Plumbing reviews in Albuquerque, New Mexico

4.5 based on 1884 reviews Back to the listing
    5

    Alexander was Very nice, very polite and professional. Informative of what he did after he was done!

    5

    I was getting the run around from a local competitor and my Sister in law recommended Mr Rooter. I scheduled a appointment and Reyes and his team arrived promptly accessing my water heater issues and getting me up and running with a new unit within a few hours. I am grateful for the excellent customer service, friendly staff and affordable pricing. I will definitely be using Mr Rooter for any future repairs.

    1

    I have a nightmare experience with this company, they were hired through my Property management (really bad as well),

    This company tried to fix a leak on my kitchen, they digged huge 36x36 inches hole in the middle of my kitchen trying to locate the leak, I had to spend 4K

    After they made hole in the slab foundation they called me and told me that they weren't able to locate the leak and they need 3K extra to continue making a holes in my kitchen,

    Of course I refused and asked them for a warranty job,

    After couple days they told me they found the leak around the dishwasher, it was a defective hose,

    The question is: is a really expert company, why they digged a huge hole in the slab before they look on the top for the leak?

    I don't recommend this company at all,

    If you need an experience company look another place,

    5

    Alexander at Mr. Rooter was quick, friendly, and solved my issues. He took his time to explain my issues and answer my many questions despite it being a weekend right before the holidays.

    5

    Alex and Jon were AWESOME. Honest, friendly, not pushy, and very informative. I will continue to call this company when I have plumbing problems.

    5

    I contacted Mr. Rooter plumbing for a toilet problem with a broken flange and was totally impressed on a job well done by employee IRIN MARTINEZ. Not only very polite but very knowledgeable on the situation. He informed me in great detail on what the job would take. As he was doing the work he would show me every step it took to complete the job. I appreciated the cleanup he did during and after the job was completed. Thank you Irin for a great job and now I know the company I will contact for any plumbing problem I may face.

    5

    Had a great experience from the phone call with the manager Mr. Chavez with his kind and professionalism through the phone explaining stuff to me all the way to My tech
    ( Alexander ?) the tech was very communicative, explained everything to me, was attentive, kind, punctual and professional. I felt at ease while he was here I didn’t feel like someone was invading my space or any negative energy from him. I will definitely be storing their info into my phone for any future needs as well as recommending them to others.

    5

    Jonathan came out and had our clogged shower drain working again in no time at all. Mr. Rooter was a pleasure to work with. Will be contacting again in the future for plumbing needs. Thank you!

    5

    The most reliable and accurate company that I worked with in the past 5 years.
    Very knowledgeable. Explains and gives estimates before the work is done
    Both workers were professional and

    5

    John and Alexander kicked sone ass today taking care of a problem the last plumber just ignored and rescheduled thinking its not urgent to need running water and a range that doesnt leak gas to cook. These guys went above and beyond to get here quickly and absolve the problems the last guyvleft behind. Give these guys a raise boss! Thank you again yall.

    5

    Alexander did an amazing job!!! Professional, knowledgeable and got the job done quick! I use Mr Rooter for all of my plumbing/heating and cooling needs and will continue to!

    5

    Jonathan, was incredibly friendly, quick, and professional. He fixed our issue and was very upfront with the cost. Would get him again!

    5

    Reyes Chávez and his partner Jordan literally saved my house. I bought a house in May that was incomplete disarray and was close to being a total loss. Reyes and Jordan came in and worked with me every step of the way to make sure not only That I was able to fix things as quickly and efficiently as possible, but that I knew what was happening every step of the way. I cannot say enough, amazing things about Reyes and his team. Their professionalism, the quality of their work and every interaction I’ve ever had with them has gone above and beyond the call of professionalism. He helped and supported me when I had to work with outside contractors was incredibly responsive when I had questions even on weekends and worked with and around my schedule as a teacher to make sure that I was able to be here for the most important parts of every project. I’ve already recommended him to every single one of my coworkers and I cannot say enough good things about him. Reyes Chavez and Jordan have truly been a blessing in my home and in my life and they will absolutely do right by you.

    5

    I needed after hours service for a leak. I was out of town, and it was the holiday season. I could not find anyone available until I called Mr. Rooter. They got back to me immediately and were on site within a couple of hours. They fixed the issue and the rate they charged was much better than I expected. Mr. Root will be my first call now.

    5

    We had a great experience with Mr. Rooter Plumbing. They were very professional and quick with our Water Heater install. They provided the best option for what we were looking for at a fair price. Highly recommend !

    5

    The technician that came to our house listened to everything we said. He took our info into consideration when he did his estimate. It felt really nice to be heard. He worked and fixed our issue quickly. I am very happy with our visit.

    5

    Using Mr. Rooter was the best experience I’ve ever had in hiring a plumber.

    I had issues with a leak involving my washing machine connecting to the hot and cold water lines.

    Reyes and James arrived in the designated time frame and were extremely polite and friendly. They diagnosed the issue quickly and offered an affordable solution that they implemented right on the spot.

    You can tell they actually care about the people they help and the work they do. I am not kidding when I say this was easily by far the best experience I’ve ever had in hiring a plumber. I will be using them for all issues and services in the future. Do yourself a favor and give them a call.

    5

    Mr. Rooter was a pleasure to work with. Prompt service and a speedy resolution to our clogged drain. Jonathan was efficient and fixed our plumbing issue and provided great customer service.

    5

    Alexander came to help us out with our broken kitchen disposal and clogged line. He was super professional kind and productive. He went over everything after that was done after the service and was very helpful with how we can prevent further issues. Thank you Alexander! 🙌

    5

    My service guy Reyes went above and beyond. He took the time to explain the process and possible fees. His quote was less than he expected which saved me money. He took care of my leak. Very professional. Will highly recommend your company.

    5

    Alexander and John did a great job! They were quick and efficient and fixed my sink and replaced faucet in no time, extremely professional! Can’t say the same about the guy who came before them.