HVAC reviews in Fairfield, New Jersey

Excellent customer service, prompt delivery with sense of urgency

Not very helpful for families in need of heat during tough times. I thought people were more empathetic to their fellow man.

Excellent service, and the servicemen are professional, knowledgeable, and on time for appointments.
Highly recommend.

They have a very good service, julie and Stefany such great service, will really recommend them.

Always there when you need them. 30 day payment grace period helps spread out the winter bills.

They are a great company with fast,friendly and knowledgeable techs who went above and beyond to get me service a while back . I highly recommend them.

Office staff is friendly and helpful (thank you Julie)! Everyone is professional & efficient. Prices are reasonable & service is great!

GREAT SERVICE!! Technicians are knowledgeable and courteous. Office staff is helpful and a pleasure to deal with.

Hilltop fuel since 15 years I used .on time delivery and best service plan.I dont wory about anything.

This is an excellent company. The office people are nice and responsive. The service is quick and expert. They have always responded quickly to any problem we've had.

If I could give 1/2 star i would... Do not work with this company as they are cheap, unprofessional, and crooked.... First off, the PM of my boiler requires me to look over their shoulder or they will not do a good job... The most recent I had to leave to attend to another matter for a short period of time... on my return, the tech is packing up saying all is done... The one thing i didn't hear nor see is taking the side off to clean the inside... Never heard the vaccum... tech response, didn't need it... How could he have taken it apart to see.. FOS if you ask me... This is just one of many stories... Once, due to the cheap parts the owner buys ( ive had two tecs tell me this) i lost heat in the middle of a very cold spell... I called and called only to be left literally in the cold with not even a call back.... Finally noon the following day I was able to get ahold of someone.. they must have caller id and screen callers... I actually used an app on my phone with a different number to get through... They finally dispatched a tech to be told, the cheap part is the cause of the problem...

They burn and churn their techs as well.. Never ever have i seen the same guy twice... Theres no way this place is that big...

anycase, im not wasting any more time on this company... Fair warned if you decide to do business with them... I told have been double billed and luckily caught it...

Hilltop is the Best. I have never had to worry about a thing in all the years we have used them. They take care of everything and we just relax.

A review for Miriam Ochoa, she has been a customer for over 12 years. Very satisfied with the companies service and professionalism. They are always quick to respond and perform service. Highly recommend their services!!!!

We have been customers for many years. Everyone there is friendly & helpful. I have recommended them many times to friends who have ended up choosing them to service their heat & air conditioning needs.

Rasheed serviced my oil burner 7.19.18 . He was sociable, adept at his job and thoughtful with leaving the work area neat and clean. He is a very polite, kind and efficient young man; I would welcome him back any time my furnace needs its annual cleaning. Sincerely, Leslie Steinert

We would like to point out that the review left by H. Daniel Santana is not for Hilltop Fuel Heating and Air Conditioning Co., Inc. or Hilltop Energy. They are confusing us with the Hilltop located in Clinton, NJ.

These ppl were helpfull at first then it seems like every year they tell me something different about my payment they have my credit card info It has been 1time money wasn't in account on time so now they want C.O.D on the spot do these ppl. know WE HAVE TO GO TO WORK TO..Who's taking a day off to wait for a oil delivery ? And my tank is outside..They act like you going to skip town or something..if I could I would consider a different oil company that understands the costumer better..mind you I put in for an order on a Saturday but they can't deliver untill the following Monday what will be the 8th of January..owell guess me and my Family have to FREEZE UNTIL THEN ..HAPPY NEW YEARS TO ALL !!

excellent quick service. office people are extremely nice and helpful. service techs are professional and well trained. i wouldnt trust my heating and air conditioning needs with anyone else. A special thank you to Julie for all her help and kindness.

Hey People be careful watch your invoicing with this company especially if the INSIST THAT YOU ARE C.O.D. ONLY - they like to double bill you, take your credit card information and call months later that you NEVER paid..... well if you have my credit card on file and its C.O.D. only - does not take a genius to figure that out - so in my investigation of this alleged late bill..... I found a check I made payable to them apparently they need a new bookkeeping system

I've been a customer for several years and the staff is very friendly. No issues with deliveries. This past year they replaced my old boiler and Pat and the crew were very helpful when the new one had a few breaking in issues. Overall, I'm very satisfied.

Pat, the service manager, just spent more than 15 minutes with me on the phone helping me balance the radiators in my house so the heat would be evenly distributed among the rooms. Such a big help and so much more efficient than putting in a service call for help. Thanks, Pat!