Appliance Repair reviews in Hicksville, New York

The technician was great. Very friendly and knowledgeable about snowblower. I would choose him again if I can

The technician was very friendly. I got a text that he was on the way and he arrived within 30 minutes. He was thorough and got my snowblower running smoothly. Thanks.

The technician was very thorough and explained in detail what was wrong with the dryer. Thank you

Came within expected time window, executed required repair in a timely manner, kept us informed of progress, cleaned up residual waste from repair.

To be honest the worst! From canceling several times to the technician really not being al that helpful.

Great guy. Very professional.

The technician that was sent to my House has know knowledge of repairs at all. He is horrible. I expect a call from a manager or else I will dispute the charge on my credit card. I have used sears in the past and this one is the worst. I showed him the dishwasher and he said it will coast thousands to fix and later he said it will about $500 and Change. Please call me back.

My technician was very nice knowledgeable and got the job done

Excellent service from Hector! Extremely knowledgeable and proficient! I was very happy with the level of service and expertize he provided.

Sears technician made my refrigerator worse: I called three months ago for service under the Sears protect plan for a cooling problem, and now, after ten techs visited, nothing is working, not even the freezer which was working perfectly fine before they showed up. I have called to make a claim for a new one, which IS covered under warranty, and they say that the technician didn’t put the right note in, and I need to wait for him to come back to do the claim. So after weeks of them coming to fix the refrigerator, now I have to wait until after New Years for them to come check, actually put in the correct note this time, and then finally get them to put in a new refrigerator. Horrible service.

Your tech COLIN R is extremely efficient and knowledgeable. After waiting for so many days to have our Maytag range surface element issue to be fixed, we are so happy that COLIN came and completed the task. Thank you COLIN R for a job well done!!

Alexander was professional , diagnosed the cause of washer leaking quickly and provided an estimate , did the work and cleaned up the area. He also ran the machine to show resolution of the leak and working valve .

Technician was professional and explained problem. He diagnosed the problem quickly and was finished doing repairs in a timely manner. I would recommend to use this service.

Colin Tech 778 is the best. But overall experience with Sears from waiting 5 months to fix issue , to waiting months for small parts, to the bad technician who damaged my countertop...I'm demanding a full refund on the entire charge

Colin came to resolve an issue with our whirlpool cooktop that was constantly running on “high”. He was very professional and resolved the problem. No more burned food!

August 14, 2024: Alexandro was the Best. He called me courteously 30.minutes before Arrival, as requested and explained the problem with my Dishwasher. He spent good time repairing and cleaning all of it. Very Polite !

Manual did an excellent job of explaining all of our options, had the replace part and fixed our washer the same day. We highly recommended him.

I had a very BAD experience. We had an appointment 8to 12 and after calling there an entire day the technician finally came at 5:05. The technician was angry I guess from working hard all day. He did his job and fixed the appliance Usually after the appliance is fixed they talk to you about using the appliance. He basically just packed up and took off I never signed anything This experience was not a good one.

The serviceman was very respectful,and did a great job on my dryer

Yugen, the technician was excellent. I am very happy with my oven repair. The emails and texts kept me informed ahead of time. Yugen kept me informed about his appointment time. He was quick, clean and efficient. He showed me the result when he finished the repair. I will use Sears Appliance Repair again.

Tech was excellent & explained everything to us!!! Very knowledgeable & professional