Appliance Repair reviews in Las Vegas, Nevada

Very helpful, gave me great tips on how to keep appliances in good shape.

Very nice technician, I have had his service in the past

I was extremely pleased with our technician Rikki! Would give him 10 stars if I could!

Excellent service by Cristian!! Took way to long to find a part availability and price

William was a very polite and professional today at my home and very helpful

I think customer service is a joke. They want to keep charging for diagnostic they I charged me and my home warranty for and my washer lid is still sitting at my house on the floor

The two men were very professional and knew what they were doing

The technician was professional, courteous, and well informed. It took him, very little time, to isolate, and fix the issue.

You’re charged when you make the appointment so if they aren’t familiar with your particular appliance and can’t repair, good luck getting that $100 deductible back…I told the appointment maker the brand of my range and she put Kenmore..I DID NOT say Kenmore..happened twice…I’m out $200 and can’t get reimbursed to save my life…been transferred to 15 reps and 10 different phone numbers. I have no idea what to do.

The technician James Jamison was very thorough and paid attention to detail when he PMed all 3 of our devices. One of the best technicians that have serviced our 3 machines over the many years.

Sears has sent multiple technicians out, all incompetent, one was here about 3 times and did absolutely nothing but talk. The next finally ordered parts after 2 months of waiting and this last technician, Ray, decided to not only not show up but to lie and say he showed up and closed our case as if he actually did his job.
Customer service wont do anything or send another technician to do their job because Ray closed the case.
Would definitely not recommend Sears to anyone.

Our tech Dante was great. Very professional & explained what he was doing & what was needed to improve A/C quality

This is the second time Alex has been assigned to help us over the last few days. The first time he did not have appropriate equipment. The second time he didn’t feel comfortable finishing a job someone else started. But he did make sure that the other company was aware that we needed their help.

Water heater. I am concerned with punctuality, and I don’t think it was Alex’s fault. We were told about 1:50 for arrival. I took the day off (HS teacher). Alex didn’t arrive before 4:30. Yes, there were updates along the way. I could see on the map that his first gig was 20+ miles away, and it must have been a very long task. The question: do you have only one tech to work water heaters in Las Vegas/Spring Valley, in a region of 2.75 million people? His first job was down in Henderson! My initial call to repair services (in Texas) was very professional. When Alex came out, he was professional and very clear in his communication. He admitted that relighting the pilot light was difficult, (reason for call).

Ray showed up within the window scheduled, notified us in advance of his arrival and did a thorough check of all the appliances along with some suggestions on needed maintenance

Ray is knowledgeable, polite and on time. When he heard the noise from the dishwasher he knew right away what the problem was. He is the only one that has made sure the parts got ordered and checked to see that they were working on them. I have had a problem with my dishwasher since August 1, and had it not been for Ray, the work would have not got done. Now the problem is finally fixed.

Ricky is excellent. Professional and knowledgeable. Pls send him Friday.

I texted info so parts could be available. Didn't happen today. Double work for me and Technician. Maybe address coordination of Team supposed to be helping Technician. Make it easier.

The technician was great. But the customer service overall was the worst experience I have ever had.

Very polite. Straight forward about the problem.

The technician William was not prepared with the parts to fix my refrigerator as the virtual Richard technician said when I had the conversion the day before the appointment. On the day of the appointment the technician William charge me $139.99 just to give me a guest diagnosis of what could be wrong with my refrigerator and he said, I can bought the parts and my husband can install the parts, and he left. He made me sign three times without telling me what I was signing... never show me anything that I was signing. Worse experienced I ever have.

Very satisfied with Sears repair technician and service. They came on scheduled time. Notified us via texts.