Plumbing reviews in Richmond Hill, New York

A solid service provider.

Just visited for a simple drop off.

Highly recommend for big projects or small fixes alike.

This business is top-notch and utterly impressive.

They're my go-to for commercial plumbing work.

They solved my issue, appreciated help.

Great service from honest professionals who truly excel at their craft.

They quoted me $450 just for the mechanic to come to my house, despite being only 10 minutes away - no idea what the issue was.

They delivered quality work at a bargain price, I'm happy with the service.

This company is extremely unprofessional and dismissive. They left mid-job without starting it, demonstrating a complete lack of respect for customers' time. Their van appearance suggests a scamming operation.

Be cautious with this company - they're misleading with their rates, charging for more time than you actually use. Don't fall for the "plumber" and "$200" or "helper" at $125 per hour claims; it's a scam.

Stayed away from this company altogether. Initially, they cancelled the appointment at the last minute, only to show up hours later with someone who didn't have the expertise to do any actual work. The "plumber" on site seemed more like a supervisor, providing unclear and suspiciously priced options. To make matters worse, my drain ended up being even more clogged after they left.

Al, the mechanic, falls short in professionalism, courtesy, and basic customer service. His behavior doesn't align with the company's standards.

Terrible experience with this plumbing company's customer service. Initially, I called to report an issue with my boiler and was cut off by a secretary who wouldn't let me finish speaking before hanging up on me. When I tried calling back, she claimed to be on multiple calls at once and that they weren't available for appointments for two weeks. Don't bother wasting your time trying to contact them - despite their flashy online presence showcasing their vans and equipment, it's clear they can't handle a decent call volume or treat customers with any respect.