Constraction reviews in Rochester, New York

Hired Dylan to replace my front sidewalk with a stamped concrete walkway, initially seemed great and was much cheaper than other companies. Once they completed their work I noticed that a good sized section right in front of my front step was all rough and looked like they just sealed over gravel. When I mentioned this to Dylan he admitted it looked bad and said he’d be by to fix it. After weeks of not showing up not returning any of my attempts to contact him he finally said there was nothing he could do to fix it and it was an acceptable issue in his mind and the job was complete and was great outside the messed up area. After more of my attempts to get him to come out went ignored I finally posted a bad review. Not an hour after posting the review Dylan reached out and said he’d be by to fix the sidewalk IF I agreed to take the review down, I agreed and Dylan showed up a couple days later. Dylan agreed the communication was poor and agreed to fix the sidewalk, however it has been 4 months since then and he still has not come back and has gone back to completely ignoring any attempts to contact him and has never once reached out to me on his own to follow through on his promise to fix the issue his crew caused. I will say that 3/4 of the job looks great but that does not make up for the issue that remains in my walkway and it does not make up for the blatant lack of professionalism by Dylan as he clearly does not care about any complaints by customers and does not care about going back on his word. Would not recommend to anyone and would not use again!

Dylan and his team here at Rochester Patio and Landscape were amazing to work with! They were extremely flexible with scheduling, showed up on time, and worked very hard to deliver us a perfect concrete driveway/barn floor. I am very impressed with their work ethic, value, and most importantly, their outstanding quality! They were great to work with in every way! I will 100% use them for any future concrete needs, and would 100% recommend them to anyone looking for concrete work!

***in response to owners reply:
The initial job was completed June 29th of 2023, not even a year ago (and definitely not 2 years ago). We expressed concerns about missed spots, cracking, and peeling on July 7th, a week after the project was completed. We were told then that you would return because you agreed there were improvements that could be made. Month after month we waited for a scheduled date to repair the issues you agreed were to be fixed. As for what was heard from the blink camera, comments were made such as “just wait she’ll send me pictures when she gets home and sees it” and “I don’t know what she expects me to do”. I hope potential clients read this as an honest review as that is all I would ever give. It’s disappointing as the rude comments and texts to my mother continue when the errors made were completely preventable on your end.

Redid my mom’s front patio last summer and did a great job then and had great customer service and pricing. However, we began noticing some spots that started to appear cracked and not sealed correctly so we requested them to come look and fix the issue. They refused to admit that there was anything wrong with the appearance (despite them clearly noticing and pointing out the areas that needed work and complaining about our request, which I saw and heard on our blink camera). Instead, to “fix” the issue they dumped an extremely thick layer of clear coat on top of the concrete, not taking the time to apply it properly and evenly to all areas. In the pictures below you can clearly see the bubbles from how thick and carelessly it was poured and some dry spots where they completely missed. It’s unfortunate because we were truly happy with their work from last year and we referred them to many close friends.

I had a great experience with Rochester Patio and Landscape! I was referred by my brother-in-law and couldn't be happier with the result. The price was reasonable, the owner was responsive, and they got the work done quickly and professionally. I would definitely recommend!

Extremely HAPPY with the outcome of our walkway/patio 2024 project. Dylan & the team showed up bright & early and completed the quality job as promised. We would defintely recommend them and will use their services again for any future projects.
Thank you! :)

I’ve noticed my review is no longer on this companies site so I’m writing another one because people need to be aware of who they are hiring for their project.
I had hired Dylan to pour and finish a patio for me, a pretty simple job. When I showed up on installation day their was three guys, (must be his buddies that need a few bucks) pouring, doing a quick bow float and rushing to get out of their, so much they squealed the tires leaving, and almost got into an accident in front of my house with other cars. I have a total disappointment in the quality. Unfinished areas, waves for water to settle and almost nonexistent and inconstant broom finish.
After calling Dylan to complain he showed up the next day and was defective of any areas that I was concerned about, and quite unprofessional
Total disappointment in this guy and his company. Now we have to live with it or pay again to try and get it to look nice. This seems to be how this guy leaves it with people. Total lack of integrity. Warning to others, don’t be another one of these guys victims. His Google review rating is a joke.

I’ll start by saying you get what you pay for. Dylan came and gave us a quote that was half of everyone else. It seemed like a no brainer. And boy were we wrong. The day of the project Dylan said a guy called in but he would still be able to complete the project. Dylan covered our basement window with concrete which now needs to be replaced. The entire patio slopes towards our house causing water pooling. He buried our gutters underneath the patio which now (if not crushed) just drain underneath the patio. Dylan enclosed in the patio around the foundation of our addition instead of covering it after he told my wife he could go over it. In doing so it caused water to leak into my addition every single time it rained. The steps are not centered (pictured below). The steps also have jagged, unfinished edges. In our contract it’s stated he would remove the deck. Dylan took the deck out of its place and left it in our backyard stating we had to get rid of it. We then had to buy a dumpster and throw the deck away ourselves. He left several dozen nails in our yard and caused a hazard for our dog. He caused significant damage to our lawn. Dylan covered our house and hose in cement. We have picture and video proof of all of this happening. Thank god for home security systems. I’m sure he will respond to this and dispute it like he does every other negative review. Contacting Dylan to fix all of these issues, among more, it seemed to be an impossible task. Eventually we had to take Dylan to court over these issues. Dylan never showed to court and we were paid in full. He went by Dylan at the time (may of 2024) now seems to go by Trevor. However after looking at his picture, it is clearly him. Please do not be fooled and DO NOT HIRE ROCHESTER PATIO AND LANDSCAPE!

***reply to owners response***

My gutter does not have a pop up in my yard, blatant lie. I added a picture with a level that shows the egregious slope towards the house. I also added pictures of our texts and you never showed. You stated we got a full refund…lol. You make sound as if you voluntarily gave us money back. We had to sue you to get SOME not all of the money back. I also added a picture of the contract that shows deck removal. You knew you did such a bad job that you didn’t even show up to court to defend your work. As to why we posted the review now, our lawyer told us it would be best to wait until after we received our funds. Which even after we won the courts case we needed to seize the money from your account because you would not pay. We then forgot about it until recently a friend called me because he received a quote from you. That prompted me to leave the review so people get a fair chance to understand who they are hiring. This entire situation could have been avoided with communication from you. You decided to go this route. I wish you nothing but the best, and I hope you improve on your practices.

Professional work from start to finish. Dylan was upfront and honest. He and his crew were adaptable to our needs and made some last minute changes to our original plan. They made quick and efficient work of our job and we are very satisfied. They were in and out in a day. The crew was hardworking and respectful of our property. We will hire them again!

We recently teamed up with Res-Co Remodeling for our home renovation and found them to be remarkably reliable, professional, and a pleasure to work with. We were truly impressed by their outstanding dependability and professionalism from Malachi and Cameron, making the entire experience in Rochester enjoyable and stress-free.

recently, i had a couple of insulation jobs completed by a certain contractor. a few months back, they did a fantastic job blowing insulation into my ceiling. i noticed a significant difference almost immediately, and the entire process was smooth and efficient. however, the insulation work in my garage and the addition above it proved to be a bit more complex due to my specially designed trusses with storage spaces on the sides. this made the job parameters slightly different. i did encounter an issue with the completion of the job. after a few calls back and forth with malachi, we agreed on a day to meet despite his busy schedule. i explained what i wanted to malachi and he understood my perspective and agreed with me happily. he promised to schedule a time to finish the job. to my surprise, he called back a few hours later and told me he was coming over to personally rectify the issue. the minor fix he did far exceeded my expectations, and i was thoroughly impressed with his professionalism. the value i received from their service was excellent and the end result left me in awe. i'm very pleased with the work done by this insulation contractor in rochester.

I would happily give a top rating of 5 stars. I've been eagerly looking forward to my kitchen makeover for several weeks now. Today, even though it marks the third anniversary of the home remodeling company, Malachi, who oversees deliveries, is readily available. They're even open on Sundays. As a large family of 8 in Rochester, we've been joyfully setting aside money for this venture instead of dropping $60+ on dining out every week, particularly since we put almost $1000 into this kitchen revamp. We're thrilled to see the final outcome!

Res-Co Remodeling is an impressively professional family-owned business. The team, including Malachi and Cameron, is always available to provide their expertise in Rochester. Specifically, the quality of the home remodeling materials they use is top-notch. They are always on hand to ensure all projects are executed flawlessly.

The Res-Co Remodeling team was astoundingly swift in their feedback. When our Rochester residence required immediate and flawless remodeling, Cameron was there to offer a solution. We intend to continue utilizing their top-notch services for our property in Rochester. It's amazing that we can settle our bill online - it's both handy and reliable. Thanks, malachi!

The home remodeling team was ready and equipped to handle my home renovation project, despite my Rochester home being a 25-minute drive away. Their readiness to commute such a distance showcased their extraordinary professionalism and strong work ethic. Clearly, distance doesn't deter them, which is a true testament to their dedication to their clients.

my experience with a home remodeling service in rochester was fantastic. the team, which included malachi and cameron, were not only highly capable but also extremely welcoming and thorough. the job was done with efficiency and they took time to ensure i was satisfied with all aspects, from the preliminary designs to the final details. they made sure i was content with everything, from the color of the paint to the kitchen design. i would strongly suggest their services to anyone in need of top-notch home renovation work and outstanding client care.

Cameron from our home remodeling crew did an outstanding job on our home renovation project in Rochester. He was always ready and swift to handle any issues. The refurbished area looks incredible, and I am excited at the prospect of partnering with him again for upcoming projects.

Our rental properties in Rochester needed significant landscaping renovations, and we were fortunate enough to have a proficient home remodeling company join us for multiple sessions. The substantial nature of the projects called for numerous visits, but Cameron and Malachi handled them impeccably. The transformation they created was genuinely remarkable. We later discovered that they had also executed extra services like hardscaping and the installation of irrigation systems during those visits, tasks they completed flawlessly. This revelation prompted us to involve them further in additional home remodeling projects.

I reached out to an insulation contractor for an estimate on removing a mess of blown-in insulation. They didn't just take care of that problem, but also tackled all the layers of insulation that had been accumulating over the years in my vintage 1914 home. They even managed to handle trash and random boards within the space. Despite the task being more complex and time-consuming than initially anticipated, they were committed to doing the job right. Malachi and his team were professional, courteous, and friendly. I plan to have them insulate my attic space next. Malachi provided me with all the options and costs, helping me make an informed decision. I strongly endorse this insulation contractor based in Rochester.

So glad I chose this insulation contractor! Cameron and Malachi really know how to prioritize their clients, not just trying to push unnecessary services. For 2 years, we've been trying to deal with a rodent problem in our attic using various pest control and attic contractors. They were the only ones who came up with an effective solution and finally made our home rodent-free. Not only that, but they also brought our insulation up to code. Can't thank them enough for the superb experience and excellent results. I will definitely be recommending them!

Our experience with Cameron was genuinely insightful. He demonstrated a comprehensive knowledge of various types of roofing materials, which was instrumental in helping us select the ideal style and color. We are extremely satisfied with the exceptional quality of work provided by Res-Co Remodeling in Rochester. The project was completed in just one day by an impressively diligent team! We have already recommended this service to our neighbors for their home remodeling needs.

For the past 11 years, I've been collaborating with a highly respected home remodeling and outdoor landscaping business! Cameron and Malachi are undeniably dependable, well-equipped, and hardworking professionals. They are the specialists that I confidently recommend to my clients for all their home remodeling and landscaping needs in Rochester. I am profoundly grateful for their superior work. Thank you, team, your efforts are genuinely appreciated!