Appliance Repair reviews in Brooklyn, New York

Great service best customer service Fast repair Thank you Jimmy

Four visits and still not fixed! The 2nd and 3rd visit they had the wrong part.

Do not use this place. Very disorganized can't finish the job and never call back. Payed them 150 dollars for nothing.

Jimmy was prompt and fixed our issue. We would use him again.

Good communication and was able to fix the issue with little problem. Price was also very reasonable.

This shop replaced my microwave cord that was sparking it was repaired in 1 day, & picked it up following day. Great job.

Absolutely the worst experience ever Reported to BBB and taking them to small claims court

On the phone they said "we don't go up that far in Manhattan"... which totally confused me because I live in midtown, near grand central station, which is basically the center of the island...

Poor customer service. The technician was rude and needs major training in how to interact with customers. The technician that was sent to my house should not have any encounter with customers. The worst experience ever.

This has literally been the worst experience! I had an appointment scheduled a week in advance and I left work early to be home and the guy was a no-show. Worst of all I called to speak to the manager and she never called me back! Go elsewhere!!!

He took $108.00 to see what the problem was, then took two days to get a price for the oven door parts. $759.00????Are you kidding me? High way robbery!

Jimmy and his staff are always professional. They take care of the issues needed. I highly recommend Jimmy's Appliance for you household appliance repairs.

I am using Jimmy's for all my appliances grate job

Horrible company. They could not give me a service time window, so I had to take an entire day off work. Then, at 1:30 p.m., they told me they couldn't make it after all. When I tried to reschedule, they told me I'd have to take another day off and couldn't guarantee an arrival time. That's when I went elsewhere!

The worst, don't get their service. They lie on the phone for convenience, they never respond, they were only efficient in getting paid. They missed an appointment and didn't bother to call. They got the wrong part and it took days every time they had to order the part again (from their own parts dept). I will never call them again.

Jimmy´s was my salvation, a have a top range 1990 for which I needed all of the burners, I tried several different dealers in NY, Florida and Barranquilla Colombia for over three years and had no response from them until I found Jimmy´s Range & Appliances this Christmas, they solved my problem in less than a month, Michelle was always there for me, I now have my range working as new. Thank you Jimmy´s for your help-

Had to give one star to open review. Can't understand why we were charged $400+ to put a $40 part in my dishwasher. Use Bosch service even if you need to wait for appointment.

Jimmy's Range & Appliance, where do I start? Great service, decently priced, professional, friendly staff, always with a smile. Dealt with them with commercial & residential appliances, was always able to solve the problem fast. Office staff are easy to deal with as well.
If you need any service / repair on appliances (residential or commercial) Jimmy's is the the place. Oh they do repairs on vacuum cleaner as well. 😉

Mohammed has been to our apt several times to fix our fridge and dishwasher. He is extremely helpful and provided amazing customer service.

Mohammed went out of his way to help me with an improperly installed washing machine (by another company). He was professional, hard-working, patient and unlike a lot of other technicians out there, actually knew what he was doing. He diagnosed the problem immediately and was even willing to get his hands dirty by removing the entire unit from the confined space of a closet to fix it.

This is the WORST company. I called them to fix my washing machine and they stood me up THREE times - they just didn't show up, no call, nothing. The two times they did come (after the initial diagnosis) they brought the WRONG equipment and weren't able to fix anything. Total lack of professionalism. The women who answer the phone are very rude and not helpful at all. Multiple times they told me that the representative would be "arriving soon" and then he never showed up. DO NOT use this company. They should be shut down.