Appliance Repair reviews in Brooklyn, New York

Explained everything to me before starting the project to fix my stove

No one came. Was waiting for a telephone call that never happened. Wasted a day at home.

There were no problems or set backs. Justin was courteous and knowledgeable

A courteous and professional technician. Thank you for fixing my oven.

The gentleman who came to service our stove was very professional and patient. He answered all our questions and explained the warranty information.

Mechanic very polite & professional most cooperative . Dishwasher working fine.

YOUR TECH MAN OSAHON WAS THOROUGHLY PROFESSIONAL AND COURTEOUS. HE EXPLAINED ALL PROCEDURES THAT HE TOOK INCLUDING ADDITIONAL SERVICE REQUIRED. THANK YOU

This is the second time we got the same technician and he was great. On time, great service and courteous. Would recommend to any one.

Great experience, tech Justin was very knowledgeable and professional, about the problem with the oven repair in quick and clean time I'm happy with the job 👍🏾 😊 ....

He is knowledgeable . He fixed it right away. He have the parts needed. He is polite. He is on time

the tech was professional & more than efficient
the machine itself needs too many repairs of which is a direct effect of sears rescheduling appts & not approving parts needed

The technician was pleasant and friendly. The cost for labor for services is too high. I am paying more for the repair than I did for the item that was purchased from Sears. I wasn't pleased about this. That is why I declined the services.

Service dyer and I was very satisfied with the experience.

Mr Lu was on time, courteous & efficient .

The technician came early which was favorable to me. He was courteous and knew his skill with my fridge. High marks here.

The Sears serviceman found the problem with our dishwasher quickly and it working well again. We were notified of his arrival time and he came when expected. We were relieved and satisfied,

Best technician ever, nice, knowledgeable, respectful, made job done when others came, wasted time and didn't work.

The technician was courteous, pleasant, knowledgeable and very communicative. He explained the problem as he continued to work.

The sears repair man was very knowledgeable. We decided not to repair the refrigerator because it is 12 years old and isn’t worth the money.

I'm not happy with the service in general. My refrigerator has stopped working over 7 times in less than a year. At what time do we look at a permanent solution.? Sears is not sticking to our agreement. The repair guy from Icelander was fine.

Your technician, Osahon, was very polite and checked out myrefrigerator thoroughly. Job well done.
Your 2nd technician, Lu was quite knowledgeable and answered any questions I had. I was very pleased with his checkups of my dishwasher, range, and microwave. They both arrived much earlier than I expected which I appreciated.