HVAC reviews in Brooklyn, New York
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The company responded promptly to our emergency air conditioning breakdown during a heatwave. The technician got our unit up and running swiftly, leaving us impressed by their reliability under pressure.
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I've relied on Mike for rental property repairs for years, and he consistently delivers. He handles bigger projects with ease and tackles complex issues that stump others. His pricing is spot-on and his prompt response time is impressive - usually within a day, sometimes even sooner.
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We hired Specialized Air Conditioning after our AC unit started producing warm air instead of cool air. The technician arrived, identified the issue, and swapped out a faulty part. They fixed it fast and the guy was nice and courteous.
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Zak and his team delivered exceptional service. Their strong work ethic and pleasant demeanor made the experience highly satisfactory. I wholeheartedly endorse their services for prompt and high-quality results.
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Angel F. is a stand-out professional who treats customers like family. He's transparent and takes the time to discuss all available options. I appreciated how he put my needs first, just as he would his own. The call center team was equally impressive, proactively supporting me every step of the way to meet our requirements efficiently.
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Steven and Angel were a top-notch duo, delivering a swift quote for our vent rerouting on short notice. The job got done in under 24 hours. Both guys were courteous and respectful throughout the process. I'd be happy to have them back anytime. Tracy was also very organized and kept things moving forward – thanks for that!
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I'm writing on behalf of my parents, who've been isolated during the pandemic. When they turned on their AC, a strange smell wafted through - a red flag that didn't sit well with them. Luckily, Jonny Menkin from AIRSTREAM stepped in and proved himself to be top-notch. He's professional, courteous, and genuinely committed to getting the job done right.
Jonny arrived promptly after just one call, took a thorough look around, and identified the issue. He got to work fixing it ASAP while showing some much-needed consideration for safety - wearing gloves, masks, and having sanitizer on hand.
Thanks to Jonny's expertise, their home was back to normal, with clean air flowing freely again. We're extremely grateful for his help, especially when we've been cooped up at home more than usual. I highly recommend Jonny and AIRSTREAM; they truly care about customer satisfaction! -
Chris was professional and polite, taking the time to thoroughly explain his work. He broke down my HVAC system and its components in detail, including the thermostat and furnace/filters, showing patience and willingness to answer all my questions. His expertise and courtesy earned a strong recommendation from me and my friends.
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This company was upfront about what they could do. After trying two other companies, they estimated my system needed a complete replacement, with costs over $13,000. However, they were able to fix it for a fraction of the price - $236. The technician, Jake, was truthful and courteous. I'd trust him with my recommendations to others.
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We had a major leak under concrete that no one could spot, so we ended up re-routing and redoing our whole water system. The Leak Detection specialist couldn't find the source, but Andres took care of it. He walked us through what needed to be done and double-checked all the new work once it was finished. We're thrilled with how everything turned out - the service was top-notch and exceeded our expectations. Prices were fair too. This isn't the first time we've used this company for plumbing issues, and we'll definitely reach out again if we need anything fixed in the future. Thanks to Andres!
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This annual maintenance contract had been prepaid, so I appreciated the efficiency that came with it. Kevin and Taylor delivered a top-notch service, demonstrating professionalism, respect, and courtesy throughout their visit. They conducted a thorough inspection, explaining each step of the process to me. When Kevin spotted a potential issue with my water heater's ductwork in the attic, he took initiative, offering to contact a plumber on my behalf and advising I investigate ASAP to avoid any major problems. Taylor was meticulous in his work, methodically cleaning the fan in the air handler and highlighting safety concerns and recommendations for improving indoor air quality. Overall, Kevin and Taylor were exceptional - I'm grateful for their expertise.
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Daniel H did our tune-up. He did it well. Thorough service, some helpful safety suggestions for the aircon and ductwork. No sales talk, just honest professional work. Clean workspace with blankets and shoe covers. Good price for an annual visit. Overall, pleased with the quality of the work.
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Warning: Avoid This Company
I hired this company to repair my ductless mini-split, but the experience was a nightmare. The technician worked for over two hours and presented me with a bill of $2,661.99 - more than I paid for the unit new.
When I questioned the high cost, he claimed that bringing in an extra technician "to assist" justified doubling his labor rate. However, a simple refrigerant top-up and leak check don't require two people. He insisted he was a professional and charged accordingly, but after some pushback, he reduced the price to just over $1,000 plus tax - still exorbitantly high for such work.
To save yourself the trouble, get multiple quotes and steer clear of this company. There are honest HVAC technicians who charge reasonable rates ($250-$450 is standard for a mini-split recharge).
Update: Just four days after the repair, my unit stopped working altogether. The micro leakage had turned into a macro issue, essentially requiring surgery at the price they initially quoted me. -
Thanks for the help, Josh. Fixed our AC quick and efficiently tested three options with us before charging, so we opted for the middle ground - reliable and cost-effective. The office staff were top-notch too.
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Matt provided top-notch service, demonstrating expertise and a warm demeanor. He walked me through each step of the process, clearly explaining his methods and reasoning. His focus on optimizing my system's performance, particularly during summer months, showcased his dedication to delivering exceptional results. By assessing the entire setup, he offered practical suggestions for energy savings. His recommendations were spot-on, making his service truly outstanding.
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They get our HVAC systems checked twice a year, which is reliable. The technicians know what they're doing and fix problems quickly, minimizing downtime. The maintenance program has been good for me, keeping the equipment running smoothly. Overall, I'm pleased with the service they provide.
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We're extremely satisfied with Joe's team - they absolutely nailed it! They installed our whole-house fan and split AC units recently and the outcome is amazing. From start to finish, their professionalism shone through in every interaction.
The crew showed up on time, got the job done quickly, and left the house spotless. The whole-house fan made a huge difference at night, keeping us cool, while the split AC units kept each side of the house perfectly comfortable no matter the weather outside. If you're looking for top-notch equipment paired with top-notch service, look no further - Joe's team is unbeatable! -
They got the job done quickly - new water heater and dishwasher installed in one day. Sam and Laura came across as competent and pleasant, treated us with respect. The discount offer was a nice touch. We'd definitely suggest them to anyone in need of repair work.
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They could improve.
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Avoid this company at all costs; their service is subpar and untrustworthy.
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Straightforward evaluation of our outdated furnace with no push to upgrade immediately.