House Cleaning reviews in Reno, Nevada

I reached out to schedule a deep clean and then to go on a weekly cleaning schedule and they responded saying the don’t offer those services…

I’m not sure if they just didn’t feel like taking on new customers or what the deal was but the response was very rude and unprofessional.

They gave me attitude for literally asking for services they clearly advertise in they website.

Take your business elsewhere.

Amazing work. First cleaning which was a major clean, was absolutely amazing. Smudges and smears on furniture were completely removed, kitchen floor and cabinets was spotless when completed and some very difficult spots in our art room completely gone-amazing

They literally cancel the same day. Reschedule and then never show up. I cannot believe how many times they have tricked me. This was the last time, im canceling my account. They had me come home early from work by saying they are running an hour AHEAD of schedule. And then just dont even bother showing up. They dont return messages, they totally ghost you. Not to mention they have never been on time. Not even once. Sometimes 3 hours late without even a phone call.
I cannot fathom how they stay in business. Its almost like they are doing it on purpose. Last 12 appointments, 4 cancelations at the last minute, 1 complete no show and the times they did show up, they were late. Every. Single. Time. I guess it’s my fault for putting up with it.

You’ve been warned!

Alfie and Colten are our regular Pros. They are always thorough and do an amazing job! The office staff has been great as well. They've clearly answered any questions or concerns we might have in a timely manner.

Ilene is so thorough and also accommodating. She also likes my dog, always a good sign!

We’ve been using MaidPro for a couple of years now. It’s the first service we’ve stayed with for this long. Most others seem to start off with a bang but then the quality drops off. MaidPro has kept up the same great service and quality of work. Dee comes every time and does a fabulous job! And if there are new Pros on her crew she makes sure everyone does the same quality work. We are very pleased with MaidPro!

I inquired with multiple cleaning companies before settling on Maid Pro, ultimately what sold me was the initial conversation I had to book the services. All my questions were answered (I asked A LOT) and communication was prompt with the contract for monthly cleaning. I just had my first clean and I’m overall really happy with the service - there was one spot on the kitchen floor that was missed but they were meticulous with wiping down the cabinets that have never been done and straightening things all around the house. They used cloth booties on their shoes and were careful with the items I told them were delicate.

Thank you Hooper (Megan) & Sky :)

It’s my second time using Maid pro and I love it! I met the owner the first time and you can really tell he cares about his customers and providing excellent service. Carolyn is also really great! She’s friendly and does such a good job cleaning my home.

Maid Pro is reliable and their employees are thorough and friendly. Celina, especially, does an excellent job and is a hard worker. I’m in my late seventies with painful arthritis and I can always rely on Celina.

We signed up with MaidPro without having had any previous experience. (We were impressed by their website.) We were delighted with our initial service and look forward to a long relationship with a great company!
- Four months later and we’re still very pleased with the service we’ve received from MaidPro. They’ve consistently arrived on time and done great work. Bravo!

Maid Pro was awesome! They cleaned my house so well and didn't miss a thing! The people they sent out were amazing and awesome people! I would totally recommend them and I will have them back again! So professional, and kind at the same time! Great company! Outstanding customer service.

We've been using MaidPro's cleaning services for about a year and we love it! The value is good and we appreciate the help keeping the house clean, especially during this pandemic. Betty was very thorough when she cleaned the other day. She even vacuumed the couch and helped with dishes! Thanks to everyone on the team.

I'm thrilled with the work that MaidPro's pros did in my home. It was wonderful to come home to a sparkling clean house after a long day at work. Megan and Desi did a wonderful job! Would highly recommend to everyone who is looking to get a little help with getting the house sparkling clean.

We are getting ready to put our house on the market and I needed someone to come give it a good deep cleaning for pictures, etc. The ladies that came were on top of it all and worked their booties off non-stop! They were polite and courtious while doing it and we even had a few laughs. My house smelled so good after they left! I'm super excited to have them clean my home weekly until it's sold. I'm also excited to have them start coming to clean my new house once we have it. These guys are awesome! I'm very happy with the job they did!

Richard and Amanda were the best team I have ever had clean my home. They arrived on time, were very professional and extremely personable. I have used Maid Pro in the past. The owner is responsible and responsive. The office staff is also professional and responsive. Highly recommend this service.

Maid pro Reno is the best. They helped us in a pinch with cleaning our new home after we bought it so we could move in. The house was immaculate when they were done. The previous owner had a cat and we didn’t even notice. They also helped clean the rental we moved out of and the landlord was so happy with it. They gave us our deposit back the same day it looked so good. Greg and his team are amazing. I look forward to using them for years to come.

We’ve used maid pro for a few months now and are always thrilled with our clean.. Derek and Greg have always been super communicative and friendly and I’ve really enjoyed using their service. We love Maid Pro but I need to shout out Lorita who just did our clean and absolutely blew our minds. She went above and beyond and we were so thrilled when we got home. My boyfriend and I work A LOT and with a dog and a cat as well, we know our house gets crazy. Lorita, thank you so much.

Celina cleaned today and she did an amazing job!!! Celina really did such a detailed and thorough cleaning . Can’t say enough good things about my experience with Maidpro. They have been cleaning my place twice monthly for the past year and I’m completely addicted to waking up to a perfect house because of the awesome work they do. I work overnights so they literally clean my place perfectly while I’m asleep. 🤪☺️

Maid pro did a great job on our house. It was so nice coming home to a super clean house. Sky, our professional today, did a fantastic job. The little details such as stickers on the paper towels and toilet paper were a nice addition. Did well with our pets as well.

I use this company every few weeks. The management office staff are a 5 star staff. I am very particular about how my place is cleaned. I blame my housekeeper back in Texas. The office staff work to accommodate my needs and find the right cleaning professional fit for me and my place.
All the professional cleaners who have come to clean are professional and respectful.
Today, Isabella came to clean.
She is professional, thorough, and respectful. She completes the check list with a smile on her face. I already anticipate her return in a few weeks. Ty MaidPro

We love our MaidPro service!! Greg is awesome and makes any adjustments we ask of his team! Always quick to respond to texts or emails and Briana has done a great job cleaning our home! We are so happy that we found you guys and plan to have you guys keeping our home beautiful for a long long time!!! Thank you to Greg and his whole team for making my life just a little bit easier!!!!