HVAC reviews in Brooklyn, New York
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They showed up at our place on a Friday evening to replace the condenser fan. The new one made too much noise. Took them two visits to get it right. The technicians were friendly and provided good service overall.
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They handled two visits to my home efficiently, resolving minor issues quickly and departing promptly. The staff is friendly and fair in their pricing - a pleasant experience both times around!
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They came out today to quote for central heating and air, showing genuine interest in my 1940s home's unique system. The technician was pleasant and explained their options clearly. They mentioned conducting research to provide a more accurate assessment before getting back to me in a few days. Their professionalism impressed me despite the complexity of my unusual property.
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This company has been around for years, with multiple generations involved. I've known about them since then. Their pricing is always reasonable and fair in my opinion. When an issue arose on a Saturday night, they arrived promptly within the hour. The replacement of my AC blower was done quickly, within a couple of hours. Before leaving, they double-checked everything to ensure it was correct. What I appreciate most about this business is their honesty and fairness.
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I highly recommend this company for AC services. They arrived promptly at 8am and completed the job by 11:30 am, which is impressive given the work involved. The technician was friendly and explained everything clearly. The price was reasonable compared to other quotes we received. No hidden fees or charges, making them a great value ⭐️⭐️⭐️⭐️⭐️
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They got it right - friendly staff, good value, and solid job. Will use them again and pass on their service to others.
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My experience with this air conditioning company was top-notch. The technician was courteous and explained everything in detail. The job got done swiftly and at a reasonable price - no surprises. Their transparency and speedy turnaround were huge positives.
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The repair technician was extremely competent, swift, and courteous. Excellent customer service.
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I received excellent service from this company - they were prompt, polite, and delivered high-quality work on my faulty water heater repair.
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He's knowledgeable and helpful, delivered good results for our heating/cooling needs. We're happy with the service and would recommend him to others.
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Great experience with this HVAC company - they communicated well and did a great job.
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They fixed my AC on the same day I needed it, during a heatwave - now my home is comfortable again. Thanks for saving me from the heat!
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Great service from Superior Heating & Cooling. They fixed our issue quickly and efficiently with top-notch expertise.
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Superior Heating & Cooling delivered on their promises. Friendly technicians provided excellent work at a reasonable cost, getting the job done quickly and efficiently.
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We recently had our old furnace fail, and this crew helped us pick a new one. The install was straightforward, and they checked in afterward to make sure it's working properly. Their focus on detail is notable – we're glad we went with them.
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Had a disastrous experience with Superior today. I had an appointment from 12-2 confirmed, but at 1:45 the technician called saying they wouldn't arrive until late afternoon. Given the two-hour window, it was absurd to expect us to wait that long if they weren't going to show up on time. Paid for service and no one ever showed up - a complete waste of time.
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"Thanks to Will, we were back up and running in just a couple of hours - great customer service."
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Installed a smart thermostat system at my grandparents' home and showed them the ropes. The service was friendly and reliable - I'd certainly suggest this company.
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This guy is all about ripping off seniors with subpar work. He claims to be a licensed plumber, but don't believe it - his skills are nonexistent. If you deal with him, get ready for a world of trouble. This individual's company should be avoided at all costs.
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Zero stars. Avoid this guy at all costs - he's unprofessional, incompetent, and doesn't deliver on his promises. If you're considering hiring him, don't bother with the research - trust me, it won't be worth it.
I hired him to install my air conditioning units, but he ended up breaking one and refusing to refund the money we paid for a larger unit that's now obsolete. He even installed a 220V AC that my apartment can't handle, which was a huge mistake. His lack of knowledge is staggering.
I'm willing to take him to court to prove his incompetence in business. Your response may try to downplay the situation, but I won't be silenced. To anyone who's considering hiring Wilfred Alexander Proficient Heating and Cooling, let me warn you: he's a scammer. Don't hire him - it'll only end in disaster. -
Be cautious with Wilfred's services - he clearly was unprepared and raked in an excessive $1685 from you, leaving a trail of destruction that you'll need to clean up. Avoid this individual at all costs. Before handing over cash, double-check licenses and ensure everything is legitimate. If they refuse to refund or verify information, it's a scam. I'm sharing my experience with Consumer Affairs and 311 to warn others about this scammer, who's already made off with your money without any accountability - the evidence will be coming soon.