Home Services reviews in Brooklyn, New York

I called the owner of cic carpet cleaning and he was fast to show up and did a very clean job and great customer service!!

The worst experience. He ruined entire carpet. Left terrible stains all over and the toxic fumes lasted for days. He took a gorgeous carpet and destroyed it.

This company is amazing! They cleaned my rugs looks like brand new!!!! They are accommodating and very professional!

They did a phenomenal job!!!!
Friendly fast and efficient. Worth every dollar, will definitely book again

I didn't think my carpet could be saved, but it's spotless now, no signs of my doggies accidents. Great job, highly recommended.

The owner came down to my house to clean a mohair couch and 2 side chairs. 1 of the side chairs wasn't cleaned well. Theres a pink color that came out on the fabric which is very noticeable and ugly. The couch was cleaned and unfortunately for some reason the bottom of the couch all around, there's faric to the floor . That piece comes with a stiffenirng from the inside. It was bent and stands out very ugly. I did call the owner he called me back he heard what my complaint is but did nothing to it. He actually was very expensive on this job. Not worth it all. Wouldn't reccomend this company at all

Last Friday we had an emergency flooding in our office. CIC came quick and did a thorough job...ensuring they left only once we were satisfied. They are great for emergency situations, came within the hour and its always a job well done!

Our hero! Our medical office had a huge leak over many days during the heavy snow/freezing rain. The water came from the ceiling, through the roof and flooded the carpets. They came to our rescue each night there was more water! Quickly and efficiently extracting ALL the water, deeply cleaning and sanitizing and drying so our patients could have their visits every morning safe and dry. So kind and reassuring and even helped to locate the leak in the roof! Even helped us on a Friday evening! From expert seasonal cleaning cleaning to disaster recovery - this is who you want to call!

Best carpet cleaning service out there! Professional and top of the line equipment. My carpet looks brand new, maybe even better if that’s possible. Highly recommend them!!!

I highly recommend them if you need carpet cleaning. They were able to fit us in the same day and did a great job cleaning our office. They were
able to get out all the stains and now our carpet looks as clean as when we bought it.

Excellent service! I highly recommend using CIC to have your carpets cleaned. They did all my bedrooms and some were very dirty and they came out really clean. Very professional and fast.

We got our carpet cleaned with CIC many times. With small children around it's always in a desperate need of steaming! The service is top and customer's service is even better. They are very professional, highly trained, patient and responsible, always on time! They came over my home, picked up my rugs and even though gave me 2 weeks time to finish, they were done in just 1 week! I strongly recommend this company. Thank you again for your service!

It was the evening before July 4th, and Israel from CIC Carpet Cleaning was one of the few to actually answer the phone, come right over, with huge truck mount and all the high tech machinery to get the job done right! Our office carpet hadn't been cleaned in more than a year, and we had massive stains from a flood / sewer backup, soda spills, heavy traffic areas, etc. Not an issue as CIC was up to the task doing a very friendly and THOROUGH job, getting into all the nooks and crannies. Plus they even did our non-carpet front area with caked up dirt and mold. Don't go for the cheapest quote, go for the company that gets the job done, professionally and when you need them!

My issue wasn’t even stains, it was just that the rug felt kind of “heavy” and old. Hard to explain. After cleaning, it just feels lighter and softer underfoot. It’s a hand-knotted piece, so I didn’t want anything aggressive done. They kept it natural, which I appreciate.

Excellent service from pickup to delivery. My woven Flatweaves runner had a strong odor from moisture damage. The cleaning process completely removed the smell and restored the rug’s appearance.

Please avoid this company unless you want a headache! They quote you for a job but then when they turn up they will charge you double what they quote you. Can’t believe they can get away with this. They need to be reported.

I would never use this company again. The tech arrived with no mask or consideration for Covid. He went on to clean the carpets and now they are dry I can't see any improvement what so ever. He was only interested in trying to sell deep cleaning treatments and moved virtually nothing out of the way. Whole carpet clean completed in 45 minutes for a large two bedroom house.Never again.Total waste of money.

Booked a rug cleaning in West Village for my Persian silk runner. The whole process was smooth from the quote to furniture moving and delivery. When they brought it back, it looked better than I’ve seen in years. Thank you for the amazing service!

I’ve used Carolina a few times so far and she never disappoints! She always does a wonderful job. Great attention to detail.

I've been using this cleaning service for a while now, and they always do a great job. I hired Carolina, and I know her as a person; she's very professional. They're reliable, thorough, and easy to communicate with. I appreciate how they go the extra mile to make sure everything looks perfect. Definitely recommend!" -sarah hurst

Very fast and professional service! I booked the day prior, and the couch cleaning only took 1 hour. Very happy with my couch, which looks like new now!