HVAC reviews in Brooklyn, New York

This guy showed up to check out my AC and ran some tests. The bill was nearly $1k, but when he didn't follow through on fixing it, the company vanished for months.

The technician arrived on schedule and was extremely proficient. He explained each step of the maintenance process and taught me how to maintain my equipment properly, providing valuable knowledge for future upkeep. Overall, a great experience that left a positive impression, making it likely I'll recommend this service.

They completely botched our emergency situation with no heat - they never arrived as promised. Every time I called their office, a different person assured me someone would follow up, but nothing ever happened. It took six hours for someone to finally show up, and when they did, they claimed they couldn't fix the issue and demanded $125. Avoid this company at all costs.

Our air conditioning gave out right before a storm rolled in tonight. Dalton arrived late but got us fixed fast. He walked us through what he was doing, turned out to be a faulty wire fix. Straightforward and upfront, don't bother calling others.

Fast response and job well done. Technician showed respect for our home and schedule. Highly satisfied with the service.

James demonstrated exceptional expertise and took the time to clearly explain his work process. When questioned about potential issues, he swiftly pointed out that non-professional repairs could cause problems down the line. His genuine admiration for his company stood out even more. It's clear James is committed to providing quality service - we welcome him back anytime to work on our HVAC system.

This company did an excellent job at both their rental property and my own home. They provided interest-free financing for the heating system in my rental house. The technician was very professional, friendly, and knowledgeable about their work. Their service met my expectations, and I appreciate the effort they put into taking care of my business.

This company exceeded expectations with their top-notch air conditioning repair service. The technician, Keith, showed up promptly and delivered a quality fix at a reasonable price. Highly recommendable for excellent service. The company's friendly staff made the experience enjoyable.

I booked a technician to fix my boiler, but they were completely unorganized. With no available staff, I had to plan around a 4-hour window that might not even be occupied by the tech. I went to great lengths to accommodate their schedule, only to be left hanging when the technician failed to show up. No one ever followed up with me, leaving me in the dark. When I called Dalton to inquire about the status of my repair, I was told it would take an unpredictable 3-6 business days for someone else to arrive.

I recently needed help with my air conditioning issues, which led me to Dalton Heating & Air Conditioning Inc. The technician who worked on my problem was polite and showed expertise, taking the time to explain what needed to be replaced and getting everything done promptly.

Showed up unannounced at my place on Friday morning, confirmed they'd be there, but charged me for some sort of premium package without explaining what it was. They called multiple times throughout the day to check in, but ultimately told me they couldn't make it and I'd have to wait until Monday. That's when I found out I'd be stuck with no AC over the weekend because of their mistake.

To make matters worse, I tried calling them again two more days later and was promised someone would follow up - never happened. It turned out they're not even based locally in Brooklyn, just a management company that sends technicians to different locations. And for $300, it's still unclear why they couldn't get someone to show up on time.

Utterly disappointed with this company. They demand a $100 membership fee upfront, supposedly for "local support". In reality, it's just a middleman service that connects you to an independent technician who doesn't even work directly for them. If the technician fails to show up, forget it – they're gone. When I tried to complain, their response was that there's only one tech in my area, and they'd try to find another, but never followed through. Eventually, they stopped answering my calls altogether. Trust no one, this company is a scam.

We needed emergency repair during the recent heatwave and Dalton helped out. The technician arrived at 11 pm, which seemed excessive, but got the AC fixed promptly. Despite the busy schedule due to the heatwave, I appreciated the clear updates on the service call. Appreciable service during an inconvenient time.

The technician showed up on time and was polite and respectful. He thoroughly examined the HVAC systems and identified the necessary repairs. His professionalism made me feel confident in his abilities, which is why I'd choose Dalton Heating & Air Conditioning again for any future issues.

I recently had exceptional service from Dalton Heating & Air Conditioning Inc. Their response time was impressive, and they sent someone over quickly to help with my AC issue. Don, the technician, was friendly and explained everything clearly. The service provided was top-notch, swift, and detailed. I highly recommend giving them a try - you won't be disappointed!

We had a major heating crisis with our furnace not working during the worst possible time for two young kids. The technician arrived promptly and thoroughly diagnosed the problem, explaining it to my wife so she could take care of it herself. They replaced a faulty sensor that fixed the issue on the spot. Their professionalism and promptness saved us from disaster – we'll definitely be back and recommend them highly.

I was impressed with how my parents were treated by Dalton Heating & Air Conditioning. The salesman was very knowledgeable and friendly, making my parents feel at ease during the process. He explained options clearly and chose one tailored to their specific requirements. I highly recommend them for your heating and cooling needs.

I recently had a frustrating experience with this company. When I called to inquire about replacing the cord on my new LG window unit, which only requires a longer 220-volt cord, the representative seemed uncertain and claimed they'd done it before but couldn't provide an estimate without a technician's visit. The catch was that the technician would only come if someone came in for $100.

I asked if they could at least give me a rough idea of what the total cost might be so I could decide whether to go with their service or find another A/C unit with a longer cord. However, the representative refused and instead said a tech would be available today - but only because he couldn't come in immediately.

I wanted some time to think about it, but when I called back 10 minutes later, the company's stance had changed dramatically: they claimed they could no longer accommodate me for either today or the near future. It was clear that their sole motivation was the $100 fee, regardless of whether they could actually service my unit. Their complete lack of professionalism and willingness to take advantage of customers is disappointing.

I'm not sure if my experience with Dalton is typical, but it's definitely been a letdown. We needed urgent AC repair during a heatwave and chose them because of their promise of same-day appointments. However, when I kept calling to confirm the appointment, they failed to show up at the scheduled time. By evening, they told me they couldn't make it and would schedule another appointment for the next day. The lack of reliability and communication was frustrating - especially during a critical need like this.

I've had positive experiences with Dalton Heating & Air Conditioning in the past, which is why I chose them for my duct and vent cleaning job again. The technician, James, was approachable, courteous, and demonstrated expertise in his work. He arrived promptly and completed the task efficiently, explaining each step and showing me the finished product. His professionalism and attention to detail impressed me, making it easy to trust him with my service needs.

I had a great experience with Dalton, ending on a high note with reliable service, pleasant staff, and a functioning AC unit. They also offered helpful diagnostic insights to watch out for potential issues. After working with numerous technicians over the years, Dalton Heating & Air Conditioning Inc. stands out as one of the best - they've earned my loyalty as my go-to HVAC provider from now on.