Plumbing reviews in Las Vegas, Nevada

4.7 based on 4598 reviews Back to the listing
    2

    Not saying this company doesn't do good work, but be forewarned, they will GROSSLY overcharge you. Usually I wait to get 3 quotes prior to getting a job done, but being in a rush to have a job completed so that I can move into my place, and they knew that, overcharged me nearly 3 times the cost. Of course after they did the 3 simple task, the other quotes finally came in and I was outraged on the price I paid them. I attempted to meet with the owner for over 2wks to discuss the situation and see if they'd make it right, but something was ALWAYS coming up, or they couldn't make there schedule mesh with mines. Keep in mind they're located less than 2 miles from my property. I told them to talk to my contractor and they refused, as they knew they were in the wrong. I thought this was a good reputable company, but I was terribly wrong. Feel free to try them out yourself, but don't say you weren't warned!

    5

    I have used American Brothers a number of times for different needs. They are responsive and reliable. I have had 2 emergencies and they were quick to send someone to do the fix. You can count on Michael for quality service. Additionally, Miguel (supervisor) provides oversight by reviewing photos of work completed - shows commitment to quality.

    5

    We purchased two bathroom sink faucets and made the attempt to install ourselves. To our surprise, we needed certain tools to complete the job. I reached out on Yelp and American Brothers replied right away. I spoke with Brian and he was able to set up a free estimate the next day (Saturday). On Saturday, Anthony came out and gave us a fair quote and we decided to move forward with the project. Anthony completed all of the work and did a fantastic job.

    I also was made aware that the company does other household projects too. We will definitely use them again for our future plumbing projects!

    5

    Chris and Mike a great! They are very punctual, friendly, professional, knowledgeable and informative. They worked together to get the vapor sensor and exhaust piping replaced on my water heater. They were done in no time at all. They even took the time to look at a couple of other repairs that are needed around the house in order to give me an estimate while they were there. They are very cost effective in comparison to other estimates I had received. I'm excited to say I found a go to Plumber(s)!

    5

    If you are in need of a plumber, I strongly recommend this Company because they are fortunate enough to have such an amazing team member like Michael. Michael went over and beyond during my time of despair. I needed a repair done to my water heater to meet inspection so I can sell my home and needed it done yesterday! He understood the importance of the matter and was there the next day. He had the upmost respect and world class customer service. His years of experience and knowledge in the industry truly helped me be more at ease and I consider myself blessed that he was plumber assigned for my repair order. It didn't matter how long it was going to take, he was going to make sure the job got done and done right. Please ask for Michael and you won't regret it!

    5

    Great experience! We had an emergency need late at night for plumbing help and I was lucky to find this company on Facebook. I was able to get something scheduled within the next 14 hours! So easy to schedule, everyone was so great to work with. Matt came out to help and he not only fixed the issue but was so kind to my kiddos who were home and curious about his work.

    5

    Absolutely amazing company. Ruben was professional, courteous, fast and extremely helpful. He left and got the part after a free inspection, and had me fixed within 2 hours for a broken garbage disposal. I was quoted a 12pm-2pm arrival and he was able to be here by 11:30am (he did call and ask if coming early would be okay as well), and finished by 1:15pm. I didn’t know I could have a favourite plumber. I’ll be recommending them to everyone and never going elsewhere for service. Can’t say enough good things but the main point is to hire them, especially Ruben if you can.

    5

    I would recommend this company to anyone looking for a plumber. Their response was immediate and the cost was fair. Michael was the best. He explained in detail and showed me what the problem was as he fixed it. His honesty and friendliness was exemplary. In short time I felt that he was treating me as he would a member of his family. He is a great ambassador for this company. Job well done Michael. Thank you American Brothers for sending him.

    5

    American Brothers was absolutely amazing. They instantly responded to our service call for a massive leak in the reverse osmosis system under our sink (on Christmas Eve Eve no less) and had a technician out the next morning right at 8:00am (on Christmas Eve!). Chris was quick to diagnose the problem, acquire the necessary parts, and fix our leak. Not only that, they charged a fair price for the work and were able to expeditiously complete the repair. American Brothers legitimately saved our Christmas, and that says something in 2020. We will definitely call them again for our plumbing needs and will highly recommend them to all of our friends and family.

    5

    My experience with this company has been short but sweet. My first contact was with the office manager, I think his name is Brian. He worked with me several times to work their tech into my schedule and was most personable and helpful. I had a fair amount of plumbing issues for my rental property. A few companies I called for estimates were very high and the attitude of the tech was "your house is in bad shape and needs a lot of work". After his sales pitch, they sent in the "closer" to finalize the deal, but I didn't like their aggressive stance. American Brothers really impressed me by sending Clint Adams to do my work. He singlehandedly changed out my old hot water tank, rebuilt my toilet, adjusted another one, and installed two new faucets in the bathroom. Not only was he knowledgeable and professional, but he was a very personable man who explained everything to me who understands very little of plumbing issues. As a retired military guy, I appreciated that the company hires veterans and their phone number says it all. I was also impressed with Clint's workmanship and how he was very neat and kept my place clean. I told him next year I will ask for him personally; however, I think anyone would do well with any of the technicians, as the company itself is very consumer-focused and offers excellent work at a fair price. I would heartily recommend them.

    5

    Michael with American Brother's Plumbing was on time and very professional. Once problem identified quickly and efficiently fixed the problem. Outstanding customer service and if needed would call them again. Keep in mind you are paying for their expertise in that area and to fix a problem that you can not-worth every cent.

    5

    After dealing with a different terrible plumbing company last week I needed to find a new plumber ASAP and had to find someone reliable. These guys were fantastic! Made an appointment and they showed up the next day, didn’t overcharge and were extremely friendly, knowledgeable and told me everything in detail so I understood what they did.

    If I have any future plumbing needs they will be my go to!

    5

    I never imagined I could have a bathroom this fine, and now it's a reality thanks to American Brothers Plumbing. I didn't know what I was getting into at first, but they guided me every step of the way, from picking out designs and tile to selecting the fixtures. I have used American Brothers for multiple jobs, and I'd be happy to use them again, and to recommend to friends and family.

    5

    Anthony, was on time, he checked out the waterline problem, he came to a solation, and we discussed it, and his way was the best, way to go, He gave me a quote. I said ok, he left and got the parts he needed and came back and went straight to work, when he was finished, I paid, and he was so very nice, I would use his service again. His job looked net and took care of my problem. Thank you again Anthony.

    3

    In November 2024, I hired Plumbing Brothers to fix a water leak. They came out, did an evaluation, and told me the solution was to replace the main water line, quoting around $3,800. I agreed.
    The next day, someone came to excavate and expose the line, and the day after that, a different person installed the new line. That same day, they also covered the excavation.

    Part of the amount I paid included about $300 for a city inspection, which they said they would handle. However, the day they replaced the line, they immediately covered it without any inspector showing up. I called them to ask about it, and they insisted that the inspection had been done. I requested proof of the inspection approval, and they said they would send it by email.

    After two or three weeks of back-and-forth, with excuses about emails not going through and promises to mail or hand-deliver the paperwork, I found out — around February — that the inspection had never been scheduled. They admitted there was a communication error, meaning they had been giving me excuses for months instead of being honest from the start.

    They said they would re-expose the line and call for a proper inspection, but even after that, they stopped answering my calls and messages.

    While the physical work they did looks good, they charged me for something they never provided — a full and properly inspected job. If I had known this would happen, I could have hired an unlicensed contractor for $1,500–$2,000 less. It's disappointing to see a company recommended by the Water Department not follow the protocols that are supposed to ensure quality and safety. I'm sure the Water Department doesn’t realize they are recommending companies that cut corners like this.

    In the end, it's not just about the money — it’s about doing the job correctly and professionally. I truly hope this doesn't cause me bigger issues down the road.

    5

    American Brothers Plumbing was recommended to us by a friend in our neighborhood who is also a home inspector. We had a small leak at a connection in a drainpipe. They were able to come to our house within hours of our call. Chris and Michael created a tidy access point and made the repair on the spot. They assessed that the hairline fracture probably occurred due to natural house settling. They covered the access in a way that the area could dry, but our cat couldn’t get in. This made it safe until our contractor could finish restoration and repair of the surrounding structure. Very efficient and appropriate work. As a bonus they gave us maintenance tips on how to best keep our overall plumbing system healthy and functioning properly. We recommend this business for straight forward assessments and repairs.

    1

    I didn’t find the service at the time particularly bad, but I thought the technician could have been more professional. The time stated they would be there was originally 8-10, then they called and stated 10-12. He was still late by over a hour and didn’t acknowledge it or apologize. We understand that things happen, but still. He also made a comment, with his tone, that was a little off putting about how his machine almost broke during the job and how long had this been going on (kinda like it was our fault) and we literally just moved in.

    The worst part of it was paying for the camera footage taken during the job, and calling the company several times to retrieve it. Come to find out the camera service we paid for wasn’t even recorded by the technician (the receptionist stated that’s usually discussed beforehand, but the technician didn’t do that), but he did take pictures though. We never received the pictures. We called the company four times over the course of two days, and never received a thing despite being told that we would. I could be wrong, but I don’t think they have any camera documentation and that is why they keep giving us the runaround with no results. I feel like that service was ultimately a waste of time and money!

    5

    Michael did an outstanding job installing my floating vanity in the guest bathroom of my older home. Given the incompatibility of the plumbing with the European-style vanity, he had to open the wall and rework the old piping, ensuring a secure and concealed installation. Although we ran into another drywall issue that I'll need to have fixed soon (due to a poor job of the previous homeowners that may cause the shelf to not be as secure), Michael said that he would return after the drywall Job is complete and reinstall the vanity shelf. All in all, the final result is a beautifully installed vanity.

    Throughout the process, Michael demonstrated a high level of professionalism, friendliness, and efficiency. I am thoroughly impressed with his skills and dedication to delivering quality work. I wholeheartedly recommend this company for their excellent service and the positive experience I had with Michael.

    2

    This review is based on my recent experiance of having American Brothers come out and trouble shoot a Rheem water heater they installed for me about 3 years ago. A tech was sent out initially to trouble shoot why my hot water was not lasting as long all of a sudden after three years. He performed a "fill my tub test" and after filling it half way with hot water , figured it was good. It was not good and about a week later and having the same hot water duration probelm I called and the same tech was sent out again. Before this appointment , I did some research of my own to try and trouble shoot the water heater myself. I drained and flushed it with no sign of any debris , which was surpising considerning the hard water where I live. I stopped short of inspecting the "dip tube" which by most accounts was probably the probelem if their was no sediment build up. The tech came out again and after a short discussion and my input about the dip tube , he was pretty adament that it was not dip tube , but offered to charge me $240 to check it and this was on a water heater they installed and still under the parts warranty. Seemed way to high a cost and sent him on his way. I proceeded to check the dip tube myslef and what do you know ? It was missing or more like fallen off and was in the tank now. I called and spoke with the staff and explained everything and was to hear back with an estimate and how to get the warranty part , this was a couple of days ago, which isn't bad except this issue has been in play for almost two weeks now and I had to sort it out myself. Not good business for a cmpany whos tech left my wife a $8200 tankless water heater brochure as if I would be comfortable with Amercian Brothers ability to service such a high end and cost installation after there tech could not identify a broken dip tube. The only positive side of this is that everyone was friendly and accomadting and the tech was sent out quickly both times .

    5

    Universal plumbing rocks!

    5

    Always on time! The service is fantastic and the prices are very fair.