HVAC reviews in Manchester, New Hampshire

After being put through the ringer with some other oil delivery companies, this team has come through for us with prompt and professional service. We just moved to our new home a month ago and we will definitely be sticking with Townsend for the long run. I could barely get a call back from other companies while running low on oil and they onboarded and scheduled delivery for us super fast. Thank you Derek, Walter & Karen!

Such unfriendly and uninformed customer service staff. I am a Realtor and I was just looking to figure out how much my clients were owed for the fuel remaining in their tank. All they had to provide was the size of the tank and market price for oil today. Not looking for any personal information whatsoever. I've never had a fuel provider give me such as hassle to get this information. They told me to Google the information. So then they proceed to call my elderly clients and inform them that someone is trying to get personal information on their account. Absolutely ridiculous! I'd never refer this company to future buyers.

Since Townsend took over from our previous oil company they have let us run out of oil two years in a row in December, even though we are on automatic delivery. This time I called them and they said someone would be out, but we ran dry overnight. I can't understand how they don't know that the temperatures drop in December in NH. Our last auto delivery was 25 Nov. Whatever algorithm they are using for their auto delivery is using bad data. Protect your families and keep them warm. Cancel Townsend Energy like we did and get service from anyone else!!!

Townsend Energy purchased our long time Oil Company M.L. Halle Fuel Oil & Diesel in Manchester NH. Since the acquisition we have found that Townsends customer service, broken promises, and high prices outweigh the benefit of using them for our oil, & HVAC needs. Our recommendation would be to seek the HVAC services you need elsewhere. This way you will get straight forward & honest information about the packages they offer, and the fuel & servicing your system needs at a price you can afford.

I've been an Elite Heating & Cooling customer since 2014 when I was in need of a new propane furnace and whole home AC unit. I called early on a Sunday morning and he (Garrett) came over that morning. He evaluated the reason for the failure and gave me a reasonable quote for a new system. The issues causing the failure of the old system were handled with the installation. The AC unit was replaced before the cooling season.

Since that initial installation I have used Elite for my heating and cooling maintenance. Whether it's Garrett or an employee the person doing the service has been very friendly and the service has been top notch.

I trust Elite Heating and Cooling to give honest advice and to be very knowledgable. I'm currently on a maintenance plan with Elite. They come over twice a year to check the heating and cooling units.

Called in about a HVAC system leak like any normal customer would. The male over the phone was completely rude and said they don’t have time and hung up with no explanation. Don’t waste your time calling this company.

I’m very pleased with the service done on my 19 year old hvac unit. Scheduling was a breeze and they showed up on time. My unit is cooling my home better than ever. Thanks Elite heating and cooling.

I've had the pleasure of getting to know Garrett in my office suite over the past couple of months. He's very accommodating, professional and pleasant to work with whether it's last minute call to help troubleshoot AC during the heat of summer, or Fall/Winter season furnace system maintenance/tune-up. During the latest maintenance service, I was interested in putting in a Smart Thermostat in my office to help with remote management/monitoring. He made several recommendations and explained the pros/cons. The pricing was transparent and reasonable. We had the Smart Thermostat installed and synced with my phone app in less than one hour. I would recommend Elite Heating & Cooling for any commercial and/or residential HVAC needs to anyone!

We first started working with Elite Heating and Cooling in the fall of 2022 when we decided have air conditioning installed in our home. We began looking for an HVAC company with an online search in the Merrimack, NH area. Elite was the only company we attempted to contact that actually responded, but after an initial conversation we were glad they were. The skills, professionalism, capability, timeliness and value of Elite Heating and Cooling are second to none. After providing a free and detailed estimate of the cost of the A/C install we moved forward with the install. Garrett and his crew did an amazing job, more than once going the extra mile by addressing issues that were not part of the estimate but were discovered during the work. Doing so to make sure that every detail was correct and most importantly, safe. All without charging extra. The decision to continue to use Elite for HVAC maintenance was an easy one to make and since 2022 they have been handling all our HVAC maintenance and repairs. We are extremely happy with the service we have and continue to receive. Anyone looking for HVAC maintenance or any other HVAC work should definitely contact Elite Heating and Cooling!

Garrett initially installed our furnace many years ago. It is still in amazing condition and very well maintained.

He has since installed a mini split on an addition and a tankless water heater in our home. All of the products he installs are high quality and he stands behind his work.

I highly recommend Elite Heating and Cooling for all of your HVAC needs.

We called Elite Heating & Cooling when our new hot water heater suddenly started throwing an error code. Garrett came over within a few hours and quickly diagnosed a combustion issue and solved the problem! He was knowledgeable and courteous and took the time to explain the problem. We also really appreciated the consideration he showed to our home and pets. I would highly recommend Garrett and Elite Heating & Cooling.

Highly Recommend! Elite worked on my parents house in Merrimack NH and did a fantastic job. They installed a new Minisplit for the addition and a new Split system for the main house. Being that we are far away from my parents, we are happy we found Elite Heating and Cooling to care for my parents house. It hard to find people you can trust, but Elite Heating is very trustworthy. They were honest, caring, and came in with a great price. I Highly recommend them both for the installs as well as for regular maintenance. Thank you again for your help.

Zibby Mechanical Services offers a hassle-free and transparent HVAC services at competitive prices.
You can trust ZMS to do only what's necessary and to do it right.

Zibby is a master of his trade. He is honest, reasonable and extremely punctual. Thank you so much for all you do!

Quality work and honest prices. We have zibby do furnace maintenance on our buderus and wood highly recommend him.

Zibby did great work at a reasonable price at my furnace. Also been doing my annual furnace maintenance fir a few years and is very professional and knowledgeable. Highly Recommended.

Zibby was amazing. We had a forced-hot-water-heating catastrophe at our home on a recent Tuesday afternoon. Zibby was called, showed up on an emergency basis, completely solved the problem, invoiced us completely fairly, and was a pleasure to work with. Thank you.

Zibby is by far one of the most professional, honest and knowledgeable in his business. His prices are very reasonable. I’ve referred him to all three of my children and two sisters. You won’t be disappointed.

Zibby is everything I was looking for: very responsive and communicative (both while scheduling an appointment and on the day of my appointment before his arrival), punctual, courteous, respectful, highly knowledgable, experienced, and properly equipped. He rescued my 30-year-old oil furnace, which was sputtering and coughing, and got it humming along smoothly again by clearing out an obstruction in the fuel line, replacing the fuel filter and sprayer nozzle (both of which were absolutely caked in sludge), brushing and vacuuming out the insides of the heat exchanger, cleaning the air intakes, and correcting the igniter electrode spacing (remarking that the previous technician clearly didn't know what they were doing). I would definitely recommend Zibby for furnace maintenance/repair and will hire him again.

This guy is great, calls back, is responsive and is very technical, he knows modern HVAC heat pump systems thoroughly.

The original dealer that sold me my equipment in six years has never once returned a call, even for annual service, not a great feeling. Highly recommend Zibby.

Talked to Brian about my mini split problem and said he would help me, was told he would be here on Friday called and cancelled at the last minute,I lost 2 hours of work , told me to take pictures of the units I sent everything he asked , told me he would be here today between 8:30 and 9 never showed or called it’s jerks like Brian that give customers no confidence in people that u call for help and they blow u off, I wouldn’t hire this guy to walk my dog, couldn’t even call , I wouldn’t trust a person that runs a business and does this to potential customers,