Janitorial reviews in Brooklyn, New York

I have been using the services of New Beginning Cleaners for a few years now and find them courteous, efficient, professional and always on time. If you need extra care on any part of your house, apartment or business they are always willing to accommodate you.
When Stephanie finishes cleaning my house it’s always clean as a whistle. Sometimes I hate going into the rooms because I don’t want to mess it up.
If you’re looking for a company that’s accommodating, professional, tardy and well organized from the staff who answers the phone, the people who do the cleaning to the owners, NEW BEGINNINGS CLEANERS is the place to contact.

I cannot recommend New Beginning Cleaners enough. They assisted our company in a completely expedited manner to help get our space deeply cleaned. We have decided to stay with them as the service is no less than fantastic and stunning. Their staff is incredibly kind and professional. They have great prices, amazing availability, and the highest quality of service.

Ive finally found a cleaning service that’s reliable, consistent and thorough. I reached out to New Beginnings on Monday - we were on the phone Tuesday, and I had my first appointment that Friday. The NB team is very communicative and organized, and our cleaner Mayra was lovely and did a great job. I particularly appreciate that they make sure to send the same cleaner each time, and do a FaceTime walk through before the first session to learn the space.

The person who moved out of the apartment before I moved in left it in a bad condition, I called New Beginnings Cleaners for a quote for a “move in clean”. I decided to take a chance and trust them after first reading their reviews and let me just tell you that I was NOT disappointed! Very thorough cleaning! Time and care was taken to clean my apartment and I was so pleased with the results! An excellent job was done! Everyone who saw it after it was finished commented on how great a job was done! I will recommend them to everyone and anyone! Fantastic job! A totally satisfied customer! 10 stars! (Because 5 just isn’t enough!)

Stephanie and Louie from New Beginning Cleaners LLC came to clean my 80 year old mother's kitchen. They did an amazing job and did a deep cleaning from top to bottom. My mom was extremely satisfied with the job they did. I would definitely use their services again or recommend them. Thank you so much!

I highly recommend New Beginning Cleaners! We hired them to deep clean our entire apartment and specifically focus on the floors because we had just had some flooding. The floors had never been cleaner and they were so thorough they even took before photos of our toaster oven, etc. We will definitely be hiring them again for seasonal deep cleans!

I found this cleaning service online and it was my first time. The whole process was easy and fast. I called and followed instructions to send them a video of my new apartment around 10pm (yes they are open 24 hours) and the next morning I got the quote which was very reasonable. The cleaning lady showed up on time and did a very good job. I recommend their excellent service!

New Beginning Cleaners did an excellent job with our post-construction cleanup. Julian, Wendy, and Mari were very responsive, which was important for us because we had some urgency in getting the job done. They were professional and friendly, and the price they quoted was the price we paid. Additionally, the cleaning team was punctual, friendly, and professional. They were eager to show us every detail of the job when it was completed. We highly recommend New Beginning Cleaners.

Office team is super professional and communicative. We have used this service for over three years. Highly recommended for all you house cleaning needs. Trustworthy and personable.

I recently left a more negative review on here but I’m coming back to edit my review because, while anyone can make a mistake, it’s not always the case that they work to make it right and that’s what this company did and I appreciated that very much.

There were some issues with my original deep cleaning service where it wasn’t really a deep clean and they had sent one person who did not speak English, which made it difficult to communicate any issues.

Maybe 10 minutes after I left my review, the owner of NBC called me personally and sent a team out just a few days later for a complementary deep clean. I really appreciated that effort and the ladies who came the second time did an excellent job.

I was beyond words when I saw the fantastic job done by Emily, Karen and Catalina. I never expected the outcome to be like this. Even management of the senior living residence was surprised. I would highly recommend this trio and I will definitely be using this service again.

New Beginning cleaned my apartment twice, the 1st time they sent two people to do a deep cleaning of my common areas and all the cabinets in my kitchen. I was extremely happy with their professionalism, punctuality and pleasant demeanor throughout the service. I stayed in another area of the apartment while they cleaned, I hardly heard them. The 2nd experience, one person came to clean 2 bathrooms and my fridge. She took her time and cleaned spaces in my bathroom I had trouble reaching. Lastly, my contact and communication with Wendy has been beyond amazing and my initial consultation with one of the owners was welcoming. I highly recommend their services.

Hi,
I chose this cleaning service because of the name New Beginning Cleaners and they did not disappoint. I had to reschedule twice due to personal circumstances and Wendy was gracious each time I called. That was just the beginning. One quarter of the way cleaning I could feel the new clean fresh energy in my studio apartment. And by the time Stephanie and Abigail finished I was amazed. They not only listened to my request but made suggestions that actually gave me greater area space to breathe. I must insist that you higher this company for your house/business cleaning needs. Once again they did an outstanding job, and I feel blesses and amazed.

This company is AWESOME! We use NBC each time we know we need a thorough cleaning done by a group of people we can trust. This last time we were out of the country with a new renter about to move in to our place in Brooklyn. At the last minute I called NBC and asked if they could clean the apartment. Two days later the renter moved in and thanked me because she'd never seen such a spotless apartment. It's also important to note that NBC's customer service is excellent.

These ladies have just left our apartment and I had to leave a review immediately. We moved into our apartment today and it was filthy ! The two ladies that came today did such an amazing job, they were so thorough and cleaned absolutely everything. A real 5 star service ! Don't bother looking for another cleaning company, these are the guys you need !

New Beginning Cleaners is *hands-down* the best, most professional cleaning service we've come across in NY. Everything about the service (onboarding/scheduling/cleaning etc) are very seamless and well thought-out. The technicians are always on time (if not a little early) and do an amazing job. Cleanings are fairly priced and very thorough!

We are huge fans and cannot recommend enough :)

Catalina and Claudia was amazing . My apartment looks wonderful compare to how it looked under construction. They left it spotless. I would definitely use new beginning cleaners again.
Lastly, they brought their own supplies so that was something less to worry about .
Thank you Catalina and Claudia .

We have used NB for years. They clean the public areas of our 5 story brownstone -- hallways, carpet, stairways, woodwork and glass. They've been wonderful -- dependable, conscientious, flexible. Any problem had been quickly resolved.
Their personnel are always terrific -- prompt, friendly & thorough.

I have used this service to clean my apartment six times. Each of the four cleaners sent were wonderful.

Both of these young people were exceptional. Not only did they do a very thorough job but they were also very desirous to be helpful. They respected all of my priorities and yet also went way beyond. Thanks so much! I will continue to use their services.

Cleaners were on time and very thorough. I would definitely use them again.

Highly professional back office staff. Really active and thorough cleaners. Our service was just slightly short of perfect and the company called to dispatch someone back to the home immediately with sincere intentions of improving on the service delivered. Worthy of the 5 stars and definitely recommend!