Appliance Repair reviews in Bronx, New York

My fridge stopped cooling. Fixing it took less than an hour and now running just fine. Very happy with the service and will definitely use them again. Highly recommend.

I am very pleased with Carlos work ethic because he tells me the real situation of the appliances and if they can be fixed or I need a replacement. Thank you very much!

I called in the middle of the day and got a response immediately and he was able to repair my refrigerator same day at a great price compared to others! Would definitely recommend his services 100%

Carlos refrigerator service was excellent. We called he came & he fixed. We are very satisfied thus far with his work. Very knowledgeable.
Patronize this business.

I highly recommend this company. They were able to fix my refridgerator when no one else could. He was persistent and prompt in getting the job done on the same day with reasonable pricing.

Don't do it.

I was desperate and needed a refrigerator for Christmas and the New year... this is what happened.
At first my refrigerator and freezer stopped working completely and our display panel was showing an error message. Called Carlos who came (Dec 18th) and told us he replaced the fan but it would be really expensive to fix the display panel. I trusted him and paid $300. The refrigerator, then, was freezing our food. The freezer was working but the refrigerator was freezing which was cummunicated to Carlos Dec 22nd. Carlos sent another technician, Wilfredo, on the Dec 26th. He removed the motherboard from the refrigerator and said he'd return immediately. That was at about 12pm. He didn't not return until 8:45PM. Wilfredo proceeded to COMPLETELY destroy the refrigerator. He took it apart and left it that way. He was tugging and pulling at things in the back. He left the refrigerator off and unusable. He took out the fan that Carlos had installed and again removed the motherboard. We could see wires and the panels from inside the freezer had been removed.This guy had also been drinking while at my home. Tried to hide it but we could smell it. He even left a can of beer on the windowsill outside of my apartment. After countless unresponded messages to Wilfredo, Carlos admitted that he was "testing him out". I guess he'd never worked with him. Carlos would not have Wilfredo return. Carlos came that Thursday (Dec 28th) and put the refrigerator back together. Took him TWO hours to undo the damage but he did it. He said all was fixed but the display still had an error message. Fine.. I didn't say anything. That evening I reported to him that the refrigerator was too warm at 50+ degrees. He responded that I needed to give it time but he could return the following day if there was no improvement. Next morning, that Friday (Dec 29th) I reported that we still had a warm refrigerator. Carlos said I needed to give it more time. Again, at 2:30 I reported it was still warm but apparently it needed more time. At about 6:30pm he told me he would not be back until the following Tuesday (Jan 2nd). I was LIVID. Carlos messaged me on New Years Eve (Dec 31st) to tell me he was sending a technician. Someone rang my intercom so I buzzed and went downstairs to greet them. Guess who it was! WILFREDO and another technician. According to Carlos, he did not send Wilfredo. Just a bit odd that someone who's running a company has no control. His poor judgement led him to hire an untrustworthy technician. I guess he didn't verify references or confirm he was properly trained. Who knows? I told Carlos I would wait for him on the 2nd of January. Carlos came on the 2nd and "fixed" (I use that term loosely) the issue by "opening the vent". Not sure what that means. He then returned again on the 3rd to "open the vent" some more. Carlos argued that 40 was good enough but my milk was at 45. Would you want to drink that? I don't. GROSS.
I asked him to give me the cost to buy a new motherboard and a fan because I could not continue this game. I still had no refrigerator. He told me it was $225 for the motherboard and $100 for the fan. I asked him if a new fan was needed since I'd already paid $300 for the one he'd just installed. He had the audacity to tell me YES. I, apparently, had to purchase an original one for $100 because the one he charged me $300 to install was "adapted" and wasn't the correct voltage. I was over it.
Finally that evening I told him that I would no longer be requiring his services. I mentioned he should return the $300 he charged me to fix the appliance since he was unqualified to complete the job AND for the inconvenience of having to deal with Wilfredo. His response was that he would return half but would keep the rest because of all the sacrifices he made. He would also be returning to my home to remove "everything" he installed. Um Carlos... how about no. You installed so much but my refrigerator still isn't refrigerating. *sighs* c'est la vie

Excellent, detailed, and guaranteed service. I called, they came, and worked diligently on repairing both my refrigerator and stove. Solved both problems and charged a great price. Were professional and respectful. Couldn't be happier! Thank you!

Carlos did a great job repairing our washer machine and dryer! He was accountable and consistent. I will definitely use him again.

Carlos, Juan and Domingo were great! Came out within the day. responded to all inquires and text promptly and completed the work for a fair price. I would highly recommend them!

Carlos knows his stuff. And unlike other repair services I called, he can actually repair components instead of having me simply buy new parts. He repaired an oven and broiler ignition system on the spot whereas, other repair services wanted me to buy new ignitors. Very professional and on time. Price seems ok but I don't know what's fair. Definitely cheaper than the other repairs services I called who wanted $100 just to show up.

I am the manager of a building property, I am beyond satisfied with his services, this company is always on time and does a great job. They take care of customers concerns and are very attentive and communicative. In this occasion they fixed a stove from one of the units. I recommend this business 100% .

Carlos is top notch. Very satisfied with his expertise. He was on time and fixed my refrigerator quickly. Very satisfied. I will highly recommend him. Price was very fair also.

Carlos was great. Called him this morning he came looked at it and got it done in the same day.
Prices very reasonable and the guys were professional
Definitely will recommend him to friends and family
Thank you

Carlos is amazing and knowledgeable. My fridge was leaking water all over and he fixed it right away. Came one hr after I requested the service.

Called Carlos to fix a loud noise coming from our commercial reach-in fridge. His tech came 2 hours later, diagnosed and fixed the problem in less than an hour with all replacement parts ready with him.

Easy fast friendly and professional. My new go-to fridge repair tech.

Carlos is GREAT! He fixed both my refrigerator and gas range quickly and at the price we agreed to. 100% satisfied with the service he provided. He should be your first call for appliance repair. Ideal serviceman.

Mark (South Bronx)

Called during heat wave when refrigerator started making loud noise and shut off . Called Carlos and same day tech was sent and after he diagnosed problems he was able to repair on the spot.
Good prices very neat work and done quickly got there immediately after I called .
Very helpful I would totally recommend Carlos to anyone . I know he saved me from losing any food and having major problems .

I had an emergency with a broken dryer and contacted this business for help. Best decision made. Juan came to the rescue and fixed my appliance at a reasonable rate. He was extremely professional and kept me informed throughout the process. Will definitely call them back for any future issues.

Came to "fix" my washer and service the dyer, charged $450, changed the belt, machine didn't work the next day. Then said had to order a part, charged $150 and the next day my tenant said water pouring out of machine. They said I need a new machine?!!! Took my money instead of saying it's better to replace it. Said they would find me another machine to buy. Never called back. The entire thing was a disaster, repair guys they sent showed up late, left it a mess, etc. I do not recommend. After I left a bad review, called me and asked to take it down and they would fix the issue, but they failed

Carlos is the best ! I called him at 930, he came at 1030, and my dryer was fixed by 1130. Great pricing too and friendly attitude. Will hire him for all appliance needs moving forward.

Juan did everything he possibly could to try and make our fridge work. He was so helpful and when in the end we decided we needed to get a new fridge, he wanted to help us find one at a good price. He was so helpful!