Plumbing reviews in Sparks, Nevada

i like Joe, he has worked on my plumbing 2 or 3 times i was very impressed with his work, i referred him to my friend for a big big job, did a xlnt job and on the high $ side, i had a sprinkler problem and i called Joe and he said he would stop by on his way home, he lives by me ,and he did, told me i didn't need him and to go to home depo and do it my self . i said thanks for the information and said good by . a long time later i got a bill that said i owed him $ i was surprised , that goes to show you nothing is free. Lee W.

I called and didn't realize that a garbage disposal that cost 99.00 dollars at home depot would cost 165.00 lol with a 10% discount that never showed any where and charged labor for lol 10 minutes at 148.50.I told my husband that he was supposed to be there at 12 he had it changed by the time that I arrived 12:01. My husband told the guy, your not the same guy. Pulled a fast one on US beware of the price. Friendly Plumbing said she was sorry that cost so much. 😣

Joe and Ralph were fantastic this is the place to go. Thank you so much. It all started with Kathy in the office. Nice to talk to someone that so made it all happen so quick and professional again the best.

The quote that I received was rather high. It's understandable seeing that they didn't want to under shoot the job. I needed an old 3 handle hot/cold setup changed to a single handle action. I tore down the wall of tile to make everything accessible (I'm redoing the tile anyhow) I had the plumber(s) come and literally took an hour. I saved a huge amount of time by doing the demolition myself. I was happy with the amount of time they were in and out. From what I see it looks good, I have yet to get any tile work done, so I can't really gauge the functionality. However here is where I'm lost. I apparently got charged for 3 hours, when mind you it was an hour maybe, maybe an hour and 10 min. I got charged for their drive time, that wasn't in the quote. I got charged for the time it took them to get the part I needed, that wasn't in the quote. What was in the quote was hours to complete the job and parts. That's usually what you're paying for. When I go to dinner, I don't pay a fee for someone slaughtering my cow do I? That's completely bogus, I'm not happy whatsoever.

I contacted Best Plumbing 2 days ago, regarding a noisy hot water recirculating pump, and have not heard a peep from them. I unplugged the pump, and figure I'm saving $25-30/month on gas & electricity. Thanks for nothing. Best Plumbing will be one of the last companies I will call for any plumbing work.

My one year new water heater exploded all over the garage floor. No shower, no hand washing, no dish washing for 5 days while I struggled with the warranty process. Simple telephone call to Joseph at BEST PLUMBING, LLC 775- 830-9309. Arrived an hour later, assessed the trouble and arranged for a new replacement, installation, and resolution to the shower situation, with empathy and expertise! Absolute life saver. Professional, speedy, and Best Plumber ever.

Joe's Best Plumbing installed an outdoor water pipe at our home in December, 2017. The pipe's entrance into the house was not done properly. Every time it rains, water comes in through the wall. Granted, Joe and his team tried to rectify this by various means, but to no avail. When it rains, we have water seeping in through the garage wall.

We had a small emergency at our business in S. Reno, Joe and his crew were immediately on the spot. They reassured our office manager and calmed the employees nerves as they tackled our little emergency.

I can't thank Best Plumbing & Heating enough for their punctuality, knowledge and professionalism.They have earned our business for life.

Byron Nuthall--Commercial Account Manager--Orkin Pest Control Northern Nevada

Joe truly is the best plumber in town. Has done two jobs for me at the shop the required fixing leaking pipes. Joe was on site quickly, made the repairs, all at a very reasonable cost. Joe is a great guy to know and I highly recommend Best Plumbing.

I hired Best plumbing from three other estimates to re plumb my house after the pipes ruptured under the slab of my house. When Joe came over to look at my problem I submitted to Joe what some of the other estimators had proposed. His proposal on how he would accomplish the installation made so much more sense and much less damage to my house. His crew was efficient and cleaned up daily. In the future its" Best Plumbing" for me cause I have tried some of the others. Thanks Joe.

I was referred to Joe by Jim at Enhanced Electrical Services who we trust and use for all of our electrical needs. We were hoping to find a plumbing company we could feel the same about. Well, we found it. We have used Joe on many projects now. He is responsive, reliable, gets the job done correctly and at a fair price. It's so nice to just be able to Trish in the office, tell her our needs, and know that we'll be taken care of. Recommend them highly.

As the owner of PuroClean we come across plumbing problems frequently, Best Plumbing is our "go to" plumbing company for all of our plumbing needs in Reno/Sparks. From the moment we make the call, to figuring out the plumbing problem, to solving the issue the service team at Best Plumbing is top notch. I couldn't recommend them any higher (would give 6 stars if possible) and would 100% recommend contacting Best for all of your leak repairs, hot water heater repairs or installs, sump pump installations, irrigation systems, etc. They are very appropriately named... simply the Best!

Best is the best! Joe, the owner and his team are very knowledgeable. They get the job done right the 1st time. Putting every effort into the smallest detail. We will only use Best Plumbing & Heating from now on after a HORRIFIC experience with another local company. Joe is very kind and has gone out of his way for us. He is a local, family business who cares about this community. Highly recommend!! Thank you Joe & team!

I absolutely made the right choice with Best. To begin with, technician Ralph showed up at my job almost an hour early. He changed out my water heater and made adjustments for the new one with thorough knowledge and time efficiency. Then he patiently went through my house to establish ideal hot and cold water temperatures and made other plumbing installs to make these improvements. HIGHLY recommend, and VERY happy with Ralph.

We have used Best Plumbing and Heating for a variety of projects in our house, from baseboard heating repair, toilet repair, leak repair, and even helping us install some new sinks. I'm not one to write a lot of reviews but I do read them when looking to do a project, so I wanted to make sure I leave a review for this team for anyone who may be looking.
They have always been very professional and responsive and do great quality work. Kathy in the office is quick to respond to any calls and helps to schedule us quickly at a time that works for us. We have had nothing but excellent interactions with everyone on their team and they are always honest and upfront about any repairs or work needed. We will continue to use them in the future and couldn't recommend them more. Thank you to the whole team!

Yes yes yes hire this company. Kathleen in office is great. Owner Joe is great. Techs were great. Very responsive. Very quick. Timely. Very informative. They saved me thousands and saved me time and hassle diagnosing differently then another company that I was trying to hire did (they weren't calling me back to return). This is how I know everything happens for a reason. I am thankful for this company and will definitely be using them for my remodel and any other plumbing needs I may have. I am so happy to have hot water after 2 days and with a 6yr old and elderly father that I wish I could just hug everyone at this company! Customer service is lacking in so many ways with contractors these days... not with Best Plumbing!!! You are in good hands.

UPDATE: just make sure you get clarification on hourly rate because they ended up charging me a 2nd guy in which I was not advised of when I asked about the rates and when I got a quote. So bill ended up being double what I was expecting.

Joe showed up so quickly as my husband and I watched in horror as our water heater began spraying water with increasing force from the expansion tank. He replaced the tank and showed us how to turn off our water main as a bonus. Thank you Joe for saving us from a flood! His price was very reasonable for the repair.

Can I give 10 stars?! I was referred to Best by my favorite HVAC company, and I'm glad I was.
I had a pretty significant job - replumbing my 1957 home, removing all the heavily rusted galvanized pipe and replacing with aquapex. I expected to pay a lot for this job, especially based on the quotes I got from the big companies with the billboards you see all the time (over $18,000). Best's quote was less than half for MORE work, AND my water was restored every night so I didn't have to check into a hotellike the other guys recommended.
The entire job took only 3.5 days (the other guys quoted 5 days), and the team was on time at my house every morning.
They had a lot of recommendations to correct some handy homeowner work that's been done over the years by prior owners, and we will be starting that in the spring.
I will not only always use Best, but I will recommend them to all my clients!
Thank you, Best Heating and Plumbing!

I’ve been using Best Plumbing & Heating for many years now. My favorite Plumber there is Ralph. I always ask for him. He does such an excellent job and is so knowledgeable. Highly recommend Ralph and Best Plumbing & Heating for any plumbing needs in Reno .
Thank you
-Dan

My water heater stopped working and was leaking water everywhere. I contacted Joe, and he came to take a look within a few hours. A new water heater was installed, and the old one was removed by that afternoon. It was one of the easiest and most stress-free situations we've had, especially since we were expecting the opposite. We are so thankful.

Had an amazing experience with Carlos today! We needed our garbage disposal replaced due to a crack and he did it very quickly. He was friendly and gave lots of tips for troubleshooting and to keep this disposal working as long as possible. I am very thankful! It was through warranty so not sure of the total cost, but they had my exact disposal on hand and it was an effortless process. Thank you Carlos and Friendly Plumbing!