House Cleaning reviews in Reno, Nevada
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I can not say enough good things here! My husband and I both work full time and keeping up on the housework was killing our weekends. We decided to try out a monthly house cleaning service and now I don’t think I can ever go without Katie and her team.
Thorough - My floors are spotless and they even did the dishes (which I HATE doing) and thoughtful - made cute little folds in the toilet paper roll and paper towel roll. Adorable!
Thank you Katie! See you and the team next month! -
I'm glad I found Reno's Biggest Little Cleaning Company, a great local cleaning company. Been using RBLCC for months now, I switched because my previous cleaning service was really disappointing me on the quality for the price and they were never on time. RBLCC is much better; they get to my place on schedule and go above and beyond on the quality of the service plus they have good communication.
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Our apartment gets cleaned every 2 weeks, and it’s always spotless! The cleaners are friendly and they do an incredible job, and Katie is always responsive. I highly recommend Reno’s Biggest Little Cleaning Company!
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I really appreciate the work RBLCC does! It's a relief to come home from work and spend time with my family instead of frantically cleaning the house. Sometimes the quality of the cleaning and what gets done can change depending on who is doing it, but I've never had a complaint. They even work around my crazy schedule. The price is fair. This busy working mom so appreciates the help!
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Katie and her crew are amazing! We had used 3 other cleaning companies and no one made our house look as good as Katie’s company. They were on time and efficient too. Highly recommend!
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Love the work this company did for me, made my new house feel even newer. Honestly don't know what I would have done without them after the mess I had on my hands, but Katie and her crew fixed it up right and fast, and it feels so nice knowing I can rely on them in the future.
Recently moved into a new house and the old home owners neglected to mention just how poorly upkept they left their house. So dirty behind all the furniture and curtains, could hardly see out of the windows in the back of the house.
As an owner of a business myself, I couldn't find the time to clean the house on my own, luckily Katie and her crew took care of the mess and gave me the time to work without the worry at home. Windows were sparkling, bathroom so clean I was almost scared to use it in case I made it dirty again, and all that dust that bothered my allergies was gone. Felt like the house was worth a million dollars after Katie was done with it.
Thank you to Katie and her crew for the hard work you did for my home -
Less than satisfactory cleaning done, I had to spend 4 hours cleaning after they finished cleaninh.
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Set up first appointment for cleaning 1+ week ahead of time and the cleaner was 2.5 hrs late. Waited with no warning call and finally spoke to a gal on the phone who said she would contact the cleaner and get back to be. Didn't get a call back and half hour later the cleaner showed up, but I was on my way out already and had to cancel. Not a good first impression.
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This group is amazing!! Katie was responsive, friendly, and answered all of my questions. The team she sent to clean our client's home did a great job! Professional, thorough, and stuck to the time frame as scheduled. I'll definitely be calling them for future cleanings.
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Recommend this service for anyone looking for a good fair price for quality housecleaning. Katie, the owner is responsive and very easy to work with. Removing one star simply because the cleaners don’t always show up at the same time depending on how detailed the service before me was. But when they are here they work fast and efficiently.
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So far i've only had two house cleanings with great results. Following the third cleaning I was highly disappointed with carpet stains that I had voiced my concern too company personnel. I ended up using my own home carpet shampooer. I ceased using their service due to this.
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I went through so many different cleaners in the past because I am very particular about the cleanliness of my home. But now finally the search is over since I have discovered Reno’s biggest little cleaning company. I have nothing but positive things to say. You can tell that they truly care about the quality of their work and more importantly take take pride in it. Which is a rarity to see in this day and age. They are very friendly, and The customer service is top notch. Highly recommend this company.
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I’ve been a customer for about a year, and I’ve been continuously impressed by the level of service I’ve received from Reno’s Biggest Little Cleaning Company. No matter who shows up for the job, I know I can expect a quick, professional cleaning service. The owner, Katie, is also very quick to respond whenever I have a question or need to reschedule a service. The pricing is fair and competitive, and I always look forward to my monthly cleaning.
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We recently moved into a rental that needing a surprise cleaning upon move-in. We didn't have a place to stay, so we needed someone to clean it ASAP. The Biggest Little Cleaning Company was able to come out on short notice and do a deep clean for us. They did such a great job that I felt so good about moving in after the cleaning. I definitely will use them again in the future!
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Katie and her staff have been wonderful! I’ve been utilizing their service for at least the past year and a half, twice a month on average. I’m usually not home when they come, and I trust them to always get in and out in a timely manner, and have the place looking and smelling beautiful when they’re done! You’re quick to understand what I’m looking for, and if anything is ever not 100% the best, Katie and her girls are easy to work with to get it resolved and taken care of. I have recommended them to several others in the area. as long as I am in Reno, I will be utilizing Reno‘s biggest little cleaning company!
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I recently hired Reno's Biggest Little City Cleaning Company for a move-out cleaning of my two-bedroom apartment, and I couldn't be more impressed with their service. From the moment I contacted Katie back in May to schedule the cleaning, everything went smoothly.
The cleaning crew did an outstanding job yesterday, surpassing all my expectations. Their attention to detail was remarkable, and they managed to achieve results that other cleaning companies I have used in the past couldn't. I was particularly amazed that they were able to remove the stubborn water stains from my glass shower door, something I had struggled with for a long time.
The professionalism and thoroughness of the team were truly commendable. I will definitely be using the Biggest Little City Cleaning Company for any future cleaning needs and will recommend them to my friends and family without hesitation.
Thank you, Katie, and the entire team for your exceptional work and for making my move-out process so much easier! -
Working with Biggest Little City Cleaners was incredibly straightforward. From the first message to the final confirmation, the communication was clear, prompt, and professional.
Scheduling was a breeze, with quick responses, flexible timing, and no unnecessary hoops to jump through. It’s refreshing to work with a business that respects your time and makes the process feel effortless.
Special shoutout to the owner, who was friendly, organized, and clearly takes pride in running a tight ship. That kind of leadership shows in the overall customer experience.
If you’re looking for a cleaning company that’s easy to work with and well-managed, this one’s definitely worth checking out. -
I always look forward to my cleaning day. My house is always very clean and smells wonderful. Ruth provides our cleaning service and is excellent! She's so nice and very thorough. It's just amazing how long my house stays clean until my next service. She always takes a few minutes when she walks in to say hi to our fur babies and they are so excited to see her too. The owner Katie, is very responsive to any questions you may have and will work with you on any changes to your regular schedule. Thank you Katie and Ruth!!
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Very disappointed. Was told I was scheduled at 9:30 and when they didn’t show I called 3 times and finally got a call back. Was told they arrive in a 1/2 hr window (nothing was ever said about that during booking) and was told they were pulling in. 40 min AFTER that they arrived! I had very specific requests that I wanted done for a move out. While the girl did a great job on the oven and our kitchen her husband was upstairs working on our two bathrooms, or so I thought! We were busy moving final items out and they walked out when they were done and we tipped them very well! Came to find out the guy didn’t even clean one of the bathrooms before moving onto a task I requested only if time allowed! I was not happy I had to spend hours I didn’t have cleaning it and that we tipped them when we shouldn’t have!! We specifically didn’t clean for a couple months since we knew we would book a move out cleaning so things needed a little more elbow grease! Called Katie and left a message stating I had concerns and she never returned my call. This company was recommended to me and now I don’t know why. Will definitely not be recommending them to anyone I know! Don’t ever book service with this company!!!
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I absolutely love Reno's Biggest Little Cleaning Company and how wonderful they have been to me. I need a lot of help with organization and clutter reduction and they deliver time after time. I can't believe how fast and focused their team has been. I've had a few different cleaners come and I sincerely respect their hard work and trust their kindness with my pets. Not only do they help get my home in order, but they clean thoroughly and consistently each time. It's a joy to come home on cleaning days.
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The ladies were efficient, pleasant, and did a great job. My house looks great! Thank you!