HVAC reviews in Henderson, Nevada
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My upstairs unit wasn’t working properly, within 24 hours of contacting Mr Gates a technician came out to my home, diagnosed the issue, sourced parts and repaired unit. Excellent communication, professional installation and technician all with no extra fees for quick service! Highly recommend this company for any HVAC jobs - trust worthy and reasonably priced!
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Such a wonderful experience! Great company and people. My questions were answered (and I had some goofy questions). They took the time to listen to me. The tech was on time and polite. He explained what was found so I could understand it. Scheduling was easy and they were on time with text reminders. I've used others in the past but will only use Mr. Gates Heating and Cooling from now on! They are honest, transparent and dependable! Thank you Mr. Gates (aka:Dawson, the owner)
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I had a great experience with Mr. Gates Heating and Cooling! From start to finish, the service was professional, honest, and efficient. They showed up on time, explained everything clearly, and made sure I understood my options before moving forward.
The quality of work was excellent, and you can tell they truly care about their customers. It’s hard to find reliable and trustworthy HVAC companies these days, but Mr. Gates and his team definitely exceeded my expectations.
I highly recommend Mr. Gates Heating and Cooling to anyone in need of heating or cooling services. I will definitely be using them again in the future! -
Last year my old unit was replaced by this company and installation, removal of old unit was done exactly as presented in quote. Today they came out and did annual maintenance - so happy that I found this company
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Very friendly and efficient service. I’ve used them to service my units before winter and now before summer. They are very thorough and honest. They have not tried to sell me anything or tell me to replace anything, but do let me know of the current conditions of my units and what services might be needed in the future based on what they see from wear and tear.
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When he arrived he was courteous and got right to work, it was a preseason system check. He did his work, not wasting any time. He explained everything and what I needed to do. He was excellent.
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I’ve used mr Gates for several years and love their service. Always on time and work has been flawless
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It’s hard to find honest people with good integrity. Mr Gates Heating and Cooling works for me. I fill I can trust his work, and his word.
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My A/C went out unexpectedly, and I couldn’t be more impressed with the service I received. Dalton went out of his way to fit me into the schedule quickly, which I truly appreciated. Kevin arrived promptly, diagnosed the issue right away, and expertly rewired the board to fix the problem. Everything was handled professionally and efficiently from start to finish. I honestly couldn’t have asked for a better experience—highly recommend this team!
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Mr.Gates Is an absolutely amazing company. They are incredibly prompt and always a pleasure to deal with. I can't recommend them highly enough. Thanks MrGates for saving the day again. ❤️
Especially in these times your rates and customer service is on point. -
The guy just came looked at the unit and said it looks good. Not really as impressed as the last time I had maintenance done. But I guess as long as it looks good and the unit works through the summer. I'm good with that. But for 49 dollars. I don't know??
Thank you for the response. And clarifying. I'm so used to always being told I need a new this or that needs to be fixed. I really appreciate the honesty and trustworthy response. It's hard to come by these days and I'm grateful for it.
God bless!! -
Great job troubleshooting. Honest diagnosis.
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Kevin researched our heating problem last fall and found a leak within a sealed component. He contacted Lennox and explained that component was faulty and it was covered by warranty.
Today he checked all three of our A.C. units before the summer season. They all passed Kevin’s careful inspection. -
Great service
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Great and fast service.
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Google, please add another ⭐️ for this Mom & Pop business!! They never seem too busy to answer my spontaneous calls📞😅 to prevent me and the doggo🐶 from turnin into soggy jelly beans🫘 in this LV🔥🔥
TY AC mechanic Hero-dude!🦸♂️#bearedHerosOFlv -
always on time and trustworthy. they service my business and home.
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Very good service. Dalton was great setting up appointment & Kevin serviced the repair. Very pleased with both.
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Dalton is very professional and easy to talk to. He answered my late service call and assisted in getting my AC unit working again. Dalton as a person is trustworthy and lives by his motto of "we're repairman, not salesmen". At no point did I feel pressured into paying more than what I needed him for.
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This company is always on time and is honest in their assessments when it comes to HVAC. It’s hard to find someone who will show up when they say they’re going to show up and not charge ridiculous prices. I suggest Mr. Gates to anyone needing help with their air-conditioning and heating.
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The worst thing that can happen in the winter is having your heater stop working. I’m very thankful for Mr. Gates HVAC because they were able to come out AND get my heater back up and running SAME DAY! I was in awe and so grateful for their service. 10/10!