HVAC reviews in Las Vegas, Nevada

4.7 based on 9305 reviews Back to the listing
    5

    James gave us a heads up before arriving. He and his colleague did an excellent job providing our AC with its yearly maintenance. Dwayne was incredibly proficient. He sent a text prior, and had good manners. This was a standard air conditioning evaluation. Everything turned out well. Dwayne replaced the filter. We were very satisfied with the service. Brody arrived punctually and clearly explained everything. He demonstrated how to replace the filter in the AC unit and clarified the issues our AC was experiencing. He was very courteous. James got in touch before showing up. He was timely, efficient, and respectful. He performed a thorough check-up on our AC unit and answered my inquiries. A truly excellent service technician. Dwayne was prompt and polite. He carried out a comprehensive eight-point inspection of our AC unit. Everything was in good shape. He was very responsive to our questions. We were very pleased with the service. James was punctual and extremely courteous. He thoroughly explained how to operate our new AC unit and thermostat. We were very satisfied with his service. Finally, Brody was very respectful and efficient. He took the time to explain things to us. He is an excellent service technician. All of these positive experiences happened in Las Vegas.

    5

    the team did an excellent job finding the leak in our ac unit that another company couldn't locate. brody has been really great at fixing the problems with our system, and now it's blowing cold air just like it should. before this, we had trouble with the thermostat, but they replaced it under warranty with no hassle, even though we went through three thermostats. brody is very careful with his work, always making sure to check everything and solve any issues. i would definitely call them again and recommend them to others.

    5

    the two technicians who came out today were extremely professional and worked quickly to check my ac unit. they discovered a problem that could have caused serious damage to my air conditioner, especially with the hot las vegas weather. they explained everything clearly and fixed the issue right away. the pricing was fair—much better than other ac repair companies i have tried before. communication was excellent; i was told early in the morning that there could be a slight delay due to another emergency, but they still arrived exactly at the scheduled time. i’m really happy with the service and would definitely recommend them to anyone needing ac repair in las vegas. this is a business that truly cares about its customers.

    5

    thomas & sons hvac company installed a 17.5 seer hvac system for me several years ago, and i am very happy with their work. james and his team not only took care of the main installation, but they also helped with some extra ductwork and even ran an electrical cable, which was outside the original scope. their attention to detail and willingness to go above and beyond really impressed me. the system has been running smoothly ever since, and i haven’t needed any repairs or follow-up calls. they specialize in installing hvac systems and walk-in coolers for both businesses and homes, and i highly recommend them for any heating and cooling needs. living in nv, reliable air conditioning is a must, and i’m glad i chose them for the job.

    5

    Once again, the AC repair team saved the day for me. I noticed my blower motor wasn’t working, which was making the AC condenser freeze up. I turned the system off right away and called for help. I was able to get a next-day appointment in Las Vegas. James, the technician, called in the morning to let me know when he’d arrive. He kept me updated and managed to get a new blower motor installed the same day. Now my AC is running smoothly again. Great job to the whole team!

    5

    we had ductless mini-splits installed in three rooms of our house. recently, we also had an ac repair and maintenance check done. james is the most responsive and prompt technician i have ever worked with, always quick to answer questions and provide clear estimates. the crew is fantastic—very polite, professional, and always happy to explain how things work. the way the company is managed shows real integrity, and that’s why we’ll keep using their ac repair services. i chose them after reading their website and information. a service company willing to teach its customers about ac repairs truly stands by its word and work!

    5

    My vacation tenant let me know in the evening that the heater had stopped working. The usual repair company was closed, so I reached out to Thomas & Sons HVAC Company because I knew they were still open. Brody picked up the phone quickly and said he could arrive within 45 minutes. The heater was back up and running just over an hour after my tenant first contacted me. The tenants were really happy and mentioned that Brody was friendly and professional. Communication was clear, and the service was great. The pricing was very fair for replacing a starter capacitor, and Brody also drained the line and gave the heater a full check-up.

    5

    I've used this company before when my heater wasn't working, and they were great back then—really fast and professional. Recently, I had trouble with my furnace, so I gave them a call. James came out right on time and quickly figured out what was wrong. I needed a new furnace, so they set up an appointment and replaced it. The team got everything done much faster than I expected, were very respectful, and did an excellent job getting my heat working again! I would recommend them to anyone needing heater repair. 10/10 service!

    5

    thomas & sons hvac company is fantastic. easily the best hvac contractor i've worked with. here's what stood out: they really understand the details of modern all-electric heat pump systems, including how they affect comfort and energy efficiency. we upgraded our home with energy-saving features, but the original plans missed adding extra dehumidification. brody came out after the renovation and installed a dedicated dehumidifier for our system, which quickly brought the humidity in our house down to comfortable levels. reliable, knowledgeable, and excellent service.

    5

    My furnace stopped working, and I needed heater repair. I couldn't get my old company to come fix it, so I reached out to Thomas & Sons HVAC Company. James answered my call directly and was very helpful, letting me know the part I needed might take a few days to get in. I managed to temporarily fix things until the part arrived. We scheduled a service appointment, and Dwayne came out to handle the repair. He was friendly and knew a lot about heaters. Dwayne quickly figured out what was wrong, fixed the water buildup issue, and even noticed some extra alerts on the control screen that the previous company had missed. I’m really happy with how everything turned out and feel confident about the service I received.

    5

    This is a great company. Brody came out just a couple of hours after I called about my heater, and he explained my options clearly. He also gave me a quick fix to keep my heater running for now. I chose to have my furnace replaced, and the installers were friendly, fast, and made sure I understood how to use and take care of my new heating system. I feel confident calling them again for any heater repair needs and would recommend them to others too.

    5

    We are extremely pleased with the heater repair service we received from start to finish. I called after regular hours, and I was quickly contacted the next morning. I spoke with the manager, and he immediately understood the heating problems we were having and explained what needed to be fixed. He was very friendly and helpful. Brody was our technician, and he did an amazing and professional job. He arrived on time, repaired our heater, and even found and fixed another problem we didn’t know about. Brody also gave us helpful information about other options if our old furnace couldn’t keep up. I highly recommend this company for any heater repairs, and we know who to call if we ever need a new furnace in Las Vegas. We are very impressed!

    5

    we had a great experience with our recent heater repair and duct work service. they had previously installed a new furnace and ducts at our last house, and we were very happy with how everything turned out. so, when we moved into our current place, we didn't think twice about calling them again for our heating needs. brody came out to check the space and gave us a clear, fair estimate for the work. the team came over and spent the whole day installing new ductwork and moving the furnace to a better spot. now, everything looks neat and the heater runs more efficiently than before. we highly recommend this company for anyone needing heater repair or duct work. they are honest, reliable, and really know what they are doing.

    5

    we got back home after a trip and noticed the house felt warmer than usual. even though the air was blowing through the vents, it just wasn't cooling down, probably because of the recent heat wave. by the next morning, our place was still hot, around 80 degrees. i searched online for ac repair and a technician named brody came out the same day. the best part was that the problem was an easy one—a clogged condensation drain line had triggered the safety switch and shut off the ac. brody fixed it quickly and only charged a fair service fee. it was a relief that they didn't try to upsell me or charge more than needed. i'll definitely call them again if i have any ac trouble.

    4

    We have relied on Thomas & Sons HVAC Company for regular AC service in Las Vegas for many years. Their team is always professional and quick to respond whenever we need help with our air conditioning. When our original AC unit needed replacing, we got several quotes, and Thomas & Sons HVAC Company offered a variety of budget-friendly options. The installation was smooth and professional, with Brody taking extra time to explain how everything worked and making sure we were comfortable using the new system. Recently, after many years, our AC started losing refrigerant and showing signs of trouble. We knew exactly who to call. AC technology has come a long way, and Dwayne carefully walked us through all the new options that would suit our needs in the Las Vegas heat. The installation process was once again efficient and professional. The team made sure we fully understood the new system and how to use the thermostat. Everyone was friendly and patient, taking great care to answer our questions and make sure we felt confident with our new AC setup.

    5

    The crew was very prompt and courteous. Brody, Dwayne, and James did a thorough heater repair job and made sure to clean up everything before leaving. The new furnace they installed runs perfectly and is very energy efficient. They finished all the work in a single day and even took away the old heater and all the packaging materials. This is one of the best experiences I’ve had with a contractor—prices were very reasonable. I was given several options for services and payment, which really helped with my budget. I highly recommend Thomas & Sons HVAC Company for anyone needing heater repair or replacement. They explained all the different heater packages and benefits so I could make the best choice. I’m very happy with their service and will use them for all my heater repair needs in the future.

    5

    the hvac team showed true professionalism from start to finish. very knowledgeable and focused on customer care, not just making money. they treated me like family with no drama or attitude, just honest hard work. james listened carefully to my concerns before even looking at the air conditioning unit, which made a big difference compared to other companies. he seemed to know exactly what the problem was right away. pricing was very fair and reasonable for the work done. i really appreciate the excellent service, hvac knowledge, and the way they put customers first. wish more companies were like this.

    5

    We are really happy we went with Thomas & Sons HVAC Company when our furnace began having problems. One night, we noticed our furnace wasn’t working right and reached out for help. They responded quickly and made us feel comfortable about the situation. James came over the following morning to inspect everything and took the time to clearly explain what was going on, as well as all our possible repair and replacement options. We decided to go with a new furnace, and the installation process was smooth. The technicians were very professional and answered all of our questions, making sure we understood how everything worked. We definitely recommend their furnace repair and installation services to anyone needing help with their heating system.

    5

    Thomas & Sons HVAC Company did a fantastic job replacing both of our furnaces. James and the team were professional, polite, and made sure to leave the area spotless after finishing all the work. They were flexible with scheduling and worked hard to get both furnaces installed quickly and efficiently. Throughout the process, they answered all our questions and explained every step clearly once the job was done. Even the inspector who came by mentioned the installation was done really well. Overall, we had a great experience and would gladly call them again for any furnace repair or maintenance needs.

    5

    i have a home warranty, and recently needed heater repair in las vegas. at first, i was unsure about the process, but the technician, dwayne, explained everything and helped me understand my options. even though some parts for my heater were on backorder, dwayne made sure i got the right solution. the company worked with my warranty provider to get me credits and a big discount on a new system. they installed the new heater really fast, even staying late to finish up on a friday. later, they returned to set up a new programmable thermostat too. i'm really happy with how everything turned out. the technicians were polite and made sure everything worked perfectly before they left.

    5

    After moving into our new place in las vegas, we started having trouble with the heat pump on our AC system. We had another company come out first to unclog the condensation line, but they didn’t really fix the problem and wanted to charge us more for another visit. That’s when we decided to call an ac repair company, and james showed up the next day. james explained what had gone wrong with the other fix in a clear and respectful way, and he took the time to show us exactly what needed to be done. he charged us a fair price, worked fast, and even added a few extra services that really impressed us. we really appreciated how honest james was about the condition of our unit. he gave us a realistic estimate on how long it would last, without pushing us to buy something new right away. we plan to use their ac repair service again in the future, both for regular maintenance and when it’s time to replace our system. we highly recommend their team for anyone in las vegas needing ac work. also, james went out of his way to return a flashlight we accidentally left in the attic—really thoughtful service!