They did an amazing job. The crew was friendly and cleaned up their mess after they were done. Would definitely recommend them for any tree work.

American Arborist was responsive and professional. We requested a quote on our chokecherry tree in our backyard and they came out very quickly to do the quote and included recommendations for a tree in the front yard to be trimmed as well. We appreciated the professional opinion and we are so pleased! They even cut out a wild tree in our fence that we had not included on the quote, which was very appreciated. They were fast and affordable. I had reached out via email and phone call for some questions and they got back to me immediately. I would highly recommend! Before and Afters attached.

I just had American Arborist to my home to trim up my tree. Three guys showed up on time and everyone of them could not have been nicer. Lloyd was the tree climber and I trusted him to trim up the tree. He said he would treat this as if it was his tree. He really knows what he is doing! The tree looked great. The cleanup was great. I could not even tell that they had been out. I highly recommend American Arborist. I should also mention that their prices are very reasonable. These guys take great pride in their work and it shows!

Two crews showed up at my home. A crew to trim the tree in the front, and a crew to remove the tree in the back. Everyone that I interacted with was super nice! They were all very accomodating when a section of my fence needed taken down then put back up so that my dog would not get out of the yard. I could tell these crews were pros because they made everything look so easy! I definetly recommend this business, and I will use them again in the future! Good job and thanks for being awesome!!

If I could give zero stars, I would. It was the worst experience with any contractor, ever, honestly. The morning of the project, the project manager did not speak to me, the singer of the contract and spoke to the neighbor girl, a minor, for permission to do the project after a huge rainstorm the night before. Consequences of speaking to a 17 year old neighbor was that were they destroyed not just my lawn, but my neighbors' lawns, too. Huge dents from fallen limbs, track marks and torn sod...so much so that my neighbor's retaining wall was actually displaced from the soil being moved from the driven equipment.

My husband was deployed at the time and I had 3 months old twins and trying to get Mitch, the owner, to not just do right by us and repair our lawns but just to speak with me was like nailing jello to a tree. When I did get a hold of him, he yelled at me on the phone and was completely and utterly disrespectful. Expected me to just take the bad service and bad work and pay the bill. My husband ended up calling from the desert to get Mitch to be more respectful to me and understand where we were coming from. He said he'd fix it......lies.

He sent some highschool kid, who was also very rude delivering passive aggressive messages from management, as he said, out to "assess the damage" of my yard and my neighbor's. Mitch showed up with an assistant after, with a giant dip in his mouth, spitting in my yard and on the sidewalk entry to my house right in front of me, to take a look for himself. After everything, he had some guy throw grass seed down two weeks later during the hottest days of the summer, not fixing anything and then threatened me with a lien.

The absolute WORST experience with any contractor, EVER. Never received an apology about any of it. Despite all these other good reviews, if they have done it to one they'll do it or have done it to more.

Bad staff, bad service, bad work.

***Addendum: Come to find out the good reviews are from the previous owner of this company who sadly passed away and his son sold the company to the current fella, Mitch and his wife. Mitch is also under litigation, for price gouging the elderly. Nothing but bad word of mouth from people throughout the community and other tree service providers.

American Aborist was extremely professional! They provide excellent service and the crew was fantastic and super polite. Our tree had a tough location and they completely avoided our other tree and the fence it was next to! Perfect clean up, will have them back!

We had American Arborist remove a large tree from our front yard, and the experience was phenomenal from start to finish. From the first phone call, they were professional, responsive, and clear about the process. On the day of service, their crew showed up right on time, worked efficiently, and handled everything with care and precision.

What really stood out was not only their skill but their personalities. The crew was so friendly, kind, and down-to-earth — we actually sat and laughed together during breaks, and they didn’t mind me watching the process (which was fascinating to see). They made what could have been a stressful project feel fun and relaxed, while still keeping everything safe and professional.

They had the right equipment, kept everything under control, and cleaned up so thoroughly you’d never know a tree had even been there. Their combination of expertise, attention to detail, and genuine friendliness truly exceeded expectations.

If you’re looking for a tree service company that’s reliable, skilled, and an absolute pleasure to work with, American Arborist is it. We couldn’t be happier and highly recommend them to anyone needing tree work done! 🌳

We’ve had a fantastic experience with American Arborist, they recently trimmed two of our trees. The estimate and scheduling process was quick and straightforward. The crew showed up on time, they went over the work to be done with me to make sure we were all on the same page, the work was done quickly and they hauled everything away. The whole team was so nice and friendly. It’s great to have an attentive, professional and locally owned tree service.

He does things to my rug i I didn't think were possible.

Travis always does an amazing job cleaning our carpets! With 3 kids and two dogs we have him on speed dial!! Thanks Travis 🤙🇺🇸

Beware!!! I just had a run in with one of there employees. Crazy is an understatement. This lady (that is a strech) cut me off in traffic, missing me and another car my inches. When I honked at her and yelled at her to learn how to drive she exited her vehicle at the stop light and started to take my picture and said she would call my employer and get me fired for driving too slow. I was in my personal vehicle by the way. Then when I turned in to a gas station she stopped in the middle of traffic and backed up nearly causing yet another accident. All so she could turn into the gas station to take more pictures of my truck and me and my son. Crazy with a capital "C".

This company is the best in carpet cleaning in the area! The owner Brad Turner is very knowledgeable and does a great job! He can get your carpet cleaner than you could ever hope for with carpet that’s older and stained from pets kids and just normal wear and tear! His business has been in the metro for about 25 years and the quality of work shows that!