HVAC reviews in Orchard Park, New York

I am so incredibly happy to have found you guys! I had you out several years ago to fix my outdoor water spigot and was very happy so when my frost free hydrant developed a leak around the packing nut I called you first and Ryan came out this morning and replaced the o ring and we were good to go! Ryan was awesome!!!! I also was not happy with NOCO so I switched over to you for my oil fired boiler system maintenance and can’t wait to meet Mike next week!!! It’s so refreshing to have good service AND your employees are happy at their job and have nothing but love for the company they work for. Keep up the great work!

Reding Heating and Plumbing was fantastic! They arrived within 30 minutes on a Saturday morning, which was incredibly impressive. The technician quickly diagnosed the issue, went to get the needed part, and had everything fully repaired in under three hours. Fast, knowledgeable, and professional service when we needed it most. I highly recommend Reding Heating and Plumbing for their responsiveness and efficiency.

I am grateful that Reding Inc is my go-to for my HVAC needs. I’ve had several tune up appointments with them and my recent appointment was great as always! My tech Jordan was thorough and did a great job of communicating to me. He made sure my concerns were addressed and was quick to get follow up paperwork to me. Thank you, Reding Inc.!

Michelle in the office was pleasant and helpful. They arrived promptly with a phone call 10 minutes beforehand to repair the broken forced air furnace. Derek was knowledgeable and friendly. He diagnosed the problem quickly and had the repair part with him. I felt the price was fair, when you consider the fact that it was the day after Christmas and they were in and out within 4 hours of my first contact, with an ice storm moving in. I will certainly call them in the future should the need arise.

Used Reding for the first time for a plumbing backup in the basement. They were so prompt and timely in their phone service and house call (even during the holiday).

Keith is an exceptional technician! He explained everything so clearly and patiently, and resolved the issue. He also provided ideas for proactive maintenance, which is greatly appreciated.

They're affordable and reasonable, timely, and efficient. We will be using them for our furnace and plumbing needs moving forward!

After finding out I was the one chosen for the Veteran giveaway for a brand new furnace I was so ecstatic and relieved to know my heating worries were resolved Reding Inc. Is a very professional company and really paid attention to my needs and were very supportive and helpful every step of the way their customer service is top notch and there installation work is the best I have seen I thank you all so very much and will recommend you to everyone I know 😊

Jacob listened to what we had to say, analyzed the situation and did a number of tests. He made some calls and figured out exactly what would solve the problem. Unfortunately, my boiler set up, while a quality one, is quite old and parts are difficult to find. He advised us that he will look for a replacement part and just charged us for a service call.

Reding Inc. became our heating system service provider in August of 2024. We chose the monthly payment plan for check ups and cleaning. Fast forward to December of 2025. We hadn't heard from Reding Inc about the annual check up of our heating and hot water systems. A quick contact with the Reding Inc. administration staff was pleasant and provided results. The transfer from our previous service provider (hard copy logs) to modern digital (Reding) resulted in us being missed. Not a problem! We were paid in full. And were immediately scheduled for a annual checkup and cleaning.
Mike showed up when scheduled, was polite and very respectful of our home. Mike did a great job checking and cleaning our system. He took the time to answer all my questions. Our family will sleep easier knowing that our system is working as it should and that Reding Inc. is ready to respond should something need attention. Reding Inc remains highly recommended for your heating and cooling service provider in the Springville/ Southern Tier area.

Reading was great. Their techs were super friendly and explained everything they did, and answered any questions I had. Our new system is working perfectly and it has been tested with some pretty cold night! I would definitely recommend them for your heating needs

Thank you James C for your service on our Lenox combined central air and furnace today. New coil, filter, and capacitor.

We had to make sure our air was ready to go on these warmer days.

My family and I are very happy with the service Vastola provides. We would highly recommend Vastola for new products and/or services.

I wish I could give negative stars!

I called Vastola since my heater that I recently had installed from them two years ago (I have a twenty year warranty) was apparently not working. My house wasn’t heating up correctly so I called for a technician to come and check it out. After showing up 50 minutes late after our scheduled window, the technician worked for about 10 minutes after which my daughter figured and solved the issue about a loose screw in our thermostat. I was then charged $190.03 dollars for absolutely nothing. The technician even joked about it to my face after which he gave me the bill. I complained asking why the high price since it was just a loose screw which he responded to saying “What do you think? How else could I make money?” The technician, Salvatore Modica, was completely wrong and rude. I urgently advise anyone to steer away from Vastola. This experience was completely unprofessional and wasn’t the only unprofessional experience I’ve had from Vastola. Again I urgently advise anyone who wants to do business with them to steer away.

Vastola Heating installed my Carrier 3 ton AC unit today. Very happy with installation. My installers were Joe and Dillan. They were very professional and very neat with the installation. Made sure that everything worked properly and double checked all the readings. I could not be more pleased with the job they did. The owner Dan was very easy to work with and gave me a more than fair price on the unit. I will be recommending Vastola to as many people as I can. Job Well Done.
Thank You
Ronald Morganti

Very Happy with the installation of central air installed from Vastola. Charles Schalberg (Energy Consultant) Did a great job to assess the situation for the installation to be done with all cost too. Matt and Eli service tech did a excellent job as well. They also addressed and corrected my heating issues that been a problem for years under my addition to my home. Very professional and knowledgeable. They cleaned up and removed all debris. Thank you

My Dad’s air conditioner died and they were right out the same day to get it running and then installed his new one within the week! Highly recommend!

I have a brand new build home (Jan 2025) with an upgraded HVAC unit. Outside seal from AC was not sealed up, so had to call to get them out.
5/15 - Air conditioning not working. Took over a week to be addressed.
5/23 - Tech was a no show and did not call. I had to call them. Cant believe no one showed up and no one called me.
5/23 - Called to setup another appt. They can come out on the 4th of June!!!
6/4 - Sr tech came out and just happened that the AC worked that 1 day.
6/5 Stopped working again. Called again to setup another appt for the earliest for Sr Tech to come out which is on 6/12!

6/9 - Water all over basement floor, frozen AC unit with ice. Dripped on mattress. Called them to come out today.
Sr Tech came out and fixed the issue which was that their workers did not put enough refrigerant in the AC when it was installed. I gave them a 2nd star because the Sr Tech fixed the issue. At the very least they should have communicated that they cannot top off the refrigerant until it's warmer out and let me the homeowner know this instead of running into all of these issues.

Communication was a failure

Vastola tech came, on time, for scheduled HVAC maintenance. Spent a lot of time cleaning the air conditioner and changing furnace filters and giving all the once over. Feel great that we are all set for warm or cold weather!

Played phone tag. It took 5-6 days to get them out. They diagnosed problem acceptably well but basically refused to quantify and fix it. This was on a system they installed 8 years ago and neglected to submit or inform us to submit paperwork to extend warranty to 10 years. The only solution was to buy a new 10k system. I ended up calling someone else who came over right away, got the system working and agreed to fix the problem if found.

We get our furnace inspected and a filter change every year. I was especially pleased with James who did the work this year. He was very thorough with the inspection, even going outside to check the pipe. He made suggestions and even wiped off the furnace (it was a little dusty)! Very smart guy. He is an asset to your company.

John and Chris were professional, easy to work with and did an outstanding job replacing my furnace and AC system. There communication was clear, did an excellent job and the cleanup was perfect. Vastola is the Best….

I was very happy with the general maintenance call. The technician contacted me when on his way. He was polite and concerned about maintaining cleanliness on the floors and work area. He explained what work he performed and completed it in timely manner. He made sure I received my receipt and checked to be sure I didn't have any questions about the work.

We get the tuneup every year to keep in warranty. I was told this year that the price went down as the owner thought the tuneup entailed more than needed so the price is lower for the customer. But of course the work done is less. Since when does a business lower the price without cutting service. So it would have cost extra for tech to do more than check out sensors. So $135 dollars extra on top of the $100 to do what they used to do. Not happy with this new policy.