Constraction reviews in Las Vegas, Nevada

Worst company I've ever dealt with in my life. Long story short paid over 20 k to have after 2 months, the grout in between the tile line is cracked and breaking. Manager told me they forgot to "upsale"me on grout sealant. Told me they would inspect spa jet pressure, never did. Heater was installed totally hazardous with electrical equipment exposed, smells of gas, heater doesn't work. After all the plastering was done, had the pool pump break, pool was totally green and a health hazardous swamp. Manager was MIA not responding. Have had puerile knock on my door for payment when work was not finished. Can't say run far far away enough.

On 3/1/17 we had our pool re-plastered. The price was good and well below some other companies I got proposals from. Jon was wonderful to work with and arranged to do the job very quickly. Once it was completed he sent Tom out to do a complimentary sweeping which really help with the plaster dust.The pool looks great and all employees were a pleasure to work with. Christy Pommier

They resurfaced my pool and did it incorrectly. I became aware of the problem 4 years after install when I was draining pool to replace the water. The pool had circles and cracks on the surface and when I touched them they sound hollow behind those certain areas. The pool is experiencing delamination which is a workmanship error during the resurface process. They gave me a 7 year warranty against delamination but will not honor their work or contract. They also installed drains that were not up to code in my pool as well. I became aware of that when I had another company come do an inspection because they wouldn’t even come out to look at my problem at all. They don’t care about the customer and provide a very sub par service. They don’t stand behind the work they do. Do not do business with them or Jon Winn. He doesn’t care. They have also been cited with a violation by the contractors board for not using properly trained licensed employees on contracts and using incorrect 1099s.
No one from the company ever came to inspect the damage. The pool was serviced by your company for the first year and we stopped service because your employee was keeping improper chem levels and wouldn’t show up. So any damage caused by chem was from your employees which could be the untrained improper licensed workers you were sited for.
Also the contractors board said they don’t investigate after 3 years , so basically you shouldn’t offer 7year warranty if you don’t stand by it. The National Plasterers council reviewed my damage and photos and agreed that’s it was a workmanship error causing delamination. But you still won’t honor your work.

Nationwide Pool is a Great Company. We first started out getting our pool drained and replastered and retiled in many areas and the job was done great..!! We continued using Nationwide as our Pool cleaning service and repair company. I would highly recommend them for any of your Swimming Pool or Jacuzzi or Filter needs and related issues. Thank you Nationwide Pool.

We were so happy with our pool and spa design and installation! The overall project turned out beautifully in fact we sold our home and the new buyers said they bought our home because of our pool and backyard space! Thank you Nationwide!!

Jon and his crew built our dream pool. His estimate is exactly what our pool cost and his timeline was even better. The pool was finished earlier than expected without any hiccups. We have referred Jon to several friends who also ended up using his company not only for new builds but remodels as well. Best pool company in Vegas!!!!!!!!!!!

We have two on-going projects with Nationwide Pools. One project has already received a one star review with great detail as to the countless problems/delays/poor customer service we have experienced. I will keep this one short, but encourage people to read through our other review. This second 1 star review is for the job they have simultaneously done on a rental home. I would highly advise using a different company.

I used Nationwide to automate my pool system. They were very flexible in scheduling the work. The technician came out and was very courteous and he cleaned up the jobsite. Mike came out on the second day and explained how I could operate my swimming pool equipment from my smartphone. It was a great service experience and I could highly recommend Nationwide.

BAD COMPANY. The subcontractor replaster my pool. They plastered over the pool drain on the bottom of the pool. My water fall gets the water from the bottom of the pool drain. After John tried looking at the wrong place with a camera. He looked at the drain for the waterfall. John thinks he a professional. He did know how the water gets back to the pump. Nor did he think to call the subcontractors. Didn't call me back to fix it for 2 months. Then John said he doesn't fix my problem. So I said am I going to have to get my waterfall fixed and the sue nationwide pool. He went ballistic. If anyone needs a job done go to the subcontractors directly. By the way I got my waterfall working. Thanks John for reminding me to get u my bill.
It took u 3 months to respond to my review. If anyone needs help on getting subcontractors let me know. Keep watching. I'll post there responses. It might take months.

Jon and his team serviced my pool for years and was always on time and pool stayed clean. Also when my pool needed a remodel there price was reasonable and everything turned out beautiful I would recommend him again.

I got 3 estimates and Nationwide was the cheapest and did 3 times the work the other companies planned on. Jordan did the estimate and was very helpful in describing exactly what needed to be done to fix a leaking skimmer. Carlos did most of the work himself which was amazing. I highly recommend Nationwide for your pool rebuild or repair. Ask for Jordan to get your job started.

I really wanted to remodel our pool's outdated bowl style water feature and get rid of the also outdated old waterline tile. There were also cracks in the pool deck. They did a gorgeous water feature based on a picture I had of what I basically wanted and they were so good with keeping on time and offering alternatives when some materials for the remodel didn't arrive in time (lots of shipping and supply issues happening now due to COVID). They even suggested an acid wash based on what they saw when the pool was drained that I didn't even know would make such a great difference when done! I'd hire them again for sure and Scott was so helpful in answering my random text questions during the process.

We used Nationwide Pool to re-plaster our pool and to resurface a large amount of cook decking around the pool and rear yard. They offered a competitive price, they took care of business in a timely manner and did a great job! Highly recommend.

Jon and Nationwide Pool made my dream come true! I waited 20 years to have a pool built and they made it a reality. They answered all questions and kept me informed on every step throughout the process. The final result was exactly what I had envisioned and it was done earlier than expected! Thank you to the Nationwide crew. You guys are all awesome to work with!

UPDATE: I worked with Mike and he has been a total dream. Professional, knowledgable and honestly my favorite pool professional that we have had the privilege of working with. I have a feeling that had Mike been in charge of our pool build, it would have been an amazing experience.

I gave them a 4 out of 5 because our experience building a pool with Nationwide was horrible but I believe that was more directly connected to the foreman on our project and less with the company. We are still fixing a few minor issues from the original build but I look forward to working with Nationwide Pools in the future.

I have been using Nationwide for several years now. They are very responsive and have done a fantastic job of cleaning and maintaining my pool. They also service any repair work that needs doing. Any malfunctions have been resolved quickly and inexpensively. Most of all I trust the judgment of the owner Mike who is always available to respond to questions and concerns.

Horrible experience with these guys. I requested someone to troubleshoot my filter which was not priming. John explained the price to have someone out there is $180.

The technician arrived and identified the issue. The technician said it requires parts so they will provide an estimate and we can apply all or part of the $180 towards the next time estimate. Considering nothing was resolved and he was only here a few minutes, I thought this was fair.

I call John to explain. When I bring up what his technician said, he dismisses my question and escalates into an argument. At this point, he's yelling that we (customers) are always trying to take advantage of him. He ends his rant with "So what do you want to do"? I said stop yelling at me. I'm just repeating what your technician told me. I'd still like the estimate on the job you started. His response was that he was "done" and he's had enough and hung up.

Apparently, this was the owner. He made a point of telling me that in mid-rant.

DON'T WALK AWAY. RUN FROM THIS BUSINESS.

$180 refunded back to my credit card after I disputed.

Nationwide pool exceeded our expectations! Not only is their staff lovely to work with- their expertise in the field is 5 STAR! They truly treat you like family. We had several design meetings on the pool design and backyard landscape to be sure every detail was included just the way we wanted it. Friendly staff, on time workers, great communication and a beautiful swimming pool! Highly recommend!

We resurfaced our pool and had the hot tub taken out. It opened up our pool so much plus they left all the seating from the hot tub and the jets. It looks absolutely beautiful. We are so happy with nationwide pools and the wonderful job they did for us. I would recommend them to anyone all the time, they are a awesome company to work with, they did all this for a very reasonable price. Their professionalism is at the top of any company I have ever worked with. Please consider them for you pool needs you will not regret it, I promise you that.

They did an excellent job, very thorough and walked me through every step

I have been a customer of Nationwide Pools for many years. They built my last pool and designed my entire backyard. Their quality of work is superb and they have excellent follow up service even beyond warranty expiration. The pool construction went so smoothly that both my neighbors had Nationwide Pools built. Three houses in a row all Nationwide built.
Highly recommended with competitive pricing. Jon Winn takes pride in his business and that flows down through his entire team from sales to his site supervisor to the weekly pool cleaner.