HVAC reviews in Brooklyn, New York

4.7 based on 4327 reviews Back to the listing
    5

    Bright Star HVAC was incredibly impressive. They took on my leaky LG split system, methodically disassembling every part to find the issue. This process far exceeded what I expected, but they persisted without cutting corners or asking for more than agreed upon.

    When they discovered the air handler's problem and found out LG no longer made it or a suitable replacement, I was worried they'd give up or push me towards an expensive fix. Instead, Bright Star took on the daunting task of removing the unit, rebuilding it part by part, and reinstalling everything. This required multiple trips and days of work, but not once did they complain or try to renegotiate the price.

    After the HVAC system was fully restored, their attention to detail shone through in the ceiling repairs – patching, taping, and painting like new. The team's professionalism, respect, and cleanliness were exemplary throughout the process. I'm thoroughly impressed with Bright Star HVAC, which went above and beyond for me. If you need reliable service, look no further.

    A big thank you to Brandon, who led this work and set an exceptionally high standard – he embodies what it means to be a professional.

    5

    I got a call from Bright Star after submitting a request for AC repairs. Unfortunately, they don't handle wall unit fixes. Still, they provided thorough guidance on finding suitable assistance, which was greatly appreciated.

    5

    Jonathan delivered a high level of professionalism and open communication regarding the work for our unit.

    5

    Brandon efficiently diagnosed the issue with my radiant heating system, showcasing his expertise and attention to detail.

    5

    This company is top-notch - reliable, friendly, and professional. They cater to small businesses like mine with genuine attention to detail, keeping our AC in top shape. During the pandemic, they were instrumental in helping me meet the necessary HVAC requirements for reopening my business after lockdown. Their expertise and support made a huge difference during a stressful time, solidifying their position as my go-to service provider.

    5

    Brandon Hammond and his partner Tyshawn did an excellent job, showcasing their expertise and exceptional service.

    4

    The service was satisfactory. The inspection fee was $185, which seemed reasonable given the thorough assessment of our home's issues.

    5

    Bright Star showed up with a solid work ethic to tackle subpar installations left by other firms. The team, led by Lloyd, was diligent in identifying issues and crafting durable fixes. Their professionalism is commendable, making them stand out from the rest.

    5

    Bright Star delivered top-notch service. Their technician showed up on time, demonstrated expertise, and provided a solid experience.

    5

    Brendon and Ty provided excellent professional service. The team made me feel confident their work would be done correctly. Their expertise and courtesy earned them top marks, making me glad I chose them.

    5

    The service team showed excellent manners and a high level of expertise. They communicated effectively and delivered results as expected, leaving me pleased to have chosen them for ongoing support.

    5

    Bright Star provided excellent customer support with knowledgeable staff who offered comprehensive services without being inflexible on cleaning needs or professionalism. The service was truly appreciated.

    5

    Another company showed up and told me I needed to replace something taking 7-10 days and costing over $1000. They arrived on schedule and resolved the issue at a reasonable price. The technician was knowledgeable and did a good job.

    5

    Bright Star Service is knowledgeable about HVAC systems. They took the time to explain issues and ensured everything worked correctly before departing.

    5

    Lloyd and his team showed up promptly and got the job done efficiently. They delivered quality work at a fair price - couldn't be happier with the service.

    5

    They were extremely responsive and arrived just hours after I first reached out, which was incredibly convenient. Their services have been lifesavers. I've since booked recurring cleanings with this company and find their staff to be reliable and thorough, particularly in the work of Jonathon.

    5

    The technicians from Bright Star handled a sudden issue with my water heater by scheduling a visit quickly. They showed up promptly and completed the installation efficiently. The team was extremely competent, well-organized, and professional throughout. Their work met my expectations; I would definitely consider them for any future needs.

    5

    Bright Star did a great job installing my furnace back in the day - it's still working like a charm. When I needed repairs, I gave them a call and they fit me in for the next day.

    5

    Excellent service provided by this company. Their response to my urgent situation was exceptional, as they arrived promptly and communicated effectively throughout the process. When I needed help with a broken boiler on one of the coldest days of the year, these professionals got it done efficiently and effectively, restoring warmth to my home quickly.

    5

    I called Bright Star Service for an HVAC issue and was pleased with their office staff. They provided straightforward answers and decent rates for the job. If you need a trustworthy HVAC fixer-upper, give Bright Star Service a shot.

    5

    Lloyd and Jonathan delivered top-notch service with exceptional customer care. They were thoroughly knowledgeable and put my mind at ease, ensuring a high-quality finish. Their professionalism and attention to detail were impressive, showing they genuinely cared about their work.